LA MIRANDE ^{* * * * *}

Beautiful hotel. Our room was very nice and breakfast was delicious. The only negative comment I have was that we were hoping to dine at the hotel, but they were fully booked. We never received an e-mail when we made the our hotel booking so I did not know that hotel guests had to book in advance.

Connaissant mon goût pour les hôtels qui ont une vraie personnalité et aussi pour les ambiances du XVIII siècle, mes collègues, en Bretagne, m'ont offert ce petit séjour à la Mirande pour mon départ en retraite. Un vrai bonheur de vivre quelques heures dans ces murs historiques et cette ambiance raffinée.
Le repas gastronomique s'est avéré un véritable festival de saveurs inattendues voire inconnues. Quelle idée formidable de nous conduire en cuisine pendant le repas ! Mon mari, artiste et passionné de cuisine a tout de suite sympathisé avec le chef, dont la personnalité chaleureuse et inventive ouvre à une véritable rencontre.
Un tout petit bémol dans notre chambre, alors que nous nous préparions pour le dîner, une étrange panne d'électricité s'est déclenchée, affectant une partie seulement des éclairages. Nous avons compris que cela arrivait de temps en temps. Une autre chambre sous les toits nous a été proposée mais nous avons préféré garder la nôtre qui correspondait davantage à nos goûts.
Mis à part ce petit incident le séjour restera inoubliable, nous en parlons autour de nous avec enthousiasme et nous savons déjà que des amis réserveront bientôt.
Très cordialement
Claudine et Jean

My wife and I stayed at La Mirande for two nights as a part of our minimoon following our wedding a few days earlier in Provence. Staying at La Mirande was liking taking a step back into time. The hotel is seeped in history and it shows. Our room, number 20, was gorgeous, with brightly colored fabric wallpaper and views that looked out over the garden onto the walls of the Pope's Palace. The restaurant was also exquisite. We opted for the 6-course with wine pairing, and it was easily the most memorable restaurant of the year for us both.

I'm truly disappointed to write this review about our recent stay at La Mirande Hotel, especially given the fantastic experience we had just two years ago. Unfortunately, this visit was nothing short of a disaster.

The room was a major letdown. Not only did the desk lamp run dangerously hot without actually turning on, but attempting to unplug it revealed exposed wires haphazardly wrapped with electrical tape. Neither the TV nor the phone worked, and when we reported these issues to the front desk, we were met with an unhelpful attitude and no solutions. To make things worse, housekeeping removed the faulty light fixture and phone but didn’t bother replacing them. After dinner, when the TV still refused to function, we had to walk back to the front desk to have someone come and unplug it just to turn it off, an inconvenience that really shouldn't happen at a hotel of this caliber.

Trying to get a drink before dinner was equally frustrating. The bar seemed understaffed, much like our last visit, and we were told it would be a 30-minute wait due to a group tour ahead of us. This is simply unacceptable, especially when paying premium prices.

Upon checkout, we requested to speak with the manager regarding our unpleasant experience, but instead of addressing our concerns, we were simply handed a business card and told to call next time. While the property still retains its magical charm, it sadly felt a bit dusty and neglected this time around.

At these prices, one would expect a room that functions properly and a staff that's attentive to the needs of its guests. Unfortunately, this visit to La Mirande Hotel did not rise to those expectations. Here's hoping they address these issues promptly so future guests can enjoy the experience we once did.

Service moyen.