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Members' reviews on HOTEL VAN CLEEF

4.7/5
12 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service
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Visited in april 2024
One of the nicest hotels I've stayed in. It is among the 150 hotels that must be seen by tourism authorities. History, decoration and service are in perfect harmony with each other. You can master the details in photos and videos. The service quality is top notch. The employees are incredibly educated and cultured. A hotel that has been a family for years, with its building and employees dating back to the Van Cleef dynasty.This luxury boutique hotel where style comes with substance, where classical is mixed with contemporary and where cutting edge facilities are combined with good old-fashioned service standards.
Visited in march 2024
Fabulous, clean and quiet, boutique hotel in a perfect location. Friendly and attentive staff. Shout out to Lucas who provided a warm welcome upon our arrival, introducing us to the hotel and Bruges. Highly recommend the waffle for breakfast!
Visited in february 2024
Stay here without searching for anywhere:)) Beautiful place, very kind and professional staff. See you next time
Visited in january 2024
Hotel super bonito y cuidado. Ubicación genial. Servicio excelente y desayuno riquísimo. Recomiendo al 100% para una escapada romántica
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Visited in january 2024
I wrote a review about how this hotel was disappointing and stingy with their breakfast and they reported it as fake. I originally have 3 stars but now because of their manipulation of reviews I give one.
Visited in january 2024
Det är en upplevelse utöver det vanliga på lyxnivå
Så snyggt och stilrent, ett bra val för en trevlig helg
Fråga om tips på restauranger, deras rekommendationer var exakt efter våra önskemål
Visited in january 2024
Nous avons séjourné 4 jours au Van Cleef et nous n’aurions pu imaginer un séjour aussi exceptionnel. Frederik, Pascale et Arnaud nous ont accueillis chaleureusement ainsi que l’ensemble de leurs employés, qui se sont montrés aux petits soins.
L’hôtel est raffiné et décoré avec goût. Chaque détail est pensé et nous avons pu profité des nombreuses attentions et conseils personnalisés qu’ils proposent à leur client pour parfaire leur séjour.
Notre chambre, une junior suite avec vue sur le canal était parfaite pour accueillir un couple avec enfant; notre fille avait son propre espace en duplex.
La situation de l’hôtel est idéale si l’on souhaite profiter du calme tout en étant très proche du centre ville.
Nous reviendrons avec grand plaisir.
Aurore, Olivier et Manon
Visited in december 2023
This has to be the best choice for a luxury hotel in Bruges, Belgium. With 5 star service and a palace-like lobby floor plan with canal terrace to boot, it’s top notch and a perfect home away from home while enjoying the sights of Bruges. If you like private, this is your place.

If the hotel is not listed as a 5 star, it’s only because it may be lacking some amenities such as 24 hour room service. It’s a boutique 16 room mansion with lots of space to enjoy outside of the guest suites. Only guests have access to the restaurant, bar, lobby areas etc. We did have some family staying at a nearby hotel and were told they were welcome to come inside and we took advantage of the offer and had a drink with them on the terrace.

We travel as a family of three with a 4 year old who did well in the hotel and enjoyed what it offered. The lobby areas do have a lot of ornate items, charm and candles which may clash with young children.

As we were checking in, Benjamin said if you need anything in the middle of the night dial extension 300 because there will always be somebody here to help you. I assumed that person would be asleep, and that it would only be in an emergency since the hotel didn’t offer a room service during the overnight hours. Later, I found out that this extension 300 was to ring the room of the owner who is currently living on the property.

I will say, staying in a small boutique hotel that is privately owned, and has its owners living in it, takes away a tiny bit of ownership from the guest. Almost as if we felt we had to behave slightly differently than we would in a big corporation five star palace like Sofitel Grand Amsterdam where we stayed the nights before.
The owners were hard working, delivering perfect service and carry a love for their guests and the entire hotel.

This hotel is not in any way open to the public. It is incredibly private for you and any other guest. It’s beautiful, it’s fantastic and it absolutely has to be the best place to stay in Bruges, Belgium. Enjoy.
Visited in december 2023
Lovely cute hotel nice and quiet and the staff could not do enough to help
Visited in november 2023
Nothing comes close to it. One of the most beautiful boutique hotels , classy atmosphere, high taste interiors, and a very appreciated personal customer service. It feels like they have you and only you to take care of. Very clean and tidy rooms, spacious and highly furnished.
Visited in november 2023
The Hotel Van Cleef was a fantastic hotel on a very quiet street in Bruges, while being very walkable around the entire center of the city.

All of the staff were amazing (thanks so much for the recommendations on where to grab some pre-dinner drinks Rebecca!) and the rooms were delightful - we can't wait to go back. Drinks at the small bar in the back at the end of the day are not to be mixed with a very relaxing lounge.
Visited in november 2023
I absolutely loved it here. I was a little under the weather (but still on my honeymoon) and they took care of us so well. A magical stay.
I will say the rugs could use a clean, definitely and a smart tv would be appreciated. Otherwise, the hotel was lovely. They gave us a massive room and Sonny and all the staff were so attentive and charming. Thank you to the family and also to Benjamin for the great recommendations when we arrived. I would've moved in and stayed forever.
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