Avis HOTEL AUBERGE LE POMEROL : découvrez les avis internautes sur ce lieu

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Retour à la fiche établissement HOTEL AUBERGE LE POMEROL

Members' reviews on HOTEL AUBERGE LE POMEROL

3.1/5

24 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

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Gabriel Mainville

Visited in march 2024

L'ancien propriétaire devrait informer que son auberge est fermé. J'ai vu un avis de démolition sur la porte. Personne ne voudrait s'y rendre. Le site web existe encore et si l'entrée est interdite alors ayez la responsabilité de dire que l'établissement est définitivement fermé. J'attendais la 15 et c'est ce que j'ai vu.

J Paradis

Visited in november 2023

Petite chambre étroite insalubre avec du personnel homophobe. Aucun respect aucun service.

anuja shrivastava

Visited in october 2023

Hello. I have been trying to reach out in reference to unknown charges on my credit card after I checked out. It’s been weeks since I am trying to speak to the receptionist/accountant.
I would really appreciate if you can contact me on my email id.

Thanks!

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Amy

Visited in september 2023

⚠ Présence de punaises de lit. La chambre est NON REMBOURSABLE. Nous avons donc payé pour une chambre où nous n'avons pas logé.

De plus, un dépôt de 200 CAD vous sera demandé. (carte ou liquide)
Nous avions réservé la chambre via Booking avec paiement carte bancaire, or arrivée sur place la réceptionniste indique que Pomerol n'accepte pas les paiements en ligne ni les paiements en cash.

Pour régler la chambre seule la transaction par carte bancaire sera accepté. Attention aux frais supplémentaires si vous avez une carte bancaire étrangère.

zaina jadayel

Visited in september 2023

BEWARE: DO NOT BOOK AT THIS HOTEL. Trust me when I say - you will regret it. I made a reservation at Auberge le Pomerol last weekend. We then payed for the room for two nights and went inside, only to see that there was NO shower and the room was tiny and dirty. When I immediately returned to the desk to ask for a refund, the receptionist MOHAMED promised me that the worker coming in the next morning would process the refund. We then stayed at another hotel for the two nights. The next day, same story - the receptionist NADIA told us to call back Monday to process the refund. We then received an email starting that we would NOT be getting a refund, even though we were promised one by multiple workers. They are also REFUSING to let us speak to the manager or anyone higher up. My next step is to get my lawyer involved in this process. Save yourself the money and headache- do NOT book here.

Whoretense Spacepillow

Visited in august 2023

Quiet room, kind folks at the desk, old renovated building and awesome location next to the best transit hub in the city (where 3 underground trains converge).

Virginie Durand

Visited in august 2023

Je ne recommande pas cet hôtel. Le système d’alarme de feu a parti 3 fois en 8h soit deux fois au milieu de la nuit à 30 minutes d’intervalle et une fois le matin à 9h. Chaque fois, nous avons du sortir de l’hôtel, attendre que les pompiers arrivent et inspectent la bâtisse pour enfin retourner à notre chambre. Aucun dédommagement offert.

Sarye Al

Visited in july 2023

We stayed two separate occasions, a total of 4 nights. Very conveniently located across the street from Berri-UQAM Metro station. The front desk workers were nice, one lady especially was very helpful with tourist information. One of the rooms we had (4th floor) was quite small with a very small bed, but we had no complaints. It was clean, everything worked well, and the bathroom in particular was very nice. The other room we had (3rd floor) was more spacious and had a larger bed. We were very happy with both rooms.

There is no breakfast here (sign in the lobby says there was until the pandemic), but it still seemed like a good value. There is a comfortable foyer next to the front desk, with a faux fireplace. They also were kind enough to let us store our suitcases in their storage room for a few hours after check-out, before we headed to the airport.

Naman khurana

Visited in july 2023

Sara is very nice she is so cute and kind
Please vist this place she is very kind

Annie Hoping

Visited in june 2023

do not book....if for any reason you need to cancel...you will not be reimbursed any amount you paid.....

Yiorgios Mast

Visited in june 2023

Location and price - its a good choice. Hotel has charm and the front desk staff were very nice. Especially. Hien. She is very patient, kind and explains things very clearly.. you may find more charming, but if you were just needing a place to sleep in order to explore Montreal - this is a good one.

Carole Breton

Visited in may 2023

Belle chambre propre et bon service accueil. Les femmes de chambres sont de perles rares.

Jay-one Doomsday

Visited in may 2023

Je ne fesais qu'une livraison quand on m'a bombarder de questions invraisemblable, la réception devrais changer leur approche

Andy Kershaw

Visited in may 2023

UNSAFE. There is strong odor of gas in the hotel's front stairwell. I reported this to the Front Desk staff and they refused to contact the authorities to investigate. I asked multiple times. I did not feel safe in this building. I checked out immediately and had to find another hotel. Staff first claimed the smell was present off-and-on for years, and claimed they did not smell it. Three of us all smelled the strong gas smell, however. My friends also staying in this hotel checked out. Auberge Le Pomerol refused to refund me. Only AFTER we all checked out and booked other hotels did they decide to contact the utility company to check for a gas leak. I don’t know what resulted with that, but their refusal to check for a gas leak after multiple guests reported the smell of gas in a stairwell is shockingly negligent. Avoid.

Larry David

Visited in february 2023

My daughter and I spent the weekend here and had a great trip. The location was perfect - walking distance to the winter festival, and a slightly longer walk to other places we wished to go. Parking was around the corner for $12 a night. The room price was much better than others in the area.
The hotel staff were helpful and friendly. We did not have someone come and clean the room and change the towels, but we may have missed something there, like a need to put a tag on the door or something. Either way, we were fine. (Plus we're enviro-friendly.)
The room itself was comfortable, and well-decorated. Honestly, the only issue was that there were little things that needed fixing - a window with a small crack, the gel and shampoo and conditioner dispensers over the bathtub were broken (and while bottles were provided as replacements, there wasn't a bottle of conditioner), a light switch that was broken and wouldn't turn off and required a strip of duct tape to keep it off. Also, warning: the hot water comes out HOT - keep an eye on your bath or it will be scalding.
All the same, I'd stay there again. Highly recommended.

Brian Lawson

Visited in december 2022

Cet hôtel confortable est situé juste en face de la station de métro Berri-UQAM, qui se connecte à plusieurs lignes de métro, et idéal pour se déplacer efficacement à Montréal. Notre chambre dispose d'une grande baignoire avec jets hydromassants, idéale pour se réchauffer après une journée passée à explorer la ville. Le village est à quelques pas et des lieux amusants tout autour.
Même le personnel de l'hôtel sont très gentils.

Darrell Fougere

Visited in december 2022

We were treated very well at Le Pomerol, special shout out to Nadia and Larry who were extremely helpful since we were not familiar with this area, they really went above and beyond in their service, I highly recommend this hotel

Gilles Monroig

Visited in december 2022

Bruyant, et le prix européen est beaucoup plus élevé que le prix direkt à Montréal, malgré tout je devais payer 10$ pour être rester un peu plus tard(2 heures sont gratuites).

cindy Gaudet

Visited in november 2022

C’est l’auberge parfaite pour aller veiller et y dormir ensuite. C’est chaleureux et simpliste.

Kim N.

Visited in november 2022

Small but clean rooms, no shower and only a bath though...
Chambres petites mais propres, pas de douche et seulement une baignoire. . .

Sunny Li

Visited in september 2022

No free parking. Rooms are small but location is convenient.

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Stefan Pelechaty

Visited in september 2022

Fausse représentation... même dû appeler la police ... n'allez pas là

fute_759136

Visited in august 2019

Value for money

Location

Cleanliness

Setting / ambience

Service

super

belle batisse, accueil sympa, petit dej ok, on a aime

voyageuse32

Auberge le Pomerol is part of the Hôtellerie Champêtre network now houses the best inns and hotels of québec city. It is in the Charming Hotel category in urban environment. Interesting concept when you are looking for a rather special place while being in the heart of the city. you will find it on www.hotelleriechampetre.com