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Members' reviews on THE PHOENICIA
4.8/5
38 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in august 2023
Simply the best. If you want a five star experience, this is the only choice and the best choice. Exceptional in every way.
THE PHOENICIA
Manager
09/03/2023 at 13:15
Good afternoon,
Thank you for taking the time to provide us with your feedback following your recent stay at The Phoenicia Malta. I do hope you enjoyed your overall time in Malta and had a pleasant onward journey.
As you might imagine, the feedback gained from our guests allows us to endeavor to strive for ways in which we continuously improve the service and experience offered. All guests' comments are truly valuable to us so that we deliver the experience we are known for.
We were therefore delighted to read of the overall positive feedback you have been providing, and sincerely look forward to having the pleasure of welcoming you back as our esteemed guests in the near future.
In the meantime I remain at your complete disposal for any further information or assistance you may require.
Kind regards
John Abela
Duty Manager
Thank you for taking the time to provide us with your feedback following your recent stay at The Phoenicia Malta. I do hope you enjoyed your overall time in Malta and had a pleasant onward journey.
As you might imagine, the feedback gained from our guests allows us to endeavor to strive for ways in which we continuously improve the service and experience offered. All guests' comments are truly valuable to us so that we deliver the experience we are known for.
We were therefore delighted to read of the overall positive feedback you have been providing, and sincerely look forward to having the pleasure of welcoming you back as our esteemed guests in the near future.
In the meantime I remain at your complete disposal for any further information or assistance you may require.
Kind regards
John Abela
Duty Manager
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Visited in august 2023
Phoenicia is an excellent hotel to stay at in Valetta. The location is phenomenal, it has a huge garden, pool area with great service and a huge terrace for breakfast, etc. We loved the spa. Concierge services are excellent and really elevated our stay. We loved our 10 days here as a family.
THE PHOENICIA
Manager
08/25/2023 at 18:04
Dear Mr. Mertz,
May I thank you for taking the time to provide us with your feedback following your recent stay at The Phoenicia Malta. I do hope you enjoyed your overall time in Malta and had a pleasant onward journey.
As you might imagine, the feedback gained from our guests allows us to endeavor to strive for ways in which we continuously improve the service and experience offered. All guests' comments are truly valuable to us so that we deliver the experience we are known for.
We were therefore delighted to read of the overall positive feedback you have been providing and I will ensure that your comments are shared with all my colleagues, who I am certain, will be equally pleased to read of your appreciation.
With this in mind, we truly hope to be afforded the opportunity of welcoming you back to The Phoenicia in the near future.
If at such time, I can be of any assistance in regards to any queries you may have, please do not hesitate to contact me directly.
Kind regards
John Abela
Duty Manager
May I thank you for taking the time to provide us with your feedback following your recent stay at The Phoenicia Malta. I do hope you enjoyed your overall time in Malta and had a pleasant onward journey.
As you might imagine, the feedback gained from our guests allows us to endeavor to strive for ways in which we continuously improve the service and experience offered. All guests' comments are truly valuable to us so that we deliver the experience we are known for.
We were therefore delighted to read of the overall positive feedback you have been providing and I will ensure that your comments are shared with all my colleagues, who I am certain, will be equally pleased to read of your appreciation.
With this in mind, we truly hope to be afforded the opportunity of welcoming you back to The Phoenicia in the near future.
If at such time, I can be of any assistance in regards to any queries you may have, please do not hesitate to contact me directly.
Kind regards
John Abela
Duty Manager
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Visited in august 2023
Superbe hôtel où nous avons passé une semaine de rêve. Les chambres sont spacieuses et très calmes. Le site est un enchantement avec ses jardins et sa piscine étonnante au pied des remparts. Spa avec piscine intérieure. Excellents services de restauration. Le personnel est aux petits soins pour chaque client, une caractéristique qu'on ne retrouve que dans les grands hôtels hors des chaînes internationales. De plus, l'emplacement est idéal pour visiter la ville à pied ou sillonner l'île en bus ou en taxi car tous les transports sont au pied de l'hôtel.
Un luxe que nous avons vraiment apprécié.
Un luxe que nous avons vraiment apprécié.
THE PHOENICIA
Manager
08/25/2023 at 18:05
Good evening,
May I thank you for taking the time to provide us with your feedback following your recent stay at The Phoenicia Malta. I do hope you enjoyed your overall time in Malta and had a pleasant onward journey.
As you might imagine, the feedback gained from our guests allows us to endeavor to strive for ways in which we continuously improve the service and experience offered. All guests' comments are truly valuable to us so that we deliver the experience we are known for.
We were therefore delighted to read of the overall positive feedback you have been providing and I will ensure that your comments are shared with all my colleagues, who I am certain, will be equally pleased to read of your appreciation.
With this in mind, we truly hope to be afforded the opportunity of welcoming you back to The Phoenicia in the near future.
If at such time, I can be of any assistance in regards to any queries you may have, please do not hesitate to contact me directly.
Kind regards
John Abela
Duty Manager
May I thank you for taking the time to provide us with your feedback following your recent stay at The Phoenicia Malta. I do hope you enjoyed your overall time in Malta and had a pleasant onward journey.
As you might imagine, the feedback gained from our guests allows us to endeavor to strive for ways in which we continuously improve the service and experience offered. All guests' comments are truly valuable to us so that we deliver the experience we are known for.
We were therefore delighted to read of the overall positive feedback you have been providing and I will ensure that your comments are shared with all my colleagues, who I am certain, will be equally pleased to read of your appreciation.
With this in mind, we truly hope to be afforded the opportunity of welcoming you back to The Phoenicia in the near future.
If at such time, I can be of any assistance in regards to any queries you may have, please do not hesitate to contact me directly.
Kind regards
John Abela
Duty Manager
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Visited in december 2021
Value for money
Location
Cleanliness
Setting / ambience
Service
Hotel très bien placé
Accueil professionnel, chambre avec 2 balcons donnant sur la ville assez spacieuse, belle salle de bain. Par contre à l'arrivée après 22h chambre très froide, le chauffage se déclenche quand on occupe la chambre... décevant pour un 5*. Superbe buffet petit déjeuner avec un excellent service dans une très belle salle décorée (Noël).
Visited in january 2020
Value for money
Location
Cleanliness
Setting / ambience
Service
Fabuleux
Magnifique hôtel, historique, extrêmement bien placé, personnel ultra serviable et petit-déjeuner très sympa.
Visited in august 2018
Value for money
Location
Cleanliness
Setting / ambience
Service
hôtel prestigieux près du centre de La valette.
C'est un des meilleurs hôtels du centre ville; accessible financièrement en base saison; sinon , c'est beaucoup plus cher mais rien que d'aller y manger est magnifique : le prix du lunche est tout à fait abordable et l'on mange soit dans une magnifique salle à manger, soit sur la terrasse. Chambre pas très grande mais luxueuse; je ne conseille pas de prendre le petit déjeuner qui n'est pas à la hauteur du prix demandé; alors qu'il y a plusieurs bars tout proche où c'est plus varié et beaucoup moins cher. Piscine uniquement extérieure mais chauffée y compris en hiver
C'est un des meilleurs hôtels du centre ville; accessible financièrement en base saison; sinon , c'est beaucoup plus cher mais rien que d'aller y manger est magnifique : le prix du lunche est tout à fait abordable et l'on mange soit dans une magnifique salle à manger, soit sur la terrasse. Chambre pas très grande mais luxueuse; je ne conseille pas de prendre le petit déjeuner qui n'est pas à la hauteur du prix demandé; alors qu'il y a plusieurs bars tout proche où c'est plus varié et beaucoup moins cher. Piscine uniquement extérieure mais chauffée y compris en hiver
Visited in may 2018
Value for money
Location
Cleanliness
Setting / ambience
Service
La vie de palace ...
Séjour très agréable dans un hôtel superbement rénové. Classe et modernité.
Service impeccable et attentionné.
Chambre de qualité et bonne literie.
Situation idéale à l'entrée de la vieille ville.
Magnifique jardin fleuri de plusieurs hectares.
Superbe piscine à débordement.
Bon restaurant.
Séjour très agréable dans un hôtel superbement rénové. Classe et modernité.
Service impeccable et attentionné.
Chambre de qualité et bonne literie.
Situation idéale à l'entrée de la vieille ville.
Magnifique jardin fleuri de plusieurs hectares.
Superbe piscine à débordement.
Bon restaurant.
THE PHOENICIA * * * * *
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May I thank you for taking the time to provide us with your feedback following your recent stay at The Phoenicia Malta. I do hope you enjoyed your overall time in Malta and had a pleasant onward journey.
We were delighted to read of the overall positive feedback you have been providing and I will ensure that your comments are shared with all my colleagues mentioned, who I am certain, will be equally pleased to read of your appreciation.
With this in mind, we truly hope to be afforded the opportunity of welcoming you back to The Phoenicia in the near future.
In the meantime I remain at your complete disposal for any information or assistance you may require.
Kind regards
John Abela
Duty Manager