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Members' reviews on CONSTANCE BELLE MARE PLAGE
4.7/5
73 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in november 2023
Underbart! Harmoniskt!
CONSTANCE BELLE MARE PLAGE
Manager
11/27/2023 at 09:33
DearBritt-Marie,
Thank you for your kind words. It was a pleasure for the team to be at your service. Hope to see you soon.
Best regards
Gert Puchtler I General Manager
Thank you for your kind words. It was a pleasure for the team to be at your service. Hope to see you soon.
Best regards
Gert Puchtler I General Manager
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Visited in november 2023
Zum wiederholten Male waren wir im Constance Belle Mare-wie immer ein paradiesischer Aufenthalt.
Hier stimmt einfach alles-vom Empfang bei der Ankunft (Sandrine und Hannah), die Gästebetreuung (Sandrine und Susanne) und der Aufenthalt-Herzlichkeit und Erholung pur, es ist, wie wenn man wieder zu seiner Familie kommt. Unser Dank gilt insbesondere Shirley, die unser Zimmer immer bestens im Griff hatte, Shooresh vom Strandservice, dem Team vom Lakaze (Mittagessen war immer ein Highlight, insbesondere die Köche mit Ravi und seinem Team, Ramila, Vad, Samleh vom Service), Vinay, Sunjay, Nisha vom Citronelle und nicht zu vergessen unser Shuttle-Fahrer Gilbert, der stets pünktlich und super nett war. Das Golfteam ist auch eine Klasse für sich - nirgendwo auf der Welt haben wir eine bessere Rundum-Sorglos Golfbetreuung bekommen. Wenn auch das Wetter vormittags regnerisch war, war es völlig unproblematisch, später am Tag noch irgendwie eine Startzeit zu erhalten. Stellvertretend für alle möchten wir hier Kavi, Addish, Danish, Chris und Swadesh nennen aber auch alle die Anderen, ohne die unser Golfurlaub nicht mal halb so schön wäre.
Jeder einzelne Mitarbeiter im Team versucht hier alles, um den Aufenthalt so angenehm und unvergesslich wie nur irgend möglich zu machen-und es kommt von Herzen.
Vielen Dank an das ganze Team für zwei wunderschöne Wochen.
Hier stimmt einfach alles-vom Empfang bei der Ankunft (Sandrine und Hannah), die Gästebetreuung (Sandrine und Susanne) und der Aufenthalt-Herzlichkeit und Erholung pur, es ist, wie wenn man wieder zu seiner Familie kommt. Unser Dank gilt insbesondere Shirley, die unser Zimmer immer bestens im Griff hatte, Shooresh vom Strandservice, dem Team vom Lakaze (Mittagessen war immer ein Highlight, insbesondere die Köche mit Ravi und seinem Team, Ramila, Vad, Samleh vom Service), Vinay, Sunjay, Nisha vom Citronelle und nicht zu vergessen unser Shuttle-Fahrer Gilbert, der stets pünktlich und super nett war. Das Golfteam ist auch eine Klasse für sich - nirgendwo auf der Welt haben wir eine bessere Rundum-Sorglos Golfbetreuung bekommen. Wenn auch das Wetter vormittags regnerisch war, war es völlig unproblematisch, später am Tag noch irgendwie eine Startzeit zu erhalten. Stellvertretend für alle möchten wir hier Kavi, Addish, Danish, Chris und Swadesh nennen aber auch alle die Anderen, ohne die unser Golfurlaub nicht mal halb so schön wäre.
Jeder einzelne Mitarbeiter im Team versucht hier alles, um den Aufenthalt so angenehm und unvergesslich wie nur irgend möglich zu machen-und es kommt von Herzen.
Vielen Dank an das ganze Team für zwei wunderschöne Wochen.
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Visited in november 2023
Wunderbarer Aufenthalt unserer Golfreise!
Visited in november 2023
Amazing stay, can't fault this hotel, amazing food, Staff were so friendly, Golf experience was very good.
We will return! ????
We will return! ????
Visited in november 2023
Nous avons séjourné au mois de mai , nous avons tellement apprécié l’accueil , ça fait du bien après un long voyage ! La chambre était très bien ????. Les buffets parfait très variés et il y avait beaucoup de choix ! Les piscines très propres ainsi que la plage ! Tout les matins les algues sont enlevées. On apprécie! Le personnel était au petit soins ???????? on reviendra !
Visited in november 2023
Dieses Hotel verdient eine 10/10! Wunderschöne Hotelanlage, top Service der keine Wünsche offen lässt, motiviertes und sehr freundliches Personal. Essen ist ausgezeichnet, egal ob Buffet oder À la Carte-Restaurant. Sehr abwechslungsreich, reichhaltig und viel Liebe fürs Detail.
Zimmer sauber, direkt am Pool (ruhige Anlage), immer schön dekoriert.
Hotel bietet sehr viel, Glasboat, Schnorcheln etc. inkl.
Preise sind eher hoch (z.B. Cocktails 15Fr.), aber entsprechen der Leistung. Für uns das beste Hotel in dem wir bisher waren.
Danke für diesen unglaublichen Urlaub!
Zimmer sauber, direkt am Pool (ruhige Anlage), immer schön dekoriert.
Hotel bietet sehr viel, Glasboat, Schnorcheln etc. inkl.
Preise sind eher hoch (z.B. Cocktails 15Fr.), aber entsprechen der Leistung. Für uns das beste Hotel in dem wir bisher waren.
Danke für diesen unglaublichen Urlaub!
Visited in november 2023
We enjoyed a lovely stay at Constance Belle Mare Plage. It was an absolute stunning experience. Beautiful place, great service.
The rooms are so spacious, chic and clean!
The staff are wonderful, but I’d like to name check Pratisha who looked after us really well. She really gave attention of each and every detail and every request we had was executed efficiently. She was constantly checking in to make sure our stay was perfect and it really was. She is a very dedicated and passionate person.
A special thanks to Ms. Bethanie and Mr. Joseph, who help us to remain fit during our stay.
A special thanks to Mr. Sam who really take care of us at Indigo.
Mr Seetohul and Mrs Pallavee during breakfast at La Citronelle was really helpful.
Dinner at Deer Hunter was fabulous, and hospitality was great.
I will highly recommend Contance Belle Mare Plage
The rooms are so spacious, chic and clean!
The staff are wonderful, but I’d like to name check Pratisha who looked after us really well. She really gave attention of each and every detail and every request we had was executed efficiently. She was constantly checking in to make sure our stay was perfect and it really was. She is a very dedicated and passionate person.
A special thanks to Ms. Bethanie and Mr. Joseph, who help us to remain fit during our stay.
A special thanks to Mr. Sam who really take care of us at Indigo.
Mr Seetohul and Mrs Pallavee during breakfast at La Citronelle was really helpful.
Dinner at Deer Hunter was fabulous, and hospitality was great.
I will highly recommend Contance Belle Mare Plage
Visited in november 2023
Restaurant staff excellent. Courteous and friendly
Took 3 hours to obtain room after arrival. We were exhausted from long journey check in was 2pm. Room available at 3 pm.
Airport customs arrival was poorly organized. We were not aware that across the room from massive crowd there was a premium class check in we could use so stood in line for an hour. Our hotel told us that it is often this slow when we called them worried we would miss our arranged transport
Golf course disorganized better communication with guests is needed
Due to rain one day no carts allowed but they ran out of trolleys to pull. We were not told this by staff- had to ask a few times about delay to receive information
Clubs did not get unloaded off shuttle van at golf course the first time Golf carts old and not fully charged GPS didn’t work when we got one - had to get another cart after 9 holes
Took 3 hours to obtain room after arrival. We were exhausted from long journey check in was 2pm. Room available at 3 pm.
Airport customs arrival was poorly organized. We were not aware that across the room from massive crowd there was a premium class check in we could use so stood in line for an hour. Our hotel told us that it is often this slow when we called them worried we would miss our arranged transport
Golf course disorganized better communication with guests is needed
Due to rain one day no carts allowed but they ran out of trolleys to pull. We were not told this by staff- had to ask a few times about delay to receive information
Clubs did not get unloaded off shuttle van at golf course the first time Golf carts old and not fully charged GPS didn’t work when we got one - had to get another cart after 9 holes
CONSTANCE BELLE MARE PLAGE
Manager
11/13/2023 at 12:57
Dear Janice,
Thank you for taking the time to share your feedback with us, and we appreciate your kind words about our restaurant staff.
We sincerely apologize for the inconvenience you experienced during your check-in process. It's disheartening to hear about the delay in obtaining your room, and we understand the frustration it must have caused, especially after a long journey. We will review our procedures to ensure a smoother and more efficient check-in experience for our guests in the future.
Additionally, we apologize for the challenges you faced with the organization of the golf course. Your comments regarding the communication and equipment issues are noted, and we will address these matters with our team to improve the overall guest experience.
We appreciate your constructive feedback, as it helps us identify areas for improvement. We hope that despite these challenges, you were able to enjoy your stay with us, and we would be honored to welcome you back for a more seamless experience in the future.
Warm regards,
Gert Puchtler I General Maanger
Thank you for taking the time to share your feedback with us, and we appreciate your kind words about our restaurant staff.
We sincerely apologize for the inconvenience you experienced during your check-in process. It's disheartening to hear about the delay in obtaining your room, and we understand the frustration it must have caused, especially after a long journey. We will review our procedures to ensure a smoother and more efficient check-in experience for our guests in the future.
Additionally, we apologize for the challenges you faced with the organization of the golf course. Your comments regarding the communication and equipment issues are noted, and we will address these matters with our team to improve the overall guest experience.
We appreciate your constructive feedback, as it helps us identify areas for improvement. We hope that despite these challenges, you were able to enjoy your stay with us, and we would be honored to welcome you back for a more seamless experience in the future.
Warm regards,
Gert Puchtler I General Maanger
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Visited in november 2023
5 Sterne leider nur beim Preis. Nahezu kein WLAN, Strand zu wenig gepflegt, Handtücher oft vergriffen. In den Restaurants ist der Service oft überfordert.
CONSTANCE BELLE MARE PLAGE
Manager
11/12/2023 at 07:51
Lieber Ralf,
vielen Dank, dass du dir die Zeit genommen hast, dein Feedback mit uns zu teilen. Wir schätzen aufrichtig deine ehrliche Bewertung und sehen deine Einsichten als wertvoll an, da sie uns helfen, Bereiche zur Verbesserung zu identifizieren.
Wir entschuldigen uns für die Herausforderungen, die du während deines Aufenthalts erlebt hast. Wir verstehen die Bedeutung einer zuverlässigen WLAN-Verbindung und arbeiten aktiv mit unserem nationalen Anbieter zusammen, um unser Netzwerk für eine nahtlosere Erfahrung unserer Gäste zu verbessern. Darüber hinaus bedauern wir etwaige Unannehmlichkeiten durch die Strandbedingungen. Wie du sicherlich gesehen hast, wird unser Team den Strand ständig pflegen, und leider gibt es kontinuierlich einen Zustrom von Seetang, den wir bewältigen müssen.
Wir nehmen auch dein Feedback zum Restaurantservice sehr ernst. Unser Ziel ist es, allen unseren Gästen außergewöhnlichen Service zu bieten, und wir entschuldigen uns, falls wir deine Erwartungen nicht erfüllen konnten. Wir werden zusätzliche Schulungssitzungen durchführen, um sicherzustellen, dass unser Personal gut darauf vorbereitet ist, Spitzenzeiten zu bewältigen und ein Gefühl der Überlastung zu verhindern.
Wir schätzen deine Rückmeldung aufrichtig, und bitte wisse, dass wir uns umfassend mit deinen Anliegen befassen. Es ist unser Engagement, uns kontinuierlich zu verbessern und eine noch angenehmere Erfahrung für unsere Gäste zu bieten.
Wir würden uns freuen, die Gelegenheit zu haben, Wiedergutmachung zu leisten. Wenn du dich entscheidest, uns erneut zu besuchen, zögere bitte nicht, dich an unser Gästebetreuungsteam zu wenden, das sich freuen wird, dir zu helfen und einen angenehmeren Aufenthalt zu gewährleisten.
Nochmals vielen Dank für dein wertvolles Feedback. Wir freuen uns auf die Möglichkeit, dich wieder willkommen zu heißen und dir die ausgezeichnete Erfahrung zu bieten, die du verdienst.
Herzliche Grüße,
Gert Puchtler | Geschäftsführer
vielen Dank, dass du dir die Zeit genommen hast, dein Feedback mit uns zu teilen. Wir schätzen aufrichtig deine ehrliche Bewertung und sehen deine Einsichten als wertvoll an, da sie uns helfen, Bereiche zur Verbesserung zu identifizieren.
Wir entschuldigen uns für die Herausforderungen, die du während deines Aufenthalts erlebt hast. Wir verstehen die Bedeutung einer zuverlässigen WLAN-Verbindung und arbeiten aktiv mit unserem nationalen Anbieter zusammen, um unser Netzwerk für eine nahtlosere Erfahrung unserer Gäste zu verbessern. Darüber hinaus bedauern wir etwaige Unannehmlichkeiten durch die Strandbedingungen. Wie du sicherlich gesehen hast, wird unser Team den Strand ständig pflegen, und leider gibt es kontinuierlich einen Zustrom von Seetang, den wir bewältigen müssen.
Wir nehmen auch dein Feedback zum Restaurantservice sehr ernst. Unser Ziel ist es, allen unseren Gästen außergewöhnlichen Service zu bieten, und wir entschuldigen uns, falls wir deine Erwartungen nicht erfüllen konnten. Wir werden zusätzliche Schulungssitzungen durchführen, um sicherzustellen, dass unser Personal gut darauf vorbereitet ist, Spitzenzeiten zu bewältigen und ein Gefühl der Überlastung zu verhindern.
Wir schätzen deine Rückmeldung aufrichtig, und bitte wisse, dass wir uns umfassend mit deinen Anliegen befassen. Es ist unser Engagement, uns kontinuierlich zu verbessern und eine noch angenehmere Erfahrung für unsere Gäste zu bieten.
Wir würden uns freuen, die Gelegenheit zu haben, Wiedergutmachung zu leisten. Wenn du dich entscheidest, uns erneut zu besuchen, zögere bitte nicht, dich an unser Gästebetreuungsteam zu wenden, das sich freuen wird, dir zu helfen und einen angenehmeren Aufenthalt zu gewährleisten.
Nochmals vielen Dank für dein wertvolles Feedback. Wir freuen uns auf die Möglichkeit, dich wieder willkommen zu heißen und dir die ausgezeichnete Erfahrung zu bieten, die du verdienst.
Herzliche Grüße,
Gert Puchtler | Geschäftsführer
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Visited in november 2023
المنتجع خورافي وجميل وممتع بس واجهتنا سلبية انقطاع الموية ولا الباقي كله ممتاز
CONSTANCE BELLE MARE PLAGE
Manager
11/12/2023 at 07:56
Dear Hassan,
Warm greetings from Constance Belle Mare Plage
Thank you for your kind appreciation of the hotel. It was a pleasure for my team to be at your service. I am so sorry you encountered the water cut. It was indeed a major intervention that lasted for an hour and which needed this cut. Please accept our apologies for the inconvenience, and thank you for your understanding. Hope to see you soon.
Warm regards
Gert Puchtler I General Manager
Warm greetings from Constance Belle Mare Plage
Thank you for your kind appreciation of the hotel. It was a pleasure for my team to be at your service. I am so sorry you encountered the water cut. It was indeed a major intervention that lasted for an hour and which needed this cut. Please accept our apologies for the inconvenience, and thank you for your understanding. Hope to see you soon.
Warm regards
Gert Puchtler I General Manager
See the translation
Visited in november 2023
Équipe très sympa ainsi que les restaurants très variés.
Sans oublier la plage magnifique.
Sans oublier la plage magnifique.
CONSTANCE BELLE MARE PLAGE
Manager
11/12/2023 at 07:58
Thank you anoir, for your kind appreciation. It was a pleasure for my team to be at your service. Hope to see you soon.
Warm regards
Gert Puchtler I General Manager
Warm regards
Gert Puchtler I General Manager
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Visited in november 2023
Top Hotel mit 2 European Tour Golfplätzen.
Super Essen, super freundliche Mitarbeiter.
Schöner Strand.
Super Essen, super freundliche Mitarbeiter.
Schöner Strand.
Visited in november 2023
We were there last month, and it was incredible!
Hotel resort is very big, very clean and very nice.
The main restaurant is big and they have very big choice, also another (a la carte) restaurants are amazing (ambient, service, food).
The room was very clean, they were coming twice per day to ask us if we need something.
Their spa is incredible, I had the best massage in my life.
They are very friendly and helpful, we met so many nice people. And special thanks to our waiter Ajay, he was making our time there even more funny.
Thanks for everything, we will come back!
Marijana&Igor
Hotel resort is very big, very clean and very nice.
The main restaurant is big and they have very big choice, also another (a la carte) restaurants are amazing (ambient, service, food).
The room was very clean, they were coming twice per day to ask us if we need something.
Their spa is incredible, I had the best massage in my life.
They are very friendly and helpful, we met so many nice people. And special thanks to our waiter Ajay, he was making our time there even more funny.
Thanks for everything, we will come back!
Marijana&Igor
CONSTANCE BELLE MARE PLAGE
Manager
11/01/2023 at 09:05
Dear Marijana and Igor,
Warm greetings from Constance Belle Mare Plage
It is so heartwarming to read your appreciation. Thank you for taking the time to pay this tribute to all those little hands who behind the scene contribute to the well-being of our guests. I personally can't thank you enough for recognising the effort of each and everyone through this beautiful review. I sincerely would love to welcoming you both another time for another beautiful moment.
Warm regards
Gert Puchtler I General Manager
Warm greetings from Constance Belle Mare Plage
It is so heartwarming to read your appreciation. Thank you for taking the time to pay this tribute to all those little hands who behind the scene contribute to the well-being of our guests. I personally can't thank you enough for recognising the effort of each and everyone through this beautiful review. I sincerely would love to welcoming you both another time for another beautiful moment.
Warm regards
Gert Puchtler I General Manager
See the translation
Visited in october 2023
Just loved the hotel food and the location.
Golf was great as well.
We will be going back
Golf was great as well.
We will be going back
CONSTANCE BELLE MARE PLAGE
Manager
11/01/2023 at 09:07
Dear Bruce,
I would like to sincerely thank you for your stay and the amazing review of your experience. You have said it all and it is much appreciated.
Thank you again, I hope to see you again.
Warm regards
Gert Puchtler I General Manager
I would like to sincerely thank you for your stay and the amazing review of your experience. You have said it all and it is much appreciated.
Thank you again, I hope to see you again.
Warm regards
Gert Puchtler I General Manager
See the translation
Visited in october 2023
Følte os ekstremt forkælede gennem hele vores ophold.
CONSTANCE BELLE MARE PLAGE
Manager
11/01/2023 at 09:10
Dear Karsten,
I would like to express my gratitude to you for sharing your feelings following your stay at our resort. I am delighted that you have been pampered throughout your stay and I thank you for sharing your emaotions.
I look forward to seeing you next time.
Warm regards
Gert Puchtler I General Manager
I would like to express my gratitude to you for sharing your feelings following your stay at our resort. I am delighted that you have been pampered throughout your stay and I thank you for sharing your emaotions.
I look forward to seeing you next time.
Warm regards
Gert Puchtler I General Manager
See the translation
Visited in october 2023
Das Hotel ist sehr, sehr schön und strahlt eine sehr herzliche und warme Atmosphäre aus. Das Essen in allen Restaurants ist sehr gut und der Service sehr aufmerksam und freundlich.
Ab dem zweiten Tag bekamen wir morgens den Cappuccino an den Tisch, sobald wir uns nur hingesetzt hatten.
Wenn es einmal eine Reklamation gab, dann wurde diese sehr freundlich, sachlich und professionell abgearbeitet.
Die Golfplätze sind beide absolut top, und insbesondere das Team vom Links Golf Course ist unglaublich freundlich, schnell und serviceorientiert.
Kleine Abstriche gab es nur beim Zimmer, das insbesondere im Bad und im Bereich der Schränke eine Renovierung vertragen könnte.
P.S.: Wir waren jetzt zum dritten und bestimmt nicht zum letzten Male dort !
Ab dem zweiten Tag bekamen wir morgens den Cappuccino an den Tisch, sobald wir uns nur hingesetzt hatten.
Wenn es einmal eine Reklamation gab, dann wurde diese sehr freundlich, sachlich und professionell abgearbeitet.
Die Golfplätze sind beide absolut top, und insbesondere das Team vom Links Golf Course ist unglaublich freundlich, schnell und serviceorientiert.
Kleine Abstriche gab es nur beim Zimmer, das insbesondere im Bad und im Bereich der Schränke eine Renovierung vertragen könnte.
P.S.: Wir waren jetzt zum dritten und bestimmt nicht zum letzten Male dort !
CONSTANCE BELLE MARE PLAGE
Manager
11/01/2023 at 09:13
Dear Oliver,
Warm greetings from Constance Belle Mare Plage
Thank you for choosing our hotel once again and for taking the time to share your wonderful experience with us. Your loyalty and kind words are truly appreciated.
We are delighted to hear that you found our hotel to be warm and welcoming, and that you enjoyed our dining options. It's heartening to know that our team's attentive and friendly service made your stay even more special. We take pride in ensuring our guests feel well cared for.
We are particularly pleased to hear your positive feedback about our golf courses, and we'll certainly pass on your compliments to the Links Golf Course team. They are dedicated to providing a top-notch experience to all golf enthusiasts.
Your constructive feedback about the room is duly noted, and we appreciate your insights. We are continuously working on enhancing our facilities to ensure the utmost comfort for our guests.
It's guests like you who inspire us to maintain the high standards we strive for. We are already looking forward to welcoming you back for your fourth visit. Until then, take care, and we wish you many more memorable moments with us.
Warm regards,
Gert Puchtler I General Manager
Warm greetings from Constance Belle Mare Plage
Thank you for choosing our hotel once again and for taking the time to share your wonderful experience with us. Your loyalty and kind words are truly appreciated.
We are delighted to hear that you found our hotel to be warm and welcoming, and that you enjoyed our dining options. It's heartening to know that our team's attentive and friendly service made your stay even more special. We take pride in ensuring our guests feel well cared for.
We are particularly pleased to hear your positive feedback about our golf courses, and we'll certainly pass on your compliments to the Links Golf Course team. They are dedicated to providing a top-notch experience to all golf enthusiasts.
Your constructive feedback about the room is duly noted, and we appreciate your insights. We are continuously working on enhancing our facilities to ensure the utmost comfort for our guests.
It's guests like you who inspire us to maintain the high standards we strive for. We are already looking forward to welcoming you back for your fourth visit. Until then, take care, and we wish you many more memorable moments with us.
Warm regards,
Gert Puchtler I General Manager
See the translation
Visited in october 2023
The hotel is beautiful, the service from all the staff is wonderful, the restaurant is great. Everything was perfect.
CONSTANCE BELLE MARE PLAGE
Manager
11/01/2023 at 09:15
Dear Larissa,
Thank you so much for your warm appreciation. It was a pleasure for the team to be at your service.
I look forward to seeing you again soon.
Warm regards
Gert Puchtler I General Manager
Thank you so much for your warm appreciation. It was a pleasure for the team to be at your service.
I look forward to seeing you again soon.
Warm regards
Gert Puchtler I General Manager
See the translation
Visited in october 2023
Only 6 nights, 7 days here.
OMG. 1) Place, 2) Food, 3) Butlers!
You need something you dont even know you need? Fridge to be full of wine, beer, fizz, vodka and redbull, nespresso pods, sprite, cola, tonic, soda, sparking water, kitkats?
Deep and Harish know your next move! Taxi? Buggy? Breakfast or Lunch in the villa? Tour of the island? Doctor?
We took a tour of the island and Harish and Deep even negotiated the rates for us...obviously lower than we'd discussed previously ????
A 5 star place, and 5 star service.
OMG. 1) Place, 2) Food, 3) Butlers!
You need something you dont even know you need? Fridge to be full of wine, beer, fizz, vodka and redbull, nespresso pods, sprite, cola, tonic, soda, sparking water, kitkats?
Deep and Harish know your next move! Taxi? Buggy? Breakfast or Lunch in the villa? Tour of the island? Doctor?
We took a tour of the island and Harish and Deep even negotiated the rates for us...obviously lower than we'd discussed previously ????
A 5 star place, and 5 star service.
CONSTANCE BELLE MARE PLAGE
Manager
10/28/2023 at 16:40
Dear Nathan ,
Thank you so much for your appreciation. It was a pleasure for the team to be at your service. Hope to see you soon
Best regards
Gert Puchtler I General Manager
Thank you so much for your appreciation. It was a pleasure for the team to be at your service. Hope to see you soon
Best regards
Gert Puchtler I General Manager
See the translation
Visited in october 2023
Magnifique hôtel avec plusieurs piscines !! Service excellent, nourriture excellente, personnels très accueillants et souriants. Vous pouvez y aller les yeux fermés !!
CONSTANCE BELLE MARE PLAGE
Manager
10/28/2023 at 16:42
Chère Scuuuze,
Merci de votre appréciation. Ce fut un plaisir de vous accueillir. Merci encore pour votre aimable recommandation. J'espère avoir le plaisir de vous revoir lors d'une prochaine visite.
Cordialement
Gert Puchtler I Directeur Général
Merci de votre appréciation. Ce fut un plaisir de vous accueillir. Merci encore pour votre aimable recommandation. J'espère avoir le plaisir de vous revoir lors d'une prochaine visite.
Cordialement
Gert Puchtler I Directeur Général
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Visited in october 2023
un esperienza e un posto fantastico, trattati da dio
CONSTANCE BELLE MARE PLAGE
Manager
10/28/2023 at 16:43
Dear Andrea,
Warm greetings from Constance Belle Mare Plage
Thank you so much for your appreciation. Hope to see your soon.
Best regards
Gert Puchtler I General Manager
Warm greetings from Constance Belle Mare Plage
Thank you so much for your appreciation. Hope to see your soon.
Best regards
Gert Puchtler I General Manager
See the translation
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Visited in october 2023
We recommend Constance everywhere in the world. They do not dissapoint. Amazing services, location, food and staff.
CONSTANCE BELLE MARE PLAGE
Manager
10/25/2023 at 13:03
Thank you Alex for your appreciation and for your high recommendation. It is heartwarming to read your review, and we can't thank you enough. We hope to welcoming you again another time for further enjoyment.
Warm greetings
Gert Puchtler I General Manager
Warm greetings
Gert Puchtler I General Manager
See the translation
Visited in october 2023
Das ist das perfekte Hotel. Sehr toller Service und viele nette Mitarbeiter. Wir haben den Urlaub sehr genossen.
Wir können das Hotel bestens weiterempfehlen.
Wir können das Hotel bestens weiterempfehlen.
CONSTANCE BELLE MARE PLAGE
Manager
10/25/2023 at 13:27
Thank you, Claudia, for your stay and for your appreciation of the hotel. I am glad to read that you have enjoyed your holidays. The team and I would love to welcome you back home.
Warm regards
Gert Puchtler I General Manager
Warm regards
Gert Puchtler I General Manager
See the translation
Visited in october 2023
Truely an epic five star international resort.
CONSTANCE BELLE MARE PLAGE
Manager
10/20/2023 at 10:14
Thank you Kim for your appreciation. Hope to see you soon
Gert Puchtler I General Manager
Gert Puchtler I General Manager
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Visited in october 2023
One of the best vacation (baby moon) we had. Amazing hotel, staff, food. Amazing experience and stunning views. We loved everything. ❤️
CONSTANCE BELLE MARE PLAGE
Manager
10/20/2023 at 10:13
Thank you so much Surina, for your choosing our resort for your babymoon and for sharing your appreciation of our resort, facilities and service. It was a pleasure for the team to be at your service. I look forward to welcoming you and your family next time.
Best regards
Gert Puchtler I General Manager
Best regards
Gert Puchtler I General Manager
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Visited in october 2023
It’s one of the most beautiful properties that I’ve come across. There staff are nice, multiple resultants to choose from and have a wide variety of activities to choose from.
CONSTANCE BELLE MARE PLAGE
Manager
10/20/2023 at 08:13
Dear Anamol
Thank you so much for your warm appreciation of the resort. It was a pleaure to be at your service. I look forward to seeing you again soon.
Best regards
Gert Puchtler I General Manager
Thank you so much for your warm appreciation of the resort. It was a pleaure to be at your service. I look forward to seeing you again soon.
Best regards
Gert Puchtler I General Manager
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Visited in october 2023
Très bel hôtel les pieds dans l'eau
Luxe calme et tranquillité
Et comme toujours à Maurice, un service aux petits soins
Luxe calme et tranquillité
Et comme toujours à Maurice, un service aux petits soins
CONSTANCE BELLE MARE PLAGE
Manager
10/20/2023 at 10:16
Merci Damien pour votre séjour et pour votre appréciation. Je suis ravi de lire que l'hôtel était à votre convenance. Au plaisir de vous accueillir lors d'une prochaine visite.
Cordialement
Gert Puchtler I Directeur Général
Cordialement
Gert Puchtler I Directeur Général
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Visited in october 2023
Our thanks to the entire team at Constance Belle-Mare Mauritius for outstanding service during our recent holiday. All the staff were amazing, with specific mentions to the individual staff who went out of their way to make our stay so memorable:
Sandrine for being very receptive to the needs of our small group and exceptional customer care.
Prakash our Villa host, for serving us breakfast every morning and looking after our every needs, nothing was too much trouble.
Rishi and Suresh on the beach team for such prompt delivery and replenishment of our rum and cokes, their friendly smiles and local knowledge.
Nikhil in the main bar for outstanding customer service - as a graduate of the Constance Acadamy we wish him well as he progresses in his career.
And not forgetting the beach vendors, always smiling, subtle in their approach and with absolute respect - we purchased super quality cashmere wraps at reasonable cost (to add to those bought on our previous holidays).
Sandrine for being very receptive to the needs of our small group and exceptional customer care.
Prakash our Villa host, for serving us breakfast every morning and looking after our every needs, nothing was too much trouble.
Rishi and Suresh on the beach team for such prompt delivery and replenishment of our rum and cokes, their friendly smiles and local knowledge.
Nikhil in the main bar for outstanding customer service - as a graduate of the Constance Acadamy we wish him well as he progresses in his career.
And not forgetting the beach vendors, always smiling, subtle in their approach and with absolute respect - we purchased super quality cashmere wraps at reasonable cost (to add to those bought on our previous holidays).
CONSTANCE BELLE MARE PLAGE
Manager
10/20/2023 at 10:19
Dear Dezolar,
Warm greetings from Constance Belle Mare Plage
We are absolutely thrilled to receive your exceptional review of your recent holiday at our resort.
Thank you for acknowledging our dedicated team for their outstanding service and for making your stay truly memorable. Sandrine, Prakash, Rishi, Suresh, and Nikhil are indeed valuable assets to our team, each bringing their unique touch to ensure our guests have a fantastic time.
We're delighted that Sandrine was attentive to your group's needs and provided exceptional customer care. Prakash, your Villa host, exemplifies our commitment to personalized service, ensuring you had a seamless and comfortable stay.
Rishi and Suresh, part of our beach team, certainly know how to enhance our guests' beach experience with their efficiency, warm smiles, and local insights. Nikhil, from our main bar, is a shining example of our Constance Academy graduates, and we wish him continued success in his career.
Lastly, we're pleased to hear about your positive experience with our beach vendors, adding to the joyful memories of your holiday.
We can't wait to welcome you back for another exceptional stay at Constance Belle-Mare Mauritius.
Best regards,
Gert Puchtler I General Manager
Warm greetings from Constance Belle Mare Plage
We are absolutely thrilled to receive your exceptional review of your recent holiday at our resort.
Thank you for acknowledging our dedicated team for their outstanding service and for making your stay truly memorable. Sandrine, Prakash, Rishi, Suresh, and Nikhil are indeed valuable assets to our team, each bringing their unique touch to ensure our guests have a fantastic time.
We're delighted that Sandrine was attentive to your group's needs and provided exceptional customer care. Prakash, your Villa host, exemplifies our commitment to personalized service, ensuring you had a seamless and comfortable stay.
Rishi and Suresh, part of our beach team, certainly know how to enhance our guests' beach experience with their efficiency, warm smiles, and local insights. Nikhil, from our main bar, is a shining example of our Constance Academy graduates, and we wish him continued success in his career.
Lastly, we're pleased to hear about your positive experience with our beach vendors, adding to the joyful memories of your holiday.
We can't wait to welcome you back for another exceptional stay at Constance Belle-Mare Mauritius.
Best regards,
Gert Puchtler I General Manager
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Visited in october 2023
Ilk grısımızde yaklasık 2saate yakın resepsıyonda bekledık. Okadar yavaslar ki neredeyse 1 günümüz gitti. Odaların temızlıgı cok ıyı degıldı. Personel gayet güleryüzlü. O konuda kimsenin hakkını yıyemem. Yemekleri de eh işte fena değil. Ama otelın etrafında hiçbirşey yok. Aksama yemek için rezervasyon yaptırmak istediğiniz de hep restoranlar dolu denılıyor. Dışarı da başka bir alternatif yer yok. Bız ıkı gece rezervasyonumumuz olmamasına ragmen varmış gibi söyledk. Gayet de aldılar. Oyle restoranlar tıkabasa dolu değildi. Aldığı parayı hakeden bir işletme değil. Ayrıca ılk gıttıgımızde booking den daha yüksek fiyat verdiler. Bizde bu durumu söyledik. O zaman bookingfen yapın dediler. O gecen zaman içinde fiyatları değiştirmişler. Otelden yapmak daha ucuz hale getırdıler. Bir de orada kazıklandık. Bızde otelcıyız bu durumları gayet iyi biliriz. Neyse kısaca güzel mutlu bir tatıl gecırmedık. Verdiğim 1 puanda tamamen personelin güler yüzlü olmasına!
CONSTANCE BELLE MARE PLAGE
Manager
10/20/2023 at 10:35
Dear Ace.
Warm greetings from Constance Belle Mare Plage
Thank you for taking the time to share your feedback about your recent stay at our hotel. We genuinely appreciate your input as it helps us identify areas for improvement and enhance our guest experience.
Firstly, we apologize for the inconvenience you experienced during your check-in. We understand that a 2-hour wait is unacceptable, however, we trust you will understand that it was not done on purpose. As it was explained to you, the hotel was at full capacity and since you arrived unexpectedly, the last let was under process.
Regarding room cleanliness, we are disappointed to hear that it did not meet your expectations. We have relayed your concerns to our housekeeping team to address and rectify any shortcomings in our cleaning standards.
We are delighted that you found our staff friendly and accommodating. We believe in providing exceptional service, and your acknowledgment is greatly appreciated.
We are sorry to hear about your dining experience. We understand the frustration when it comes to restaurant reservations, and regret that your concerns did not reach any of the Managers on duty as it would have been a pleasure to satisfy your requirement. It is true that the a la carte restaurants are always fully booked.
As you are in the hospitality industry, I am sure that you know rate structures and how it is dynamic online. It is disheartening to learn that your overall experience did not meet your expectations, and we sincerely apologize for any dissatisfaction you experienced. We value your feedback, and we are committed to making necessary changes to enhance our services.
We hope that you will consider giving us another opportunity to provide you with a more pleasant and satisfying stay in the future. Please feel free to reach out to us directly, and we will do our best to ensure your next visit is a truly memorable one.
Thank you for your valuable feedback, and we look forward to the opportunity to welcome you back and regain your trust.
Sincerely,
Gert Puchtler I General Manager
Warm greetings from Constance Belle Mare Plage
Thank you for taking the time to share your feedback about your recent stay at our hotel. We genuinely appreciate your input as it helps us identify areas for improvement and enhance our guest experience.
Firstly, we apologize for the inconvenience you experienced during your check-in. We understand that a 2-hour wait is unacceptable, however, we trust you will understand that it was not done on purpose. As it was explained to you, the hotel was at full capacity and since you arrived unexpectedly, the last let was under process.
Regarding room cleanliness, we are disappointed to hear that it did not meet your expectations. We have relayed your concerns to our housekeeping team to address and rectify any shortcomings in our cleaning standards.
We are delighted that you found our staff friendly and accommodating. We believe in providing exceptional service, and your acknowledgment is greatly appreciated.
We are sorry to hear about your dining experience. We understand the frustration when it comes to restaurant reservations, and regret that your concerns did not reach any of the Managers on duty as it would have been a pleasure to satisfy your requirement. It is true that the a la carte restaurants are always fully booked.
As you are in the hospitality industry, I am sure that you know rate structures and how it is dynamic online. It is disheartening to learn that your overall experience did not meet your expectations, and we sincerely apologize for any dissatisfaction you experienced. We value your feedback, and we are committed to making necessary changes to enhance our services.
We hope that you will consider giving us another opportunity to provide you with a more pleasant and satisfying stay in the future. Please feel free to reach out to us directly, and we will do our best to ensure your next visit is a truly memorable one.
Thank you for your valuable feedback, and we look forward to the opportunity to welcome you back and regain your trust.
Sincerely,
Gert Puchtler I General Manager
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Visited in october 2023
Excellent and fabulous stay!
Our first time to Mauritius. Resort grounds are beautiful, lots of palm trees, gardens with many pools and a pristine beach.
The staff were incredibly friendly and helpful, always checking, without being intrusive, if we needed anything, making sure everything was right for our special occasion.
Thanks to you all at Constance Belle Mare Plage … We had a lovely holiday to celebrate our 27th Wedding Anniversary in Mauritius!
Our first time to Mauritius. Resort grounds are beautiful, lots of palm trees, gardens with many pools and a pristine beach.
The staff were incredibly friendly and helpful, always checking, without being intrusive, if we needed anything, making sure everything was right for our special occasion.
Thanks to you all at Constance Belle Mare Plage … We had a lovely holiday to celebrate our 27th Wedding Anniversary in Mauritius!
CONSTANCE BELLE MARE PLAGE
Manager
10/20/2023 at 10:40
Dear Motaz,
Thank you for choosing Constance Belle Mare Plage for your special celebration and for taking the time to share your experience with us. We are thrilled to hear that you had an excellent and fabulous stay during your first visit to Mauritius.
It is wonderful to know that you enjoyed the beauty of our resort grounds with the lush palm trees, gardens, multiple pools, and our pristine beach. We take great pride in maintaining our property to offer a serene and picturesque backdrop for our guests to enjoy.
We are especially delighted to read your kind words about our dedicated staff. Providing exceptional service is at the heart of what we do, and we are pleased to hear that our team was able to enhance your experience without being intrusive. Your 27th Wedding Anniversary is a special occasion, and we are thrilled that we could contribute to making it memorable for you.
Your warm appreciation means a lot to us, and we will be sure to share your compliments with our entire team. It is our mission to create unforgettable moments for our guests, and we are thrilled that we succeeded in doing so for you.
We look forward to welcoming you back to Constance Belle Mare Plage in the future. Please do not hesitate to reach out to us if you have any special requests or if there is anything we can assist you with. Thank you once again for choosing our resort to celebrate this special milestone.
Warmest regards,
Gert Puchtler I General Manager
Thank you for choosing Constance Belle Mare Plage for your special celebration and for taking the time to share your experience with us. We are thrilled to hear that you had an excellent and fabulous stay during your first visit to Mauritius.
It is wonderful to know that you enjoyed the beauty of our resort grounds with the lush palm trees, gardens, multiple pools, and our pristine beach. We take great pride in maintaining our property to offer a serene and picturesque backdrop for our guests to enjoy.
We are especially delighted to read your kind words about our dedicated staff. Providing exceptional service is at the heart of what we do, and we are pleased to hear that our team was able to enhance your experience without being intrusive. Your 27th Wedding Anniversary is a special occasion, and we are thrilled that we could contribute to making it memorable for you.
Your warm appreciation means a lot to us, and we will be sure to share your compliments with our entire team. It is our mission to create unforgettable moments for our guests, and we are thrilled that we succeeded in doing so for you.
We look forward to welcoming you back to Constance Belle Mare Plage in the future. Please do not hesitate to reach out to us if you have any special requests or if there is anything we can assist you with. Thank you once again for choosing our resort to celebrate this special milestone.
Warmest regards,
Gert Puchtler I General Manager
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CONSTANCE BELLE MARE PLAGE
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Thank you for your kind words. It was a pleasure for the team to be at your service. Hope to see you soon.
Best regards
Gert Puchtler I General Manager