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I chose Le Cep as I believed I would receive a classic French experience in the heart of Beaune. The ambience of the hotel, the room, the breakfast offering and the staff provided that and as one says in English 'in spades."
A lovely hotel in a perfect location with safe parking. Super staff and service. Have stayed here a number of times throughout the year. They also host wine tasting evenings
We enjoyed this hotel very much probably the best in Beaune. We had a fabulous time here. Our beautiful hostess Leah at breakfast was delightful. Breakfast was terrific! Our bartender was very nice! We enjoyed beef Bourgogne at a nearby restaurant.
Le prestige ne fait pas tout... chambre vieillotte, accueil froid et technique (sans regard au client, pas de sourire ...)
Par contre le veilleur de nuit bcp plus accueillant et naturel merci
Et merci aussi pour l'accueil au spa très agréable
LES CHARMES D'UNE VIELLE DEMEURE SONT REUNIS DANS CET ETABLISSEMENT;
UN CONFORT EST ASSURE
UN SERVICE CHALEUREUX
UNE AMBIANCE DE DETENTE
A PROXIMITE IMMEDIATE DU CENTRE HISTORIQUE DE BEAUNE
We had a very comfortable stay. Fantastic hotel, great staff, very lovely large room (107), great breakfast, my wife had a really good treatment in the Spa and we really enjoyed our meal in the adjacent restaurant. The other night we ate at L'Expression which we would also heartily recommend.
Exceptionnel ! Très bien situé, vastes espaces intérieurs et extérieurs, le charme de l'ancien ! Personnel toujours présent et attentif,... Pour faire vrai, critiquons quand même quelque chose : il manque un vrai petit déjeuner anglo-saxon, surtout vu la clientèle !
Beautiful period hotel in keeping with Beaune and the surrounding gorgeous burgundy vines. Great service. Centrally located. There isn't a restaurant in the hotel but they take care of you and book local places. We stayed 2 nights and both restaurants were excellent. They have safe parking for your car if you are touring and they are on hand to help with your luggage. I highly recommend Le Cep if you are staying in Beaune.
Stunning location however something bad was underneath. The hotel rooms were unfurnished, the rooms were dusty and when buying an expensive bottle of wine, we received water instead! The service was good but regardless there are far better options! Save yourself hundreds of Euros.
The reviews on this hotel are mixed. I trusted the positive reviews, Hotel reputation, and “Small Luxury Hotels” affiliation, and I chose wrong. Avoid.
My family of 6 booked rooms months in advance, and specifically selected restaurants (via friends and recommendations) for dinner all three nights. We arrived in our rooms, and my room (222) had a giant bundle of hair on the bathroom floor. The carpet in the bedroom was clearly dirty. The hotel staff fixed it but this is a severe disappointment for a “5 star hotel.” Then we get to our first dinner reservation, and the hotel had booked us for the wrong number of people. When I called the front desk, they fumbled and didn’t apologize. Finally, we get back to the hotel, and the front desk staff inform us that they must change the dinner restaurants for the next few nights because the reservation desk made a mistake and the restaurants can’t fit 6 people. They didn’t even offer to make reservations at comparable restaurants.
This is unacceptable. This is absolutely not a “5 star hotel.” I wish we had decided to stay at one of the other newer properties in Beaune. Avoid.
Hotel Le Cep came to us as a recommendation from another couple and we're so glad we stayed! Their website is pretty outdated and doesn't really capture the charm this hotel has. The service is top notch and the location is right in the heart of the city. It's quiet, clean, and the courtyard area is the perfect place to start and end your day. There's no food besides breakfast so just be aware, but there's plenty of places nearby and the hotel will help set up reservations for you. Lunch in France is pretty strictly 12p-2p, which for us was a tight window! Ask the front desk to help set up lunch reservations at a spot that serves outside that window. Highly recommend this stay!
Je t’enais à remercier tout le personnel de l’hôtel , nous nous somme marier se week-end et tout le monde était au petit soin avec nous
Très grande Hotel de standing
Emplacement ideal, service et personnels top ! Une très belle expérience au SPA. La déco des chambres n'est pas à mon goût et il manque un "coin" piscine...sinon 5/5 sans cela.
The staff was very attentive. Our room was very nice. Keep in mind the AC is not turned on until June 1st. However we we able to enjoy the fresh air opening the windows.
Nous avons passé un séjour de 2 nuits à l'hôtel le Cep et nous avons adoré. Le bâtiment est d'une beauté rare, le staff a été très agréable et aidant et les chambres sont vraiment spacieuses , décorées avec gout et confortables.
Ma femme a également pu profiter du SPA qui est de très bien selon elle.
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LE CEP & SPA HOLISTIQUE MARIE DE BOURGOGNE * * * * *
Par contre le veilleur de nuit bcp plus accueillant et naturel merci
Et merci aussi pour l'accueil au spa très agréable
UN CONFORT EST ASSURE
UN SERVICE CHALEUREUX
UNE AMBIANCE DE DETENTE
A PROXIMITE IMMEDIATE DU CENTRE HISTORIQUE DE BEAUNE
Stunning location however something bad was underneath. The hotel rooms were unfurnished, the rooms were dusty and when buying an expensive bottle of wine, we received water instead! The service was good but regardless there are far better options! Save yourself hundreds of Euros.
My family of 6 booked rooms months in advance, and specifically selected restaurants (via friends and recommendations) for dinner all three nights. We arrived in our rooms, and my room (222) had a giant bundle of hair on the bathroom floor. The carpet in the bedroom was clearly dirty. The hotel staff fixed it but this is a severe disappointment for a “5 star hotel.” Then we get to our first dinner reservation, and the hotel had booked us for the wrong number of people. When I called the front desk, they fumbled and didn’t apologize. Finally, we get back to the hotel, and the front desk staff inform us that they must change the dinner restaurants for the next few nights because the reservation desk made a mistake and the restaurants can’t fit 6 people. They didn’t even offer to make reservations at comparable restaurants.
This is unacceptable. This is absolutely not a “5 star hotel.” I wish we had decided to stay at one of the other newer properties in Beaune. Avoid.
Très grande Hotel de standing
Ma femme a également pu profiter du SPA qui est de très bien selon elle.