Banks and Insurance Dakar

BICIS (BNP-PARIBAS GROUP) is a bank and insurance company based in Dakar.

A leader in the Senegalese banking market, CBAO Senegal has a vast network of 87 branches throughout the country, as well as 3 branches in Burkina Faso, Niger and Benin. It offers a full range of banking services tailored to the needs of individuals, professionals, businesses and institutions. CBAO Senegal is also a major player in the country's market activities. In 2018, it pursued its development strategy by positioning itself as the benchmark bank for the Senegalese diaspora, focused on digital banking and a trusted partner for very small businesses (VSEs). To achieve this, CBAO has rethought its processes, distribution model and recruitment policy. A vast customer segmentation plan has been implemented to improve operational and commercial efficiency, as well as risk management.