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Members' reviews on GUESTHOUSE SULUR

2.9/5
16 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service
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Visited in november 2023
Kamer was schoon en inchecken was makkelijk. Voor de deur parkeren. badkamer was niet echt schoon, de keuken ook niet. Meest vervelende was nog wel dat we geen gordijnen hadden maar een soort van sierluiken waar dus al het licht door scheen.
Visited in october 2023
Location is great, rooms are a bit small and common spaces are a bit lacking but for the price it works.
Visited in october 2023
Habitación llena de moscas que no dejaban de aparecer no sabemos por donde. Matamos al menos 20 y seguían apareciendo. Al bajar el estor de la ventana estaba lleno de moscas muertas. La cocina muy pequeña para la cantidad de gente que admiten. Había un grupo de al menos 10 personas ocupando todo y no había espacio para nadie más. Poco o ningún control sobre el servicio prestado.
Visited in september 2023
Guesthouse a 5 min di auto dal porto di Akureyri, buona per soggiorni brevi. Posti auto disponibili di fronte alla struttura. Check-in e check-out gestito in autonomia. Camere e bagni non molto grandi, ma molto puliti. Piccola cucina comune a disposizione.
Consigliato!
Visited in july 2023
I booked my stay at this guesthouse on March 3rd for a stay in the middle of June...so about 3.5 months later. The very next day I realized I had booked the wrong night and needed the next night instead. I had booked with one free rebooking and tried to rebook, but they had no rooms available for the next night. Therefore I put in a request to cancel instead. This was ONE DAY after I had booked and, again, 3.5 months before the actual stay. Sulur guesthouse could have been decent and accepted my cancelation request considering they had so much time to rebook and would have easily rebooked. They were already pretty booked up for June and would have had no problem rebooking. Again, I contacted them one day after mistakenly booking the wrong date. But instead of understanding that situation, they said absolutely no. They said if I cancelled they would keep my full payment and it was my fault for not booking with free cancellation. I had booked with a free rebooking and they could NOT accommodate. They are right that I should have booked with free cancellation, but considering the circumstances it would have been so easy for them to let me cancel, refund me, and they would have easily rebooked that room since there was still so much time and Iceland is back in huge tourist demand. Instead they seemed eager to cancel me, but KEEP MY MONEY, and then make double money by then rebooking. They literally emailed me after I begged for a free cancellation and said no, and then seemed eager to cancel it by wanting to know if I would now cancel it. I did not. I rearranged those days, added an extra 2 hours of driving over 2 days in order to keep that date, and stayed at Sulur Guesthouse. It is not a bad guesthouse. There is nothing great or bad about it. There was no available parking when they said there would be free parking. My main point is that the owners are really uncooperative and really not very understanding. Think about if you want to deal with that.
Visited in june 2023
Zutrittscodes zum Haus und Zimmer wurden vorab per Mail geschickt. Gut ausgestattete und saubere Gemeinschaftsküche. Zimmer könnten etwas besser gereinigt werden.
Visited in june 2023
Rooms fine, but some noise from the street. Very small, poorly equipped, shared kitchen.
Visited in june 2023
Ottima guesthouse in una bellissima cittadina all'avanguardia in Islanda
Visited in may 2023
Ottima posizione, parcheggio gratuito antistante la struttura, 10 minuti a piedi dal centro e a pochi minuti in auto dal centro commerciale. Due cucine sui sui piani. Possibilità di stendere il bucato nel giardino. Facile check-in e checkout.
Visited in may 2023
Confortable pero eremos ocho y llevábamos el desayuno incluido, nos llevaron un plátano un tomate ,una naranja,un litro de leche y algo de pan con un poco de embutido. Fatal vamos
Visited in april 2023
This is a really reasonably priced accommodation in Akureyri. It was clean and comfortable in easy walking distance of the swimming pool and town centre. The room was spacious and kitchen was well stocked. Would recommend staying here, even if not on a budget. Great views of the mountains.
Visited in september 2022
Purtroppo siamo stati impossibilitati ad arrivarci per vento forte allerta rossa zona est, rimanendo bloccati.
Abbiamo dovuto cambiare programma e riprenotare. In tutte le altre strutture, pur non previsto rimborso, sono stati comprensivi. Gli unici a farci perdere l'intera somma sono stati loro. Hanno rifiutato persino la possibilità di un buono da conservare in futuro .
Visited in september 2022
Alojamiento muy bien cuidado y limpio. Muy buena ubicación, cerca de las piscinas y el jardín botánico de Akureyri.
Las habitaciones amplias, cómodas y tienen el baño privado con ducha, un punto muy positivo!
El único punto negativo es que la cocina es muy pequeña, aunque con la cantidad de restaurantes que tiene la ciudad querrás cenar fuera (si tú presupuesto lo permite).
Visited in september 2022
Sitio pésimo de servicio.
A partir de las 16 horas no te cogen el teléfono, cuando en la documentación de la agencia ponía hasta las 22 horas.
Teníamos reserva y no nos enviaron los códigos y las habitaciones.
Tuvimos que buscar otro alojamiento.
Nada fiable
Visited in august 2022
We were traveling in a group and we got the 4 rooms below ground level. In front of our dirty window there was fairly heavy traffic long into the night and from early morning. As the window could not be darkened completely (no curtains and the blind was not fully functioning and the window could not be shut tight), we were exposed to the changing traffic lights and the headlights of the passing cars. There was traffic noise and the noise of flushing toilets.
Our room was situated between the two toilets for eight people, one of them without ventilation or window and not really usable after the first visit. The only shower was in the other toilet. The room was small and absolutely depressing. Dark grey bed covers and linen, a black shelf and table, a small washbasin with a faucet that did not work and only a trickle of water. The zip of the bed cover was broken and the quilt was showing. The carpet in the hallway was dark grey, trying to hide how dirty it was.
This was the worst room I have been in since my student days.
Visited in august 2022
Todo muy bien
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