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Members' reviews on HÔTEL CHAMPLAIN VIEUX-QUÉBEC

4.5/5
200 reviews
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Katherine
Katherine
Visited in august 2019
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Just lovely. Enjoyable room size, comfy bed, love minifridge for leftover meals and cold drinks. Staff excellent.
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Matthew
Matthew
Visited in august 2019
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Great location, clean, comfortable, close to public parking
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nenesse
nenesse
Visited in august 2019
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Très bon hôtel, belles prestations mais un choix au petit déjeuner pas assez varié à notre avis.
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JJocelyne
JJocelyne
Visited in august 2019
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Séjour agréable et réservation faite pour fin novembre donc satisfaite.
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Teresa
Teresa
Visited in august 2019
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We appreciated the view from our room as we were able to watch the fireworks from it on Saturday night. I also liked the fact that there were the soap/shampoo dispensers in the shower instead of in little bottles and I thought the sink was really different. In fact, I told my friends about these two bathroom related items. I found the elevator to be very slow. In regards to the breakfast, I have been at hotels which offer a complementary breakfast which have a much bigger selection of items available (for example, bacon, ham, sausages). Overall, we enjoyed our stay and thought the hotel was in an excellent location. It was very easy to get to things.
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Karen
Karen
Visited in august 2019
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Staff was fabulous. Every staff member I spoke with was extremely polite and helpful. Room was very good. Lots of amenities and good layout. Staff had set up the sofa bed for us....was very appreciative! Room had a great view. Breakfast was excellent...enjoyed the variety and way the self service was set up to include soft boiled eggs and waffles. The croissants were amazing. LOVED the coffee machine in the lobby. Thought the wine vendor machine was very cool. The only thing I was looking for was some soap to clean the dishes and maybe a dish rack. I will stay here again and recommend to others. I have already provided a positive review on Google Maps.
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Suzanne
Suzanne
Visited in august 2019
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We were really pleased with our stay. The location was great, as was the assistance from staff. We enjoyed the funky decor downstairs and comfortable room upstairs. Didn’t even mind our brick wall view!
The breakfast was very unique, with many interesting, fresh foods. Really liked the boiled egg maker! Had never seen one! Loved the personal touches like powdered and chocolate sugars for the waffles too. Thanks so much!
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John Murray
John Murray
Visited in august 2019
Value for money
Cleanliness
A good location a d helpful and pleasant staff. We eat a small breakfast so did not usr your service
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Corinne
Corinne
Visited in august 2019
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Bonne adresse pour découvrir Quebec
Petit hôtel situé en plein centre
Parfait pour une étape
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Sarah Mulvehill
Sarah Mulvehill
Visited in august 2019
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We loved our stay and will highly recommend your hotel. I was so pleased that it met all of our needs and was very clean and comfortable. Sarah in the breakfast room was particularly pleasant and helpful. I want to acknowledge her great service and cheerful attitude every day of our stay at the hotel. She should be commended!
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Greg
Greg
Visited in august 2019
Value for money
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Great experience, great staff, great hotel. My only issue was the air in the room had a minor musty humid smell.
I'll be back.
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Alexa
Alexa
Visited in august 2019
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Nice, dog friendly hotel - close to everything and was able to easily check on the dog.
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julie
julie
Visited in august 2019
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J ai trouver que dans la chambre ça sentais beaucoup l humidité c était très désagréable comme senteur. Dans le porte savon dans la salle de bain c était un peu de savon mélanger avec beaucoup d eau cela ne lavait même pas les mains fallait prendre du shampooing dans la douche. Le tapis paraissait très sale et avec des graines en dessous des pieds. Mais côté accueil les gens qui y travaillent sont très accueillant, de bonne humeur avec le sourire et très aidant quand tu ne sais pas par où te diriger dans la ville. Merci beaucoup.
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sylvain
sylvain
Visited in august 2019
Value for money
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Cleanliness
Trop cher pour le service ,déjeuner brunch ,salle bcp trop petite ,on était trop serré, et c est né en plus qui devons faire notre manger ,pour le prix c est pas fort
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Robert
Robert
Visited in august 2019
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Great Location. Nice Staff. Too expensive for room furnishings - dirty carpet and sofa., broken tiles. 2-3 star room.
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Lyle
Lyle
Visited in august 2019
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Staff was welcoming and accommodating. Location was outstanding, everything in walking distance.
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Dany
Dany
Visited in august 2019
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Belle chambre, accueil chaleureux
Seul bémol une odeur de renfermé dans la chambre due sans doute à la climatisation
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Sarah beaudoin
Sarah beaudoin
Visited in august 2019
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Service
Chambre humide, fenêtre adjacent à un mur de briques. Nous avions réservé au téléphone, on aurait pu nous prévenir à ce moment.

Nous avons mentionné le tout au personnel, personne n'a fait de suivi par la suite.

Pour 200$ la chambre, nous nous attendions à mieux.
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Philippe
Philippe
Visited in august 2019
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Lit d'enfant à côté de la climatisation et couette pas assez chaude
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Lois
Lois
Visited in july 2019
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Everyone we met was friendly and helpful.
The location is excellent for sight seeing.
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Marshall
Marshall
Visited in july 2019
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We really enjoyed our stay. The staff is very friendly and helpful. Excellent location. Room furnishings were a little “tired”.
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Kristopher
Kristopher
Visited in july 2019
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Having to go to lobby for coffee/ice with a very slow elevator was my main issue. AC in 48 was pretty loud too. Otherwise good.
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Jean-Marie
Jean-Marie
Visited in july 2019
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Nous avons eu un excellent séjour !
Par contre stationnement de l'hôtel est vraiment pour petite voiture !
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Benoit
Benoit
Visited in july 2019
Value for money
Location
Cleanliness
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Tout était parfait. Seul petit bémol, le mobilier dans notre chambre était brisé (patte du meuble télé) et plutôt usé.
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Jean
Jean
Visited in july 2019
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Chambre 14 air climatisé fait soudainement du bruit la nuit. Pas de place de stationnement de disponible la première nuit.
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Diana
Diana
Visited in july 2019
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Overall, we enjoyed the hotel very much. We will definitely recommend Le Hotel Champlain to family and friends. The loft was comfortable and easy for our three-generation family of five ! Our only suggestion would be that more racks or hooks to hang five wet bath towels would be helpful. The young boys also thought we should let you know that there are two loose tiles in the bathroom floor....actually they also had ideas of how to fix them !
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FREDERIC
FREDERIC
Visited in july 2019
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Accueil chaleureux et bienveillant dans un établissement idéalement situé. Les chambres sont grandes et agréablement décorées.
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D
D
Visited in july 2019
Value for money
Cleanliness
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Breakfast area was very poorly laid out. The food was all clustered together in a tight area, which made it difficult to access when crowded. The main dining area did not have enough aisle space, so certain seats were constantly in the way of people walking by.
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M-R
M-R
Visited in july 2019
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Pour un cout séjour à l'intérieur des murs de Québec, l'endroit est parfait.
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Janice
Janice
Visited in july 2019
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Young lady that worked breakfast buffet was gracious enough to allow us to freeze our ice packs in the kitchen freezer. It was much appreciated. She was friendly and efficient
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HÔTEL CHAMPLAIN VIEUX-QUÉBEC * * *

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115 rue Sainte-Anne, Québec, Canada
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1 418 694-0106
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