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Members' reviews on GUIDE TO ICELAND

4.6/5

114 reviews

Value for money

Service

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Pedro H.

Visited in november 2023

Aún no hemos realizado el tour. Hemos reservado 2 tours con ellos. Escribo porque nuestra experiencia en la reserva ha sido excepcionalmente buena. Tuvimos un gran inconveniente que amablemente entendieron y resolvieron ágilmente . Puedo asegurar que es una empresa en la que se puede confiar. Es profesional, rápida y muy recomendable para viajar por Iceland. Da seguridad contratar con emptesas así que cuidan de la satisfacción del cliente viajero y que dan una atención personalizada. Muchas gracias

Amour P.

Visited in november 2023

Ils sont très disponibles par email et ont répondu volontiers à toutes mes questions. J'ai apprécié leur suivi pour préparer au mieux mon voyage en Islande :)
J'ai réservé via leur site une voiture de location (société Go Car Rental Iceland), et une expédition sur glacier & grotte de glace (société Troll Expeditions Skaftafell). Je ne suis décue d'aucune des deux prestations :)

Beth D.

Visited in november 2023

I have had a great experience working with Guide to Iceland. Roma has been most helpful in working with us to meet our needs.
Can't wait to get there

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Nil G.

Visited in november 2023

Increïble!
Pàgina web completa amb múltiples opcions per organitzar un viatge a Islàndia des del sofà de casa.
Hem hagut de cancel·lar el cotxe de lloguer que haviem contractat i ens ho han fet amb 2 minuts.
Gràcies Guide to Iceland, visitarem el país en un futur proper!

Jana N.

Visited in november 2023

Great customer service.l!

James B.

Visited in november 2023

I booked 2 excursions with this agency and only have good things to say about the communication and the emails confirming my purchase. If you looking for excursions book with this agency they are great.

Lok Y.

Visited in november 2023

Prompt and fast email replies from the lovely team - whether if its enquires about the tour before booking or even after the booking - very impressed and keep up the good work!

陳敏惠

Visited in november 2023

冰島的導遊Grace服務態度非常好，特地安排極光車，讓我們看到極光大爆發。

IM H.

Visited in november 2023

感謝中文導遊Grace Liu的服務，非常滿意！

Hassan i.

Visited in november 2023

I had an amazing trip in Iceland, all thanks to Guide to Iceland. They helped me see the famous Golden Circle, with its cool park, hot springs, and big waterfall. Going to the Blue Lagoon was like a dream, with its warm blue water, and they picked the best time for me to go.

Driving on the Ring Road was awesome because I could stop and see so many different things, like green fields and big mountains. They gave me a good car and told me about special spots to visit.

The ice caves were super cool and beautiful, and the guides made sure we were all safe. I also saw the glacier lagoons, which were really pretty, especially when the sun made the ice shine and the seals were playing.

Guide to Iceland also told me about the best places to sleep and eat. Their website was easy to use and had lots of helpful tips. They made my trip very special and deserve five stars for sure!

steve p.

Visited in november 2023

Informative guide to Iceland.
Effective, responsive, and professional services.

G. K.

Visited in november 2023

Sofortige Hilfe bei einer Umbuchung.

Javier A.

Visited in november 2023

Hicimos lo que llaman en su web el "Best Ice Cave Tour in Vatnajokull Glacier Starting from Jokulsarlon Glacier Lagoon". Es decir, el tour de la cueva de hielo azul sobre la laguna de Jokulsarlon. Lo hicimos por tantas reviews que ves que lo describen como increíble pero, lo siento, no lo es.
Tienen el cuento de que la cueva cada año es diferente, pero lo cierto es que por el calor cada vez se puede entrar a menos cuevas y más pequeñas, el tour que te venden por 3 horas ahora dura 2 y los grupos se apelotonan dentro de la cueva donde el guía te hace fotos en 3 puntos que ya tienen organizados y te saca de allí antes de que lleguen los siguiente.
Te llevas un par de fotos espectaculares (si tienes suerte y tu guía enfoca bien) pero la experiencia real, que es lo que cuenta, es muy muy pobre. Dinero totalmente ahorrable, a no ser que vivas de instagram y necesites esa foto. Hay muchas mejores cosas que ver y hacer por Islandia y la mayoría gratis.
Ya os lo he avisado, después no lloréis por los 140€ por foto ;D

Sophie T.

Visited in november 2023

Une super organisation... Des agents toujours joignables...
Je recommande +++

Timothy J.

Visited in november 2023

Easy to work with and took good care of me.

Wendy D.

Visited in october 2023

I'm was planning a trip to Iceland but somehow it took me until just a couple of days before leaving to discovered this travel site. I was trying to book transportation to Blue Lagoon but encountered a problem. I jumped on the live chat support and a representative helped me right away. After that I started to explore the site and found it had some great resources. I had already booked several tours and activities via other web sites, so at the moment there aren't any I can register for, but who knows, maybe I'll decide to do something like there like a trip to see Aurora Borealis. In any case, so far my main thing is blogging my experience planning the trip and soon logging the whole trip with my photos and experiences.

Michel H.

Visited in october 2023

Wir haben im Oktober die 12tägige low Budget Selbstfahrertour gemacht und waren begeistert. Ein Gästehaus wurde geändert, wir haben aber frühzeitig über den Wechsel eine Info per Mail bekommen. Alle Hostels/ Gästehäuser waren sauber, hatten eine z.t. sehr gute Lage und freundliches Personal. Einige sogar ein eigenes Bad, andere mit Frühstück. Hatten wir so nicht erwartet. Auch der Mietwagen (Dacia Duster) war völlig ausreichend...

Colin S.

Visited in october 2023

Just back from a great trip to Iceland. Guide to Iceland offers great tours and exceptional service. They were quick to offer and alternate tour when our boat tour was cancelled and gave a full refund for a tour that was cancelled. Hopefully we will get back to Iceland one day and will definitely use Guide to Iceland.

Stella C.

Visited in october 2023

Very helpful

Janet S.

Visited in october 2023

I highly recommend Guide to Iceland to plan your trip to Iceland. Top notch service and hospitality!

Weijia Y.

Visited in october 2023

perfect experience

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Isabel d.

Visited in october 2023

Unfortunately my northern lights was cancelled but everyone was super kind, professional and fast dealing with the refund and comunicating everything! Thanks so much!

Rachel S.

Visited in october 2023

Everyone I have talked to at Guide to Iceland has been amazingly wonderful to work with. They have been extremely helpful answering all of my questions, and helping arrange my family's trip! Even when our flight was cancelled due to bad weather, they helped us rearrange our itinerary as needed so we didn't have to miss out on what we had planned. I would definitely highly recommend to anyone looking to plan a trip to Iceland:)

Kashon W.

Visited in october 2023

Went snorkel in Silfra Fissure! Tour guide Gretar was the BEST!!! Took amazing photos, funny, & knows his stuff. Ask for him when you book for an unforgettable experience!

Paola R.

Visited in october 2023

Visitamos una cueva glaciar en el Vatjanokull con salida desde la laguna de Jokulsarlon. Organización, guía y salida un 10! Ahora, la cueva un poco decepcionante, sinceramente me esperaba algo diferente: más que una cueva es una grieta en el glaciar. En todo caso estar rodeada de tanto hielo fue una experiencia inolvidable.

Siminea A.

Visited in october 2023

Oh god please no, this has been the worst service I could have even imagined. For 2000 dollars I got a lot of trouble, endless chats with the company. First they gave me a different car that I booked, than although I told them I booked a manual car they gave me an automatic and they were not able to change it. In the 4th and 5th day my itinerary was almost the same plus one of the glaciers where the road was closed for a month. No apologies and not able to change my itinerary, they just copy paste mindlessly the same thing without a thought of how it makes sense or if road conditions . On my third day I had 60 min of sightseeing. Very bad, would not recommend to anyone. Just don’t, its an endlessl train of uncomfort.

Andrea M.

Visited in october 2023

Levi was very helpful answering to our questions very fast. We have such a high expectation on this trip and so far the experience has been great.

Libby H.

Visited in october 2023

I have been planning my trip for almost a year, and everything from deciding which tours to do to messaging the company for any questions, was so simple.