從入住開始就有超棒的體驗，
工作人員態度親切友善，
房間整潔明亮，餐廳食物也美味豐富，
絕對是直得推薦的真五星級飯店。

Fabulous afternoon tea. Staff very attentive helpful and polite. There is great atmosphere with people coming and going. The gardens are extensive and beautiful with quiet places to sit.

Loved the hotel. Excellent location just outside the city walls. Great outdoor infinity pool facing the harbour. Their spa with indoor pool and salt room is one of the best. The restaurants are great. The entire hotel has very calm feel to it (except the reception area which is a bit cramped). Would love to go back. All rooms have balconies with great views and soundproof windows, but the real gems are the garden, spa, sunset from the poolside area and terrace section at The Phoenix for meals

Definitely a flagship for the hospitality in Malta.

What a hotel & team!

We stayed for 4 nights and got to fully try out all the hotel has to offer.

When we arrived, we were greeted by Craig Hum. Who was extremely helpful in grabbing our bags, guided us to reception, and a casual a chat to us whilst we waited to check in. He immediately remembered our names and for the the rest of our stay, always greeted us by name, and was so friendly and helpful.

*Room*
We stayed in a deluxe harbour view room which was nice. We were given a lovely bottle of fizz along with a small treat for our stay which was a lovely touch! It’s always nice to see a personalised message from the hotel, especially one which has as many guests as this!

*Breakfast*
We chose to have the buffet most days. Food on offer was well cooked, the egg station is brilliant and the hot drinks on offer are well made, as well as fresh juices

*Dinner*
We ate at the restaurant twice, and both times it was fantastic, for context, we also ate at some of the 1* places on the island (Under Grain) and we both felt we had a nicer and more enjoyable meal at the Phoenicia! Food was very well cooked, the staff are amazing, and the Wine list is very good. Highly recommend the Salt Baked Sea Bass and the Tiramisu!

*Service*
Throughout this entire stay I wondered if i booked the right hotel, I was torn between The Phoenicia or Iniala Harbour House. And having had the treatment from the Staff at the Phoenicia, I can confidently say we stayed at the right place!

It is always good to receive nice service, but when the staff in the hotel actually remember your name, your preferences, your booking without looking at their system etc. it shows that the team here give it that extra bit of attention to detail and care.

Whilst I am sure all the staff here are brilliant, the following staff members we met with/encountered really were exceptional:
Door: Craig
Restaurant (dinner): Alejandro, Saaswat
Breakfast: Rex
Restaurant Front of house: There were 2 members of female staff who both greeted us and made bookings etc. Unfortunately I didn’t get to see their name badges (angles and it was dark) but they were both fantastic.

We can not wait to come back and visit again!

nice atmosphere

The best Service. Hotel is clean. Recommend

Valetta’s fairytale retreat - utterly glorious.

I shed a tear when we had to leave Saturday morning. My world for 6 days was the Phoenicia and room 229 and I didn’t want to leave.

This place has something magic about it - and really made our trip to Valetta a once in a lifetime experience. It really does give a feel of a home away from home - albeit a 5 star version with friendly faces to help you with everything and anything at every turn! Premium but never snobby or stiff in atmosphere, comfortable luxury - like slipping on silk pyjamas.

The location is perfect for exploring Valetta at the drop of a hat then retreating to an oasis as needed. We loved walking out the city gate every evening across the fountain to the beautiful grand entrance as our post dinner journey home - idyllic.

The rooms are so lovely - a balcony, ridiculously comfy bed, exquisite Aqua Di Parma toiletries, make up table, TV, en suite bathroom, robes and slippers etc. Nothing not accommodated for!

The people, food and facilities really are exemplary. I can’t rave enough about everyone we spoke to from reception, to the porter and concierge to the restaurant servers and pool staff - you are all gems and made us feel so special and looked after. The breakfast was a spread of dreams with everything you can imagine and then more - honeycomb dripping fresh honey into a bowl, the freshly squeezed orange juice and gluten free croissants on request (that actually had layers and was flaky and hot) were highlights but barely scratch the surface of the feast on offer. The Bastion pool is just gorgeous, what a place to set up for the day; and the indoor pool/gym/spa (with salt room) kept us coming back - about three times during our stay! I also had a massage which was incredible, and the masseuse was so kind and unsolicited helped with some skincare as well as taking all my back pain away.

Our first time in Valetta and The Phoenicia - but we are determined not our last.

Till next time - Ċaw & grazzi!
Alexandra Baker

A quiet escape to appreciate the art exhibitions and a relaxing herbal tea.

Beautiful hotel. Great food, helpful and friendly staff

Very nice place for conference

Staying at the Phoenicia is like staying with friends every time. I visited for work a few times and the whole team knew by my personal name, and was always at the ready to assist with any needs I may have had. The decor is elegant and refined, exuding a charm of times gone by. Breakfast on the terrace every morning is an experience in and of itself. The Palm Court bar offers live music several nights a week, while the Bastion Pool is the perfect spot for a romantic sundowner and the visually ideal link between past and present in Valletta, being built on the Bastions of the city itself. The spa is an oasis of tranquillity while the Phoenix Restaurant offers Maltese and other delicacies. One not to miss!

The Phoenicia is such a lovely place we stayed with my family. I love the fact that they don't mix the swimming hours with adult and kids, this shows they have respect for family with children. We went as a family of 4 and its one of the best places in Malta. For a family of 4, it was expensive as we went in the peak of summer but we didn't mind as it was worth every penny. Everyone knew their job and was equally good at it. From the concierge to room service all were excellent. Although a staff at the front desk was kind of trying to measure us at first, but she was quickly forgotten as we didn't entertain her biased curiosity. The food was great. I couldn't live a day without ordering their tiramisu...I could fly to Malta just for that hahah. Top hotel!

Elegant comfortable surroundings. Central location.

UNBESCHREIBLICH SCHÖN !!!

Wir waren über Weihnachten und den Jahreswechsel 2021/22 im "Phoenicia Malta" ... und waren vom ersten Moment an absolut geflasht und begeistert!

Dies ist zweifellos ein Heritage-Palast der Extraklasse, der nur an der Triton Plaza (Vorplatz von Valletta) zu thronen scheint, um seine Gäste mit allem nur denkbaren Komfort zu verwöhnen und sie für kurze Dauer in eine andere Welt zu entführen - und das gelang perfekt, denn es stimmte einfach ALLES!!

Man bewegt sich überall nur durch sehr stimmungsvolle Räumlichkeiten, die alle zum Verweilen einladen und den Aufenthalt innerhalb des Hauses allein schon zum Genuss machen - vom Park ähnlich gestalteten "Flanier-Weg" hin zur mega-stylischen Pool-Plattform mal ganz abgesehen!
Hinzu kommt die überaus höfliche und sehr verbindliche Art und Weise, mit der den Hotelgästen begegnet wird. MIT RECHT darf sich daher das HOTEL PHOENICIA als "MALTA'S NO. 1" bezeichnen, auch wenn die touristische Konkurrenz in diesem kleinen Land alles Andere als klein ist!

Wir bedanken uns für gut zwei traumhafte Wochen voller Höflichkeit, großem Engagement (kostenloses Zimmer-Upgrade, Einladung zum Orgel-Konzert, süße Silvester-Leckereien etc ...), sehr viel Charme, einer geschliffenen Professionalität und einer hohen Verbindlichkeit.

Danke dem gesamten Team - und ein besonderer Dank an "seine Eminenz" NEVILLE - YOU ARE THE GREATEST!! ;-)))

Wir werden diese Zeit nie vergessen - und wir werden mit Sicherheit wiederkommen !!!

This hotel truly deserves a 5 star. The location is unbeatable, the rooms are nicely designed with some fresh flowers making it even more cosy. The staff are very attentive and welcoming.

The breakfast is great. You get the usual breakfast you normally get at a 5 star hotel and in addition, there is a menu you can choose from. The eggs Benedict is def one of the best I have had.

The pool has a very interesting design with nice longe chairs where you can relax overlooking the harbour. The Stracciatella salad from the pool restaurant is a healthy introduction to the Mediterranean cuisine.

I will def be coming back!!!

An incredible place at the gate to Valletta

located just at near the Valletta gate, it's a great place to stay for the tourist. Room, food & hospitality everything is great. Being near the Valletta and Valletta bus stand, it is a central location to stay and travel Malta.

Didn't stay. Just had a good breakfast ????

Definitely the best hotel in Malta, everything is just perfect.

Excellent hotel with excellent service. Staff were wonderful and always ready to help.

We stayed at the Phoenicia for 4 nights and had a great time. This is definitely a luxury hotel in every sense - service, rooms, food, hotel, spa - nothing can be faulted. Highly recommended!

Excellent food ????

Superb hotel..l

Perfect hotel

Love itt there

Was at a sit down wedding. Food was scrumptious, wine heavenly and service spotless. Well done to all and all the best wishes to the newly weds.

Beautiful hotel and gardens. Food and service was excellent

Magnifique hotel whaou

Exceptional