Results Hotel Belle Mare Et Palmar

ÉMERAUDE BEACH ATTITUDE

Hotel €€
4.7/5
37 review

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Carte de l'emplacement de l'établissement
Route Côtière, Belle Mare, Belle Mare Et Palmar, Mauritius
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+230 401 1400
2024
Recommended
2024

Eco-involved hotel with 9 restaurants and bars with a warm and graphic decoration based on natural materials

The Sunrise is first and foremost an exceptional public beach that only this eco-engaged hotel borders on, on the other side of the road. The vibrant heart of the establishment, the POZ spa (and its 100% local products) and the 8 restaurants and bars (including vegan alternatives) seduce by the plurality of their concepts and their warm and graphic decoration based on natural materials. The rooms are organized on either side: bungalows in a tropical garden on one side, a wing bordered by a swimming pool on the other with 28 swim up rooms. Also 8 villas with private pools.


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Members' reviews on ÉMERAUDE BEACH ATTITUDE

4.7/5
37 reviews
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Visited in october 2023
Excellente adresse. Accueil et repas au top !!
Le mets sont formidables ainsi que toute l équipe et Sophie la patronne le tout dans un cadre exceptionnel.
contournable si vous êtes. de passage.
ÉMERAUDE BEACH ATTITUDE
ÉMERAUDE BEACH ATTITUDE Manager
10/06/2023 at 08:06
Cher Didier,

Bonjour de la part de Sunrise Attitude!

Ce fut un plaisir de vous recevoir chez nous. Je vous remercie d'avoir pris le temps d'écrire ce magnifique commentaire sur ce forum.
Nous sommes très heureux de lire que vos vacances chez nous ont été à la hauteur de vos attentes et que l'équipe du complexe les a rendues mémorables. Je vous remercie d'avoir mentionné la passion et le dévouement des membres de notre équipe qui ont fait de vos vacances un moment inoubliable.

Toute l'équipe se réjouit de vous accueillir à nouveau pour un séjour relaxant et rajeunissant.


Kevin Govinden
Directeur général
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Visited in october 2023
Liebes Team,
Wir möchten uns noch einmal für diesen wundervollen Urlaub bedanken.
Nachdem wir erst nicht ganz so zufrieden waren, habt ihr die Kritik angenommen und alles versucht, dass wir die perfekte Flitterwochen bekommen. Das habt ihr geschafft! Vom Hotel aus hatten wir auch eine private Süd/West Tour gebucht. Auch diese war mit ganz vielen tollen Infos und auf unseren Wünschen abgestimmt. TOLL!

Wir können von Herzen das Hotel und vor allem das Personal empfehlen. Wir hatten eine traumhafte Zeit mit vielen atemberaubenden Erinnerungen.

Also, von Herzen eine dicke Empfehlung!
Liebe Grüße gehen besonders an: Reena, Vicky, Abisch und Sebastian :-) jedoch ist einfach das ganze Team der Knaller ! :-)

Liebe Grüße
Maik & Cathleen Haamann

PS: Den Hauswein muss man unbedingt probieren!!

Dear team,

We would like to thank you again for this wonderful holiday.

After we were not quite so satisfied, you accepted the criticism and tried everything to make sure that we get the perfect honeymoon. You did it! From the hotel we had also booked a private south/west tour. This was also with a lot of great information and tailored to our wishes. GREAT!

We can wholeheartedly recommend the hotel and above all the staff. We had a wonderful time with many breathtaking memories.
So, a big recommendation from the bottom of my heart!

Greetings are especially to: Reena, Vicky, Abisch and Sebastian :-) but the whole team is simply the banger! :-)

Warm regards

Maik & Cathleen Haamann

PS: You absolutely have to try the house wine!!
ÉMERAUDE BEACH ATTITUDE
ÉMERAUDE BEACH ATTITUDE Manager
10/06/2023 at 08:06
Dear Cathleen,

Greetings from Sunrise Attitude!

It was a pleasure having you with us. I thank you for taking the time to write this beautiful review for us on this forum.
We are so happy to read that your holiday with us was up to your expectations and that the team at the resort made it memorable. I thank you for mentioning the passion and dedication of our team members in making your vacation a memorable one.

All of us on the team look forward to welcoming you back for yet another relaxing and rejuvenating stay with us.

Best regards,
Kevin Govinden
General Manager
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Visited in october 2023
This is an interesting resort. From the moment you arrive it's very inviting and the staff are very welcoming. You are delivered to your room via golf cart. The property is pristine. After seeing the property, you would assume the room was to match. Our room was at the end right by the road. You could hear every single car and motorcycle. The bed had a mattress and a lumpy mattress topper. If you performed a bed bug search prior to hopping into the bed then you would notice the dirty stained mattress. Once we settled into our room, our room phone rang. It was a gentleman telling us he didn't see us at some talk they had. We told him we only just arrived. Fast forward now to later in the evening when we were stopped by two men, one of whom had called the phone earlier. They were quite pushy like salesmen trying to book you on excursions through the hotel. The prices clearly the double if you were to go book something yourself. The entire time you are on the property various staff stop to speak with you and are extremely friendly until they try their sales pitch again. At breakfast, while eating, the waitress may come over to make small talk and ask about your trip but not before she is pushing to reserve a lobster dinner for you the next night. The entire stay is like a timeshare sales pitch. You are never quiet because as soon as you finish with one staff member another one finds you. Perhaps they work off of commission and that's why they are so aggressive about it. Either way, we wouldn't stay here again. For the same price you can stay at a comparable resort with nicer rooms and less sales pitches.
ÉMERAUDE BEACH ATTITUDE
ÉMERAUDE BEACH ATTITUDE Manager
10/09/2023 at 09:27
Dear Guest,

Thank you for taking the time to share your feedback about your recent stay at Sunrise Attitude. We genuinely appreciate your insights, as they are invaluable to us in our quest for continuous improvement.

We're delighted to hear that our property, the overall environment, and our staff's initial welcoming left a positive impression on you. Our goal is always to offer our guests an unforgettable experience, and we apologize for not meeting your expectations in some aspects.

We understand your concerns about the noise from the road. Nevertheless, I would like to highlight that on the website, it is mentioned that our hotel is located on the other side of a coastal road and separated from the beach.

Regarding the sales approach, we strive for a delicate balance between informing guests about the unique experiences and services we offer and ensuring their relaxation and peace. We regret to hear that this came off as aggressive and intrusive during your stay, and we will address this immediately to ensure a more discreet and considerate approach in the future.

We sincerely hope that you will consider giving us another chance in the future. We're committed to ensuring that all our guests leave with fond memories and a genuine sense of the hospitality that Sunrise Attitude stands for.

Warm regards,

Kevin Govinden
General Manager
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Visited in october 2023
Excellent hotel with great bars and restaurants. The rooms were laid out well and amenities were good. Some things need to be stocked manually like water and coffee, but this is due to the hotel's initiative to be more green which is understandable.

The pools are fantastic with enough loungers and little compartments to sit and suntan in. The beach is across the road but this ended up not being a problem at all. Awesome stay and highly recommended, despite the resort itself not being directly on the beach.
ÉMERAUDE BEACH ATTITUDE
ÉMERAUDE BEACH ATTITUDE Manager
10/06/2023 at 07:55
Dear Hannes,

Greetings from Sunrise Attitude!

It was a pleasure having you with us. I thank you for taking the time to write this beautiful review for us on this forum.

We are so happy to read that your holiday with us was up to your expectations and that the team at the resort made it memorable. I thank you for mentioning the passion and dedication of our team members in making your vacation a memorable one.

All of us on the team look forward to welcoming you back for yet another relaxing and rejuvenating stay with us.

Best regards,
Kevin Govinden
General Manager
See the translation
Visited in october 2023
Ein top Hotel - wir hatten wunderschöne Tage hier und es gab wirklich nichts zu meckern. Sehr nettes Personal, essen top und die Anlage ist auch sehr sauber.

Kann ich jedem empfehlen. Pools sehr schön und auch der direkte Strandzugang.

Ein ruhiges Hotel zum entspannen.
ÉMERAUDE BEACH ATTITUDE
ÉMERAUDE BEACH ATTITUDE Manager
10/06/2023 at 08:00
Dear Tugce,

Greetings from Sunrise Attitude!

It was a pleasure having you with us. I thank you for taking the time to write this beautiful review for us on this forum.

We are so happy to read that your holiday with us was up to your expectations and that the team at the resort made it memorable. I thank you for mentioning the passion and dedication of our team members in making your vacation a memorable one.

All of us on the team look forward to welcoming you back for yet another relaxing and rejuvenating stay with us.

Best regards,
Kevin Govinden
General Manager
See the translation

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