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Members' reviews on ASTAREA HÔTEL

3.5/5
23 reviews
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Visited in january 2024
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Visited in january 2024
There's so much going on wrong in this hotel, I don't even know where to start.
We asked for a big room and we were surprised to get - two small rooms, that are connected with double doors. So basically we did get the space, but we couldn't effectively use it. Rooms are so small that, when those doors are open, you can't go around, rooms are blocked. There is empty space in both rooms where small fridges use to be placed, but were removed, we don't know why. We can only assume that it is a part of the hotel strategy to prevent customers to keep food inside, and to have to spend more in the hotel. So, people like us that just wanted to preserve kid's medicine were unable to do so. Ventilation in the bathroom is super-loud, and if our toddler was asleep, we couldn't use the bathroom - you can't turn on just light, ventilation is started automatically. Showers are flooding the bathroom floors and there's nothing we could do about it.
On the other hand, rooms are cleaned regularly and cleaning staff is very friendly.
Breakfast is unbelievably basic and cheap, eggs, cheese, some pastrami, some grilled vegetables. They do rotate "some" food on the menu, but nothing is really high quality, it's just to keep you alive. I'm no snob here :D just there's nothing to enjoy really during breakfast, except, again, very friendly staff.
Pools. Oh, Lord, the pools. Guests go down to the pool and "reserve" the sunbed by putting the towel on it. There's no control whether those guests are actually staying in the hotel, and whether they will show up - sunbeds and umbrellas are free at the poolside and there's like enough for 20% of the hotel capacity. So if you get to the pool at 9AM it's way too late to find a free sunbed, so you can only go down to the beach and pay for bed and umbrella. More about control: we saw a kid openly doing standing No1 to the kids pool. We were in shock, but there's nobody to do anything about it, to prevent it or at least talk to parents.
Location is great! You are close to the beaches and restaurants, and children's playground is like 5-10 mins walk.
Again, people that work in the hotel are great! Every single one of them (that we talked to) are friendly and communicative, pleasant to talk to. I don't hold absolutely anything against them, only against people in the management running hotel, it's very obvious that they go for charging expensively for very cheap service. We assume that the real cost of our stay in this hotel is at least 5 times lower than what we paid for.
Visited in december 2023
Das Hotel liegt 5 min vom verschmutzten Strand entfernt. Liege und Schirm pro Tag
16€.
Ohne Leihauto wird es hier langweilig.
In der näheren Umgebung gibt es nicht viel, außer mit einem kurzen Füße vertreten nach MLINI und wieder zurück.
Kein Supermarkt in der Nähe.
Unser Zimmer befand sich im renovierten Nebengebäude.
Diese sind sehr eng, klein und hellhörig aber mit einem Balkon.
In dem Zimmer befindet sich eine Klimaanlage, Wasserkocher und Safe.

Kleine Poolanlage vorhanden.

In der Lobby riecht es sehr schlecht und das Frühstück passt nicht zum Preis Leistung Verhältnis und ist von schlechter Qualität,
besonders die Brötchen, (wir kauften manchmal im Lidl für den nächsten Tag ein)
der Orangensaft mit Wasser ? gemischt, Joghurt eher als Trinkjoghurt zu bezeichnen und das Spiegelei manchmal kalt und nicht richtig durchgebraten. (Eiweiß labbrig)
Auch die Tomaten waren fast vor dem "Status" matschig, da diese schon überreif waren.

Das Abendbuffet eine lauwarme Massenabfertigung.
Sollten Sie etwas bezahlbares und gutes Essen in Landestypischer Atmosphäre suchen, kann ich das Bistro Paradiso empfehlen, oberhalb an der Straße gelegen.
14 min zu Fuß oder 2 min mit dem Taxi.
Das ist eine echte Abwechslung.

Außerdem waren bei unserem Aufenthalt überwiegend ältere Leute in diesem Hotel.
Visited in november 2023
Rooms ok good location nice pool area .
Visited in november 2023
Beautiful place to stay. Especially the SAGA lounge bar with its private balcony.
Visited in october 2023
Αγένεια, κακή εξυπηρέτηση, μακρυά, χωρίς ασανσέρ!!
Visited in october 2023
Rooms good but air con very noisy and not very cold. Didn't like being ticked off a list as you went into dinner or having to show a blue card to get a glass of water. Location love and recreational facilities great.
Visited in october 2023
Beautiful hotel,good location
Visited in october 2023
Świetna lokalizacja i kiedyś na pewno świetny hotel. Na dzień dzisiejszy pokoje słabe a wyżywienie to jakieś totalne dno. Jeśli planujecie tu pobyt to bez jedzenia!!!
Visited in october 2023
Staff great but the food isn’t great for buffet restaurant in the evening, they don’t even serve table water in an evening
Advertises a indoor pool which isn’t available
Pool looks great but too cold to use for our visit and the beach area was very tidy
In all honesty wish we’d flown home after our cruise as this hotel wasn’t what we expected
Visited in october 2023
Hotel is nice but the restaurant very substandard. The breakfast is probably the worst I have ever experienced in sixty years of travelling. Every item was cold at 08:15 ( not chilled but not warm or hot) Fried eggs were slopped into a tray and were not even tepid and the boiled eggs were very, very hard boiled and completely cold. The toast was warm! The orange juice was unrecognisable as being orange juice. It is without doubt the laziest attempt as serving many guest I have experienced- I think the owners should sneak down and try it!
Visited in october 2023
mag ik iedereen aanwijzen hotel Astarea te gebruiken. als verblijf
Visited in october 2023
Stayed here as part of a Saga holiday package. Location was terrific, just outside Dubrovnik but with a water ferry into the old city and to Cavtat. The buffet meals were generally very good always good salad options but desserts were very similar each night. Everywhere was very clean. The rooms had a side view with a balcony and ensuite but were small compared to most hotel rooms. Staff very helpful and friendly. Swimming pool was freezing cold. Lovely walks straight out of the hotel grounds. Massage in spa good value. ????
Visited in october 2023
The hotel is good value; you definitely get what you pay for and nothing beyond that ???????????? the first thing that struck me was how much the hotel is engulfed by cigarette smoke. The whole of reception / the lobby stinks of smoke all day long and I can’t even get away from it in my room as other guests smoke on their balcony which comes into my balcony and room. You’re eating dinner and the people next to you, behind you and round the corner are smoking lol

The hotel (and the whole of Dubrovnik) is expensive. I’m assuming due to the transition into Euros, which seems to be about 30% more expensive.

The staff seem friendly enough, as do a proportion of the guests.

There’s no supermarket nearby and the tiny shop near the pool sells water (1.5L) for €2.40 which to be frank is extortionate but when you have no other option, it’s goto be done.

The rooms (in the Annex) are tiny and packed with furniture. There’s a fridge and a kettle, a safe and towels. The pillows are gigantic so I’ll need to see an Osteopath to fix my neck when I get home. Housekeeping come daily and are very nice. The aircon can only be turned on or off but you have no control over the temperature. The shower has decent pressure and gets as hot as I like it. Oh and the beds are tiny (we have a “twin” room) …so very tiny.

Also need to add that we arrived one hour before check and told our room wasn’t ready. Fair enough. We went and had lunch in their pool restaurant and returned 30mins after check in to be told our room still wasn’t ready. After some faffing about, we were finally given a key and taken to our room in the golf buggy. This is probably the least accommodating hotel I’ve been in that I can remember and I’m pretty sure they wouldn’t want us hanging around in the room 30mins after check out.

The water here (in the pool and sea) is too cold for me in October but you have to pay for sunbeds on the hotel beach (make that make sense - something like €6 for an umbrella and €10 for the bed) but get beds by the pool free.

So to reiterate, you get what you pay for, and not a smidge beyond that.
Visited in october 2023
Lejos de todo, pero confortable, con plata y bufete muy repetitivo pero sabroso
Visited in october 2023
There are many things I can say about this Hotel and there’s only one thing that I would change about it. The staff are understanding and have always been happy to help, The Breakfast is great and so are the varieties of foods, the pool is a nice place to sit down and relax and cool off and there are so many great features to name. The one thing I would change is the rooms having a ceiling fan rather than the Air Con but other than that, this is definitely a 5 star
Visited in october 2023
Séjour exceptionnel, très agréable. Très bien situé. Confortable.
Seul gros soucis : difficile de se faire comprendre en français...
Visited in october 2023
Hotel koji ima 3*, i koji zaslužuje i bolje ocjene od postojećih.
Ne nudi luksuzan smještaj ali nudi sve potrebno za dobar odmor.
Potrebno mu je renoviranje za zvjezdicu više. Po meni jedan od najboljih hotela sa 3*.
Hrana je raznovrsna i osoblje se trudi da udovolji gostima.
Dobio sam i više nego što sam očekivao prilikom odmora u ovom hotelu.
Ako neko ima dilemu da li da koristi usluge ovog hotela za odmor, slobodno neka bude vaš izbor.
Rado ću se vratiti u ovaj hotel.
Visited in october 2023
Just returned home after a fantastic week in this lovely hotel. The staff where amazing so professional and happy to help in every way we found it to be very clean towels change daily and bedding changed mid week. Thank you for making our holiday so special Vince & Angela
Visited in october 2023
Stayed at this hotel for four nights from 23rd September 23. This was booked by Newmarket Holidays. Prior to arriving here, we had three nights at Ivando Hotel, again booked by Newmarket Holidays. The Astarea was a great welcoming change from the Ivando which had a 4⭐️rating and, in our opinion, was only worth a 3⭐️ and this hotel was rated a 3⭐️ and we would have given it a 4⭐️ in comparison.
Our room was clean and adequate. Beds comfortable, AC worked well, good mirrors in bathroom and room but would like to see a shaving mirror mounted on wall for short sighted ladies putting on their make-up!
Room serviced every day. NO USB charging points. Should be obligatory this day and age with at least an adaptor to enable guests to charge phones etc.
Large restaurant, buffet style enabling you to choose whatever you wanted and how much.
A great improvement on previous Hotel but still plenty of room for improvement here. Fried eggs looked like they had been thrown on platter, some broken, some upside down. Presentation comes to mind.
Large lounge area with bar. If no one playing piano etc. should have had background music as lacked any atmosphere.
Good gym which did not interest us and was free BUT 3 table tennis and we were charged €4 for half an hour????
Lovely infinity swimming pool and no fighting over sun beds as late in season and, presumably, hotel not full. Would have been fuming if I could not secure a bed by pool and then Hotel had cheek to charge me for one on beach. That is the ultimate in meanness. I think I would have just squatted and refused to pay????.
Reception staff were very pleasant and helpful as were ladies servicing rooms.
Lovely walks along promenade with supermarket and shops 30 minute walk.
Water boats to Dubrovnik, Cavtat and 3 Island Tour.
Nice hotel but room for improvement. They need to include certain items in their charges e.g. table tennis, sunbeds on their beach.
This stinginess would influence us as to whether we would return.
Visited in october 2023
Hrana je bila slaba. Izbire je bilo malo in čakalne vrste veliko. S prijatelji zelo ne zadovoljni.
maryse&eric
Visited in july 2017
Value for money
Location
Cleanliness
Setting / ambience
Service
Si vous voulez être un peu en dehors de dubrovnik tout en étant a cote c est un bon deal vous avez devant l hôtel un arrêt bateau direct pour dubrovnik sans avoir besoin de se soucier de la voiture. De la chambre vue sur mer belle piscine dans un charmant petit village
Visited in september 2015
Value for money
Location
Cleanliness
Setting / ambience
Service
belle situation en bord de mer mais les chambres (de l'annexe) sont petites et toutes simples et l'aile est dépourvue de tout ascenseur. Nous n'avions aucune vue mer. Il faut vraiment la demander et en plus, qualité des chambres fort inégales le buffet du soir est moyen
il y a 2 piscines
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