TRADER VIC'S (THE H RESORT)
Bar
•
€€
2024
Recommended
•
2024
With its Polynesian decor, the Trader Vic's offers an original setting to drink excellent cocktails. This international chain was founded by Victor Bergeron, one of the two creators of Mai Tai. It is therefore highly recommended to taste one of the many derivatives of this mythical cocktail at the bar, where the atmosphere can take it up a notch at the end of the evening. As for the restaurant, dinner is enjoyed while listening to music, since a Cuban band comes to perform every night. Beachwear to be avoided.
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Members' reviews on TRADER VIC'S (THE H RESORT)
4.4/5
67 reviews
Quality/Price ratio
Originality
Frame/Ambiance
Service
Visited in december 2023
Thank you for the great days in this wonderful resort. We really enjoyed the good food, the courteous service and the friendliness of the staff. We will be happy to recommend the hotel.
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TRADER VIC'S (THE H RESORT)
Manager
12/17/2023 at 08:16
Dear Neuperti
Thank you for the perfect 5-star rating! Our team strives to provide friendly and excellent service and this positive review is a great motivation to continue.
We wish you a blessed festive season ahead!
Regards
Neige - Guest Experience
Thank you for the perfect 5-star rating! Our team strives to provide friendly and excellent service and this positive review is a great motivation to continue.
We wish you a blessed festive season ahead!
Regards
Neige - Guest Experience
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Visited in december 2023
Thank you Story for a truly fabulous time. We had our wedding at Story on the beach it was absolutely beautiful, thank you to everyone who made our day perfect. The hotel is fantastic, the restaurant, the pool everything you need for a dream wedding and holiday. All of the staff were very keen to help always happy and smiling and nothing was ever to much trouble. We would highly recommend Story as a perfect getaway.
Mr and Mrs J
14/11/23
Beautiful and Romantic
Mr and Mrs J
14/11/23
Beautiful and Romantic
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TRADER VIC'S (THE H RESORT)
Manager
12/17/2023 at 08:19
Dear Ian
Thank you for choosing STORY to celebrate your beautiful wedding. It was an absolute pleasure to host you and we wish you and your wife a lifetime of happiness together!
Regards
Neige - Guest Experience
Thank you for choosing STORY to celebrate your beautiful wedding. It was an absolute pleasure to host you and we wish you and your wife a lifetime of happiness together!
Regards
Neige - Guest Experience
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Visited in december 2023
!DEFINITELY NOT A 5 STAR HOTEL!
During my day one at this hotel there’s been a heavy rain and electricity went off for a few hours starting from around 21.30. I was having a conference call at that time, when contacted reception over WhatsApp they first told me they have no idea when the electricity will be on again and they’ll give me an update shortly. An hour into load shedding nobody has contacted me and simply ignored my message when I’ve decided to double-check. I ended up waiting for 2 hours in complete darkness because I’ve had a work project to finish that day. Then gave up and went to sleep. Electricity was on when I woke up (by approx. 9 am). And of course no messages whatsoever from the reception staff.
In short, I do understand heavy rain and weather conditions making power go off. What I don’t understand is:
1. Why doesn’t a so-called “5 start hotel” have a generator? My grandmothers house has one I mean so why can’t they buy one
2. Absolute failure to provide any sort of information by hotel’s staff. They could’ve at least said “sorry, today it’s going to be off, there’s nothing that can be done” so that I wouldn’t expect for the power to go on and didn’t have to sit and wait in darkness.
It’s currently day 2 of the stay, for now it’s 3-4 star hotel at best. Just keep in mind before visiting. Not giving it a 1 star because that won’t be fair obv.
During my day one at this hotel there’s been a heavy rain and electricity went off for a few hours starting from around 21.30. I was having a conference call at that time, when contacted reception over WhatsApp they first told me they have no idea when the electricity will be on again and they’ll give me an update shortly. An hour into load shedding nobody has contacted me and simply ignored my message when I’ve decided to double-check. I ended up waiting for 2 hours in complete darkness because I’ve had a work project to finish that day. Then gave up and went to sleep. Electricity was on when I woke up (by approx. 9 am). And of course no messages whatsoever from the reception staff.
In short, I do understand heavy rain and weather conditions making power go off. What I don’t understand is:
1. Why doesn’t a so-called “5 start hotel” have a generator? My grandmothers house has one I mean so why can’t they buy one
2. Absolute failure to provide any sort of information by hotel’s staff. They could’ve at least said “sorry, today it’s going to be off, there’s nothing that can be done” so that I wouldn’t expect for the power to go on and didn’t have to sit and wait in darkness.
It’s currently day 2 of the stay, for now it’s 3-4 star hotel at best. Just keep in mind before visiting. Not giving it a 1 star because that won’t be fair obv.
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TRADER VIC'S (THE H RESORT)
Manager
12/07/2023 at 14:05
Dear Artemiy
As we tried to explain to you last evening and today. the entire northern part of the island has experienced heavy rain like never seen before. This has caused extreme flooding which has affected electricity in many areas and lots of damage. The Seychelles Government has declared a state of emergency and closed all schools/shops/non essential companies until further notice. I do understand your frustration but ask you to bare with us as we are doing our best in this situation. Please note we do have a statue-of-art generator however, there was a delay due conducting a full safety check amongst all the flooded water and mudslide.
Please do not hesitate to contact us, should you require any assistance.
Regards
Neige - Guest Experience
As we tried to explain to you last evening and today. the entire northern part of the island has experienced heavy rain like never seen before. This has caused extreme flooding which has affected electricity in many areas and lots of damage. The Seychelles Government has declared a state of emergency and closed all schools/shops/non essential companies until further notice. I do understand your frustration but ask you to bare with us as we are doing our best in this situation. Please note we do have a statue-of-art generator however, there was a delay due conducting a full safety check amongst all the flooded water and mudslide.
Please do not hesitate to contact us, should you require any assistance.
Regards
Neige - Guest Experience
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Visited in december 2023
from recieving wrong title (ablolutely another person)welcome writing message at room the first day, then second day without any room cleaning unitl evening. negative service and opinion I have from hotel.
I like to say that the swimming pool is good and staff are quite helpful like Erol and Ethian I suppose spell it in right way.
I like to say that the swimming pool is good and staff are quite helpful like Erol and Ethian I suppose spell it in right way.
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TRADER VIC'S (THE H RESORT)
Manager
12/17/2023 at 08:32
Dear Edwin
Thank you for taking the time to speak to our Manager, we trust that our resolution sufficed. We do apologize for any inconveniences caused during your stay. To clarify, our team provided complimentary early check in for your family and in order to do so, we had to swap a few rooms of the same category in order to accommodate you. Unfortunately our team member made a mistake when delivering amenities.
We are delighted to hear that our infinity pool was a highlight of your stay and your compliments about Erol and Ethian will be shared with them.
Regards
Neige - Guest Experience
Thank you for taking the time to speak to our Manager, we trust that our resolution sufficed. We do apologize for any inconveniences caused during your stay. To clarify, our team provided complimentary early check in for your family and in order to do so, we had to swap a few rooms of the same category in order to accommodate you. Unfortunately our team member made a mistake when delivering amenities.
We are delighted to hear that our infinity pool was a highlight of your stay and your compliments about Erol and Ethian will be shared with them.
Regards
Neige - Guest Experience
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Thank you for taking the time to write this amazing review.
We are splendid to hear you've enjoyed your stay with us and had an amazing time in our romantic beach front restaurant throughout your stay with us.
We wish you a wonderful year ahead!
Warmest regards
The Story Team