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Members' reviews on SOLANA BEACH

4.2/5
55 reviews
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Value for money
Location
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Setting / ambience
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Visited in november 2023
On a adoré notre séjour au Solana Beach. Chambre au top, le personnel à l'écoute.
Séjour au top grâce à Kryst le manager, Juanito le DJ et le reste de l'équipe de l'animation.
Cadre reposant.
Visited in november 2023
Wonderful service, lovely staff, great variety of food, special room service. The surface of the sand was rough because of coral deposits. Good entertainment. Superb grounds great security and a good amount of space for privacy.
Visited in november 2023
Went for a day package today with friends..The female staffs at indigo bar didn't even welcome us..not even a smile...when we ordered drinks they were behaving rudely..A male waiter acccidently bróke few glasses near our table...one of my friend could get injured...the female staffs were laughing loudly at us.not even a sorry...we felt very uncomfortable z whole day with their behaviour towards us...we were on our own..very poor customer care
Visited in november 2023
Wenn ich könnte, würde ich 0 Sterne geben. Dieses Hotel auf gar keinen Fall buchen! Hier ist nichts renoviert und alle Mängel werden schlecht mit Farbe übermalt.
In unserem ersten Zimmer sind die Ameisen neben dem Bett an der Wand hoch gelaufen… Wir haben dann das Zimmer gewechselt und noch mehr alten Dreck präsentiert bekommen.
Die Toilettentüre lässt sich nicht schließen und an den Wänden klebt gelbes Zeug.
Personal wirkt sehr lustlos und gibt sich keinerlei Mühe um die Situation für uns zu verbessern. Wir haben mehrmals mit der Managerin gesprochen und uns beschwert…. Lösungsvorschlag: Keiner.
Erst nachdem wir Bilder an die zentrale Emailadresse geschickt haben, wurde uns eine Rückerstattung von 50% des Preises angeboten wenn wir gehen wollen.
Eine absolute Frechheit sowas 4 Sternehotel zu nennen. Wir sind wirklich sehr enttäuscht.
Visited in november 2023
Je suis aller a cette hôtel normalement pour 13 nuits sur place mais j ai demander à quitter cette hôtel car chambre très sale taches sur les draps toile d araignée dans la salle de bain serviette de toilette jaune piscine infecte toutes choses sur l eau huiles cheveux bestioles qui flotte nous avons changer d hôtel qui es la même chaîne mais la surprise promo séjour nous a débité sur notre compte 1600€ un vol manifeste je vais entamer une action en justice contre ce tour opérateur mais l hôtel de soûla à es a fuir
Visited in november 2023
Nous avons été très déçus de cet hôtel et nous ne le recommandons absolument pas.

Les points positifs :
- une plage assez sauvage,
- un hôtel intimiste dont toutes les chambres ont une vue mer.

Les points négatifs :
- l’hôtel est vieux et absolument pas entretenu, ne vaut pas 4 étoiles, des fuites d’eaux partout,
- les chambres sont assez sales, miroir, verre, tableaux tachés et même les serviettes (aucune serviette sans taches en 9 jours !)
- le personnel de restaurant n’est pas agréable (étonnant connaissant la gentillesse du peuple mauricien),
- absence totale de service, nous avons attendu plus deux heures pour avoir nos valises, ils ne sont jamais arrivées, nous sommes allées les récupérés nous-mêmes à l’accueil (ils ne se sont même pas soucié de la disparition des valises…),
- les serveurs ne débarrassent pas les verres au bord de la piscine et de la plage.
Visited in november 2023
We were at Solana for a day package with our group and we had a great time. We recommend this hotel, we had a very warm welcome from the front office team , specially Mrs Yogishta, ,Anu Shalini and Dominique at the bar. THANK YOU ALL , KEEP ROCKING.
Visited in november 2023
An hour drive from the airport, we arrived at the resort. As per our flight timings from India we reached by 9 AM, waited almost 4 hours to get a room. Other neighbouring resorts are more accommodating in this regard.
The rooms are spacious with fantastic views. Housekeeping services also good, especially Veena did a good job.
Note that any food ordered to the room, there is a service charge of 250 MUR.
There is a store in the resort premises where you can buy beach wear and other accessories , but the prices are ridiculous.
For a comb, I was charged 500 MUR.
Some activities like kayaking, glass bottle and surfing can be availed free of cost at the boathouse.Other water sports like undersea walk, snorkelling, parasailing, tube riding are paid, u can bargain for the prices, better book in advance.
Our package included half board, meaning breakfast and dinner included. Breakfast spread is huge but not much variety day to day and dinner different cuisines every day but the taste is not up to the Indian palate.
On our first day we were charged 120 MUR for water, which was cancelled on last day (In supermarket price is 30MUR for 1.5litre). There was some confusion among the reception staff and dining staff regarding this. For three days during dinner we didn’t order any water neither did they offer. This issue put a dent in our holiday spirit.
There are other restaurants and bar as well to chill out. Watch out live music performances at 9pm every night.
On our last day our departure was at 6:30 AM, the packed breakfast was ready for us, a surprise & nice gesture.
SOLANA BEACH
SOLANA BEACH Manager
11/14/2023 at 13:37
Greetings,
Thank you for taking the time to share your detailed feedback about your recent stay at our resort. We appreciate your insights, and we are delighted to hear that you found our rooms spacious with fantastic views. We're also pleased to know that you received good housekeeping services, and we will be sure to recognize Veena for her excellent work.
It's great to hear that you enjoyed the complimentary water sports and the live music performances at night. We take note of your comments about the variety in breakfast and the taste of dinner, and we will work on improving these aspects.
We hope to have the opportunity to welcome you back in the future, providing you with a seamless and enjoyable experience.
Visited in november 2023
Magnifique séjour en amoureux(sans nos enfants). L hotel et la chambre top avec vu sublime. Un peu déçu niveau communication car on a pas bénéficier de tous les services inclus car pas au courant comme les activés nautique. On a réservé des activités en dehors de hôtel. Pareil au resto, on a du poser des questions plusieurs fois au serveurs pour savoir ce qu'on avait l'endroit ou pas....mais cela reste tout de même l'un de nos meilleurs sejours.Sinon même pas besoin de sortir de l'hôtel, il nous offre tous ce dont nous avons besoin surtout le calme pas d'enfants acceptés.
Visited in november 2023
Wir haben das Hotel im September mit HP gebucht. Unser Aufenthalt war leider durchwachsen.

Das Zimmer war sehr schön und mit Meerblick.
Das Essen war ok, mehr aber leider auch nicht.

Es gab eine Reihe von kostenlosen Wassersportaktivitäten was wir sehr toll fanden.

Der Poolbereich und das Hotel war leider sehr in die Jahre gekommen.

Leider hatten wir im September zudem noch sehr Pech mit dem Wetter. Es hat 4 Tage am Stück nur gestürmt und geregnet.
Visited in november 2023
Hi,, Lovely Vacations at Solana, Amazing weather and excellent Property. Me and my wife visited there on 6 Nov 23.

From the day of check in to check out,everything was inch perfect like a magic.

Few things I suggest to Management to add on in full on board packages like

01. Complimentary 02 water bottles in room everyday needs to be provided.

02. Our room 1121 shower area needs some new revisions as water sometimes passes through glasses to other side.

Overall it was a amazing experience, will definitely choose next time again with same room.

Regards,
Ashwani
Visited in november 2023
our day package was wonderful with a very pleasant environment and amazing view, the staff was very courteous and welcoming & the food also delicious. although it was a rainy day we really enjoy????.
Visited in november 2023
No-one wants to be 'in paradise' and have to close the curtains all the time. A real pity as the view was lovely.

The buffet was ok, except 2 days we saw bugs around the bread and the coffee.

The food packages are a rip off. We ended up being forced to pay 45$ for 2 packed breakfast that included 2 juices, 4 mini-muffins (that were incredibly dry), 2 apples, 2 ice teas and 2 yogurt. They wouldn't let us pay the breakfast for all days except the last. Our flight was at 7 and we had to leave 5:00 am for the airport. A total rip-off.

I am giving it a 2 stars, as the rooms were nice and spacious, the view was good and the staff lovely, but the overall experience was bad: the lack of privacy, the amount of noise, the petition to change the room that was lost into nothingness and never mentioned again (after 2 requests), the bland food... I wouldn't recommend and I would definitely not go back.
Visited in november 2023
A big thanks to the wonderful staffs of Solana Hotel for their superb service, especially Mr Veer, Mrs Hemansha, Mrs Yogishta and Mr Dominique Onno. Keep the good work! ????
Visited in november 2023
My fiancé and I went to Solana on a day package to celebrate our engagement anniversary. From the moment we arrived till we checked out, everything was perfect - beautiful resort and view on the sea, peaceful atmosphere, friendly staffs, delicious food and drinks. Every single menu we tasted was exquisite.

A big thank you goes to Hemansha, Yeshna and the whole team.

We are looking forward for another visit very soon with our family members.
SOLANA BEACH
SOLANA BEACH Manager
11/09/2023 at 09:05
Greetings,
Congratulations on your engagement anniversary! We're delighted to have been a part of your special celebration at Solana.

It's heartening to hear that everything, from the beautiful resort and sea view to the peaceful atmosphere, contributed to a perfect experience. We're thrilled that you enjoyed the delicious food and drinks, and we'll make sure to pass on your appreciation to Hemansha, Yeshna, and the entire team.

Thank you for choosing Solana Beach Mauritius, and we look forward to welcoming you and your family members for another memorable visit soon!
Visited in november 2023
Highly recommended for a day package with lots of amazing food and drinks. Great service and special thanks to Hemansha, Yogishta and Dominique Onno for the warm welcome.
SOLANA BEACH
SOLANA BEACH Manager
11/09/2023 at 09:04
Greetings,
Thank you for your glowing recommendation! We're thrilled to hear that you enjoyed our day package, especially the amazing food and drinks. It's wonderful to know that our team, including Hemansha, Yogishta, and Dominique Onno, contributed to a warm and welcoming experience for you.

We appreciate your kind words and look forward to welcoming you back for another delightful visit.
Visited in november 2023
Spent 1 day their....The experience was awesome with excellent service, especially bar service with Mr Dominique....The food was very delicious, especially the grilled fish and pizza....Will surely go to Solana again...
SOLANA BEACH
SOLANA BEACH Manager
11/07/2023 at 07:04
Greetings,
Thank you for taking the time to share your experience at Solana Beach Mauritius. We are thrilled to hear that your one-day visit was an awesome experience and that you received excellent service, especially at the bar with Mr. Dominique. We are delighted that you enjoyed our delicious food, particularly the grilled fish and pizza.

Your positive feedback is greatly appreciated, and we look forward to welcoming you back to Solana Beach in the future. Your satisfaction is our priority, and we are committed to ensuring your future stays are just as enjoyable.
Visited in november 2023
Spent a great time with my friends at Solana Beach hotel.The staffs are very welcoming and friendly. Fully satisfied ...Will definitely come again ????
SOLANA BEACH
SOLANA BEACH Manager
11/07/2023 at 06:56
Greetings,
Thank you for choosing Solana Beach Mauritius for your recent stay with your friends. We are delighted to hear that you had a great time and that our staff provided you with a welcoming and friendly experience. Your satisfaction is our top priority, and we appreciate your positive feedback.

We look forward to welcoming you back again in the future. Your continued support is valuable to us, and we are committed to ensuring your future stays are equally enjoyable.
Visited in november 2023
Went there for a day package. Excellent service. Food was delicious. Received a warm welcome. Well mannered staff. A special thanks to Hemansha, Yogishta and Dominique Onno for the attention they gave us. Fully satisfied. Looking forward to come again. ❤️
SOLANA BEACH
SOLANA BEACH Manager
11/06/2023 at 08:03
Greetings,

We are delighted to hear about your positive experience during your day package at our hotel. It's great to know that you enjoyed the excellent service, delicious food, and the warm welcome you received. We're also glad to hear that the staff, including Hemansha, Yogishta, and Dominique Onno, provided you with attentive and well-mannered service.

Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Thank you for choosing our hotel, and we hope to make your next visit just as enjoyable as this one!
Visited in november 2023
Je suis déçu de cet hôtel. La chambre est très bien propre agréable, mais la plage est affreuse . Pleins de plaques de gros cailloux plat qui glissent au bord de la mer , pour rentrer dans l'eau on glissent on se fait mal , non je n'apprécie pas du tout cette plage , la nourriture n'est pas terrible toujours les mêmes choses a mangé pas de laitages ni fromage
Enfin je ne le conseille pas
SOLANA BEACH
SOLANA BEACH Manager
11/06/2023 at 08:02
Bonjour,
Nous sommes désolés d'apprendre que vous avez été déçu de votre séjour à l'hôtel. Nous prenons en compte vos commentaires et nous vous remercions d'avoir partagé votre expérience.

Nous prenons vos commentaires au sérieux et nous les transmettrons à notre équipe de restauration pour améliorer la qualité de nos repas.

Nous nous efforçons de satisfaire nos clients, et nous prenons vos commentaires en compte pour apporter des améliorations nécessaires.

Nous espérons que malgré ces problèmes, vous avez pu apprécier d'autres aspects de votre séjour. Nous espérons que vous nous donnerez une autre chance de vous accueillir dans le futur.
Visited in november 2023
Apres 2 semaines passées au solana ,
Hotel à taille humaine, chambres un peu vieillottes, mais confortables..vue sur le lagon magnifique ! merci à Latita pour sa gentilesse et l entretien de notre chambre. Buffet correct , mais rien d extraordinaire et assez répétitif ...
Personnel agréable et serviable. Au final, nous avons passé un bien agréable séjour dans cet hôtel....même si il est situé dans une zone un peu isolée..Regine et Thierry
SOLANA BEACH
SOLANA BEACH Manager
11/06/2023 at 08:00
Bonjour,
Merci d'avoir pris le temps de partager votre expérience au Solana Beach Mauritius. Nous sommes ravis d'apprendre que vous avez trouvé l'hôtel à taille humaine et que malgré le caractère vieillot des chambres, elles étaient confortables et offraient une vue magnifique sur le lagon.
Nous sommes heureux que vous ayez passé un agréable séjour dans notre établissement, même s'il est situé dans une zone un peu isolée.
Nous vous remercions de nous avoir choisis et espérons avoir le plaisir de vous accueillir à nouveau au Solana Beach Mauritius à l'avenir.
Visited in november 2023
Was in a day package with family
Very peaceful
Service top
Jacuzzi cold but was nice
Staff amazing very helpful
Solana Beach its a MUST
THANK YOU ALL
SOLANA BEACH
SOLANA BEACH Manager
11/06/2023 at 07:50
Greetings,
Thank you for taking the time to leave a 5-star review of your day package experience at Solana Beach Mauritius. We are delighted to hear that you had a peaceful and enjoyable visit with your family. It's great to know that you found the service top-notch and the staff amazing and helpful.
We appreciate your kind words and recommendation. If you ever decide to return, we look forward to welcoming you back to Solana Beach Mauritius for another fantastic experience.
Visited in october 2023
Excellent
SOLANA BEACH
SOLANA BEACH Manager
11/06/2023 at 07:40
Greetings,
Thank you for sharing your review with us!
We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the future.
Visited in october 2023
Bel hôtel, mais les chambres ont vraiment besoin d’un rafraîchissement . Le buffet est bon. Loin de tout, pour se déplacer, pas le choix de prendre un taxi.
SOLANA BEACH
SOLANA BEACH Manager
10/31/2023 at 13:27
Bonjour,
Nous vous remercions d'avoir pris le temps de partager votre avis sur votre séjour dans notre hôtel. Nous sommes ravis de lire que vous avez trouvé notre buffet bon.

Vos commentaires sont importants pour nous, et nous les prendrons en considération pour améliorer l'expérience de nos clients.

Malgré ces points, nous espérons que vous avez passé un agréable séjour parmi nous et que vous avez profité de votre visite à notre hôtel.

Nous serions ravis de vous accueillir à nouveau dans le futur et de vous offrir une expérience encore meilleure.
Visited in october 2023
We stayed at Solana for 7 nights in September for our Honeymoon. This was our first time in Mauritius. We arrived quite late in the evening, and the lady who assisted us upon check-in was lovely, and gave us a good breakdown of the resort. However we found that the staff at reception for the rest of our stay were quite unfriendly.
We had a ground level room facing the ocean, and the view is spectacular. Our room was standard, but overall comfortable and clean. Our shower door leaked at the bottom due to ill-fitting doors, but we made do.
Our house keeper Veena put a smile on my face every day. What a wonderful attentive lady. Each day she left us with a beautiful note and folded towels in swans, dogs and elephants, and on the day of my birthday she just made my day. Veena is 1 in a million and I can't stress enough what a difference it makes to have a house-keeper with a personal, caring touch.
We were on full-board, so all food was inclusive, but we paid for our drinks. The food is good, and served as a buffet 3 times a day, but a little more variety is recommended. The drinks we found to be expensive, and bottled water comes at quite a hefty price too. We requested ice in our room on 2 separate occasions and paid heftily for ice. This should be free to guests, considering there are no ice-trays available in the bar fridges.
For my birthday we had a candle-light dinner in the Gazebo, and we absolutely loved this experience, the food and effort put in by the staff was excellent, I highly recommend booking this. Overall, we really enjoyed our stay, there are great water activities available, the beach and sea is magnificent, but I do recommend taking water shoes with, as there is a lot of coral in the swimming area, and on the beach.
For those that are wanting to go on day trips, the resort is quite a distance away from everything, and taxi's are expensive. The buses also do not pass through this area.
The pool and bar area are really nice too. This resort is definitely perfect if you are looking for relaxation above everything.
Lastly, there was an adorable stray cat on the premises while we were there, as an animal lover, I was delighted to have him greeting us on the pathways, and strolling through the buffet area to say hi. I know this is not for everyone, but I do hope that Solana is being kind to him, a resort with a friendly resident cat has a warmth to it, and they do help keep the pests away.
SOLANA BEACH
SOLANA BEACH Manager
10/26/2023 at 07:59
Greetings,

Thank you for sharing your feedback on your honeymoon stay at Solana Resort.

We're glad you had a warm welcome upon check-in and appreciated the spectacular view from your room. It's also heartwarming to hear that your housekeeper, Veena, went above and beyond to make your stay special. We will certainly recognize her for her outstanding service.

Your comments regarding the food variety and the pricing of drinks and bottled water are well-received. We will take your suggestions into consideration as we aim to enhance our guests' dining experience.

We're pleased that you had a memorable candlelight dinner at the Gazebo for your birthday and that you found the staff's efforts and the food excellent. It's an excellent recommendation for those looking for a special dining experience.

Your insights on water activities, the beach, and the pool are appreciated, and we'll make sure to continue providing a relaxing atmosphere for our guests.

Thank you for choosing Solana Beach Mauritius for your honeymoon, and we hope you have cherished memories to carry with you. Your feedback is valuable, and we hope to welcome you back for another visit in the future. Congratulations on your marriage!
Visited in october 2023
Magnifique endroit, le parc est magnifique, le personnel d'une grande gentillesse
Etablissement très propre .
Parfait, je recommande
SOLANA BEACH
SOLANA BEACH Manager
10/23/2023 at 12:21
Bonjour,

Nous vous remercions pour vos aimables paroles ! Nous sommes ravis de savoir que vous avez trouvé notre endroit magnifique, apprécié la beauté du parc, et que le personnel a été d'une grande gentillesse.

La propreté de notre établissement est une priorité pour nous, et nous sommes heureux que vous ayez noté cet aspect. Votre recommandation est très appréciée, et nous sommes enchantés que vous ayez passé un séjour parfait.

Nous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir. Merci d'avoir choisi notre établissement, et nous attendons votre retour avec impatience !
Visited in october 2023
Super hôtel avec un personnel d une gentillesse exceptionnelle toujours prêt à rendre service. Une vue idyllique, des buffets délicieux et généreux. Une prise en charge totale pour un voyage de rêve.
SOLANA BEACH
SOLANA BEACH Manager
10/20/2023 at 07:07
Bonjour,
Un grand merci pour votre commentaire élogieux. Nous sommes ravis de savoir que vous avez passé un séjour exceptionnel parmi nous. Votre appréciation chaleureuse concernant notre personnel, la vue idyllique, et la qualité de nos buffets nous comble de joie.

Nous sommes honorés d'avoir eu la chance de vous offrir un voyage de rêve, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour une nouvelle expérience inoubliable.

Toute l'équipe de Solana Beach Mauritius vous remercie sincèrement pour votre visite et vos aimables paroles.
Visited in october 2023
Hotel exceptionnel.
Des plats delicieux et variés et un service en salle irréprochable.
SOLANA BEACH
SOLANA BEACH Manager
10/20/2023 at 07:09
Bonjour,
Nous vous remercions sincèrement d'avoir pris le temps de partager votre avis. Nous sommes ravis de lire que vous avez apprécié votre séjour parmi nous et que vous avez trouvé notre hôtel exceptionnel.

Votre compliment sur la délicieuse variété de plats et le service en salle irréprochable nous enchante. Chez Solana Beach Mauritius, nous nous efforçons de satisfaire nos clients à tous égards.

Nous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir pour d'autres moments mémorables et délicieux.

Toute l'équipe de Solana Beach Mauritius vous remercie chaleureusement pour votre visite et votre aimable commentaire.

Cordialement,
Visited in october 2023
Great times spent with friends at Solana hotel. The waiter very friendly, food was great, had a good times in the pool. Big thanks to the leisure manager Mr Chris and his team for entertaining us during our petangue match and volley ball. It is our 7th times at the hotel and sure will be back again.
SOLANA BEACH
SOLANA BEACH Manager
10/18/2023 at 07:14
Thank you for taking the time to share your wonderful experience at Solana Beach Mauritius. We're thrilled to hear that you had a great time spent with friends during your stay.

We appreciate your kind words regarding Mr. Chris, the leisure manager, and his team for their efforts in entertaining you with activities like petanque and volleyball.

It's also an honor to hear that this was your 7th time at the hotel, and we're looking forward to welcoming you back again in the future. Your continued support means a lot to us, and we'll do our best to ensure your 8th visit is just as memorable.

Thank you for choosing Solana Beach Mauritius!
Visited in october 2023
C'est havre de paix ,le cadre idyllique et paradisiaque, la propreté de l hôtel et chambres riens à redire,
Les personnelles sont très très très gentils et professionnelles, ils ont su me mètre alaise
Je leurs remercie pour leurs attention et sourire ????????
Les jardins et pecine très bien entretenu, la cuisine variées et fraîches, le petit-déjeuner complet
Ravi
Dominique
Sarvesh
Christian
Greg
Christophe
RAKECH
OOMESH
Ainsi tout les autres que malheureusement je n es pas pu retenir leur prénom. merciiii mille fois ????????????????????????????????. Je suis triste de partir, mais je reviendrai sans faute
SOLANA BEACH
SOLANA BEACH Manager
10/17/2023 at 09:30
Bonjour,

Nous vous remercions pour votre commentaire et sommes ravis d'apprendre que vous avez passé un séjour agréable au Solana Beach Mauritius. Il semble que vous ayez beaucoup apprécié le cadre idyllique, la propreté de l'hôtel et des chambres, ainsi que le personnel amical et professionnel. Nous transmettrons vos remerciements à Ravi, Dominique, Sarvesh, Christian, Greg, Christophe, Rakesh, Oomesh et à tous les autres membres du personnel qui ont contribué à rendre votre séjour mémorable.

Nous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir. Si vous avez d'autres commentaires ou des questions supplémentaires, n'hésitez pas à nous le faire savoir. Merci encore et à bientôt !

SOLANA BEACH

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Carte de l'emplacement de l'établissement
Route Côtière, Belle Mare Et Palmar, Mauritius
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+230 402 7200
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