Results Bicycle store Lyon

VÉLONAUTE

Cycling
2/5
4 review

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Carte de l'emplacement de l'établissement
35, rue Tronchet, 69006Lyon, France
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04.37.48.89.17
2024
Recommended
2024

Ecological and highlighted by the city of Lyon's traffic plan; economical and sometimes requiring very little effort, the bicycle is indeed the urban solution for everyday travel. And because a bike, like a car or a motorcycle, is something you can choose, these are the four shops that have got it all figured out. First of all, by setting up right next to bike paths, which will allow us to go and try out our future bike. Then, because they were created by a charming man who is passionate about environmental issues, Vélonaute - 8 shops in the Metropolis for an independent brand - offers us the best choice in terms of bikes, especially Dutch, English and electric bikes. Solid and elegant for all tastes, from city bikes to electrically assisted mountain bikes (the largest choice in Lyon)! The man has surrounded himself with cycling professionals and you can come to the shop to have your old bike refurbished or "customised". Before leaving, you can even review your ride to relearn how to ride in the city as an informed cyclist.


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Members' reviews on VÉLONAUTE

2/5
4 reviews
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Value for money
Service
Choice
Originality
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Visited in march 2023
Value for money
Service
Choice
Originality
Le sens du service non rendu
En panne avec mon Brompton P6R en raison d'une vis desserrée qui bloquait le pignon avant, je me suis rendu chez Velonaute, le velociste le plus proche de cet incident et lieu d'achat initial de mon Brompton. La réparation nécessitait simplement de dévisser la pédale droite avec le pignon afin de pouvoir resserrer cette vis. J'ai expliqué et montrer au "commercial" la nature du problème et la remédiation possible. Je lui ai demandé s'il pouvait me rendre service contre rémunération. Il m'a opposé l'achat d'un kit, la nécessité de prendre un rendez vous et donc l'impossibilité de rendre un service de 5'. Car ce service m'a été rendu par un concurrent en 5' montre en main, un concurrent qui a le sens et la philosophie du service rendu d'un vrai commerçant, bien loin de la philosophie marchande et embourgeoisée du Velonaute de la rue Tronchet.
Stef016
Visited in july 2021
Value for money
Service
Choice
Originality
LAMENTABLE
Début Juillet, lorsque j’ai téléphoné au magasin Vélonaute Liberté pour demander le prix d’une console Kiox, on m’a annoncé 250 euros.
J’ai demandé « monté ? ». On m’a répondu « Oui »

J’ai déposé mon vélo comme convenu.
J’ai demandé au passage que l’on m’installe des gardes-boue simple avec des colliers de serrage.

Je récupère mon vélo.
Je paie effectivement 250 euros de console….+ 90 euros de montage TTC

Extraordinaire ! Voilà des salariés qui doivent être heureux !!

Car 1 h 30 pour installer un kiox et deux garde-boues éclipsés, c’est une nouvelle arnaque. N'importe quel tuto sur Internet, vous fera gagner du temps et de l'argent !

Et quand la commande déportée du Kiox est montée de telle façon que la commande de selle télescopique est inaccessible et que le garde boue avant est monté de telle façon qu’il frotte sur la roue, vous aurez la photographie de la prestation la plus pitoyable que j’ai pu rencontrer chez un réparateur de vélo.

Du coup, j'ai été obligé de reprendre ces deux dernières opérations pour rendre mon vélo utilisable.

Fuyez l'arnaque qui de plus est organisée par des non professionnels du métier. Lamentable.
Unlike visitors Sly Little Minx, I disappointed of this shop.
If the electric choice of bikes is important. The prices are it too.
So I bought a bike I paid 10% expensive than in gift given later in the Rhône Alpes region.
The price of the service?
A small worries mechanics, head for the workshop. Large disappointment, monsieur in charge of the latter stands rooms in the muddy... What empire the problem, must be changed. No problem is the deposit. I note just that this you will spend two months to arrive at the shop.
Following that I request modifications on the gear box, fix me an appointment at the workshop. I bring cycling the D-day. And covers the evening. Except that you will learn me, nothing has been done, because it missed appropriate room... The people of the shop are happy, because it seems that the manager of the workshop was made by hand and dismounting up all ca' properly'... Six months later, I always expect the modification...

I note just that if staff is very welcoming for a purchase. Once the actual sale it is no longer the same thing.

Men seem to have their lessons on the benches of their Business School... But the least problem it is 'pipo and chico'.
My advises, favour a seller with the hands this dirty oil can provide the service that your 10% more will cost you.

Because 'PIPONAUTE' service you do not know.

Having toured main merchants VAE of Lyon, I completely lay to communicate to the interested web surfers address really professional shops (and I know several).
A very warm welcome, super advice... All prices!

Real specialists in soft mobility! One or not all types of pedal machines, electric.

In the shop is very original with a decor that is worth a look!

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