PULLMAN LYON * * * *
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An upscale, hyper-connected place to stay, on 8 floors near the TGV station, offering spacious, bright rooms.
As the landscape around Part-Dieu station is transformed for the better, here's a high-end hotel integrated into the 8-storey To-Lyon tower. This upscale hotel offers a number of advantages, including its proximity to the TGV station, the Westfield shopping mall, Les Halles Paul Bocuse and a public transport hub for quick access to the Presqu'île and Vieux Lyon. A hyper-connected place conceived as an island of greenery, the Pullman Lyon offers spacious, bright rooms. A festive, gourmet atmosphere and an exotic destination to Latin America in the Le Pampa restaurant. And for work, 1,000m2 of modular, private seminar space.
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Members' reviews on PULLMAN LYON
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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To begin with, finding the parking lot was a frustrating experience that took about 45 minutes due to unclear directions and lack of signage. Once inside, check-in was smooth, and I was told the mini bar was complimentary — which turned out to be just two paper cartons of water. They offer “refills,” but the hallway dispenser only gave lukewarm water, even from the “cold” tap.
I repeatedly reported that the air conditioning in my room wasn’t functioning properly, but the staff simply told me they couldn’t help. We had to sleep with the windows open, only to be woken up early by loud construction directly outside.
Adding to the frustration, the lobby bathrooms were out of service, and when I requested a toothbrush, it took 25 minutes for it to arrive.
As an Accor member, I expected a higher level of service from the Pullman brand, but this experience was far from what I’ve come to expect. Regrettably, I would not choose to stay here again.