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Members' reviews on Yotel
3.2/5
15 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Yotel * * *
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1095, Market street, Entre Tenderloin et Civic Center,
San Francisco,
The United States Of America
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+1 415 829 0000
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The location of the hotel is centric but sadly I had the problem of not feeling safe because of the homeless with were very close to the hotel entrance.
The area around the hotel is dicey due to being near the Tenderloin, arrived late at night and it was heavily populated with vagrants. During the day market street and other large streets were cleared.
I won’t be back however some will love this place, wasn’t for me.
No bar or restaurant or shop to get drinks/snacks. Not the safest location, no garage, closest one is a few blocks over and not the best walk at night. The free breakfast is just cereal, croissants, yogurt and coffee from a machine. Staff seems very bothered by their work, didn't really like asking anyone for help. Rooms are tiny, but you know that when booking. They do have phone booths, a good gym and bikes to borrow in the hotel.
1. Uncomfortable rooms ("sky rooms");
2. Poor "breakfasts";
3. Unreasonable withdrawal of funds from the deposit for using the minibar, which was not even in my room! This is not acceptable;
4. The hotel is located in the worst district of San Francisco.
The staff does not respond to my complaints about erroneous withdrawals. They say that "they found two empty water bottles in my room." At the same time, they knew perfectly well that there was no minibar in my room, and there could be no use of it.
Thus, I regard such actions of the hotel staff as petty fraud.
P.S. Eventually, extra funds were paid back on my card. Thanks.