Si on peut parler de l'emplacement c'est super mais le service n'est pas à la heuteur spécialement notre premiere nuit on a trouvé que la couverture de lit n'est pas propre aussi le papier de toilette n'est pas assez lorsque on a réclamé sur ce point de papier de toilette on nous a dit qu'on doit attendre seulement 5 minutes mais malheureusement on a attendu 2 heures dans notre chambre pour avoir le papier de toilette

We arrived in the small town of Chamonix, France on December 29th, excited to celebrate New Year's Eve and ring in 2024. We had booked a room at the Hotel Le Chamonix a few months in advance.

However, when we got to the hotel, we found the front door locked and the lobby completely dark. There was no sign or notice indicating the hotel had closed. We asked some locals if they knew anything, and found out that the Hotel Le Chamonix had abruptly shut down just a day before without informing any guests or customers.

This left us stranded late at night on New Year's Eve weekend without a place to stay in a very small town where everything was already booked up. It was incredibly frustrating and stressful to unexpectedly find our reservations worthless with nowhere to go and very limited options.

We eventually found another hotel on the outskirts of town at almost triple the rate we had initially booked (approximately $1000 a night). Not only was the price an issue, but also the hotels we found were only able to accommodate us for a partial stay. While we were ultimately able to have a place to stay for the night, the experience completely ruined our special holiday plans that we had eagerly anticipated for months. Being an international traveler we had everything pre-booked, so it was not possible for us to change our departure date from Chamonix and update our new arrival date at the next hotel without a penalty. No compensation or assistance was offered by the Hotel Le Chamonix either.

I would never recommend the Hotel Le Chamonix (if it were even still open) after such an unacceptable lack of consideration and communication with booked guests. It was unprofessional, inconsiderate, and a nightmare experience during what should have been a celebratory holiday. Other travelers should consider themselves warned about the lack of reliability or accountability this establishment showed us firsthand. Till this day we still have not received any apology or anything in regards to why it was closed.

Super hotel de centre ville tres agréable.
Un très bon accueil de la part de la jeune fille qui prepare le petit déjeuner.
Je recommande et je reviendrai.

I made a reservation on 28 Feb i want to make sure that you will be open

What day/date will you be reopening for bookings?

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Made reservations for after Christmas and we got in there to find out that it was closed! After charged us online for 3 nights!

OK for a few nights. But very loud, room cramped and could do with a good clean and modernising.

Pillows weren't very good.

Certainly wasn't the picture that I saw when booking the room.

Wouldn't book here again

Hotel konumu kasabanın merkezinde. Kaldigim odanin balkonundan manzara superdi. Oda iki kisinin yeterince buyuk. Odalar temizdi. Tek dez avantaji resepsiyon ve kahvalti yerinin otelin bir kac yuz metre uzakta olmasi. Personel cok cana yakın ve yardımsever. Bir gecelik icin fena degil. Tavsiye ederim.

Schönes altes Hotel mit viel Charme. Das Zimmer und das Bad ist sehr klein, aber picobello sauber. Für 2 Nächte völlig ausreichend. Wir haben uns sehr wohl gefühlt.

Apartamento muy bien amueblado, cómodo y con todos los electrodomésticos y a media hora andando al centro y en coche 10min

Hotel stary i lata swietnosci ma za sobą. Wcale nie tani. Na szczescie lóżka są wygodne. Najlepsza jest lokalizacja, choć w nocy krzyki i halas. Okna są dzwiękoszczelne, ale w tak malym pokoju w gorącą noc trudno spać przy zamkniętym oknie. Brak informacji na stronie hotelu, że recepcja jest w innym obiekcie. Plusem była możliwość zostawienia bagażu przed zakwaterowaniem

I have stayed for a night during my summer vacation in this hotel, and I have never been this greatful for the customer service they provided. I accidentally left my tablet PC in the room and they offered shipping all the way to my home, South Korea(of course, i payed for the shipping price, but I think very highly of their attitude toward their customer - the house keeping service who kept the item, reminding it to the reservation team, and the reservation team responding to my email and found a way to solve my problem.)
Their room is cozy and warm, neat and clean and just enough for two people to enjoy the wonderful surroundings of Chamonix, in a very reasonable price.
Thank you again for your generosity, and hope to stay here some day again soon. Thank you again for your service, it saved every memory of my summer vacation to France.

Hôtel simple jouissant d'une vue exceptionnelle. Il faut se rendre dans un autre hôtel à proximité pour la réception et le petit-déjeuner. Ce ne serait pas un problème si le prix était en conséquence (165€ la nuit, c'est cher même pour Chamonix).Literie correcte mais salle de bain minuscule.

分配房間沒有考慮無電梯，長者如何提行李上5樓。

Wspaniałe widoki, pokój bardzo przytulny????

Disadvantages are; no lift, reception and breakfast is at another building, loud music from the restaurant below ..
Breakfast service is good..

5am views of the Alps, lit by the rising sun are unforgettable.

Klimatyczny hotelik położony w centrum Chamonix z pięknym widokiem na góry. Minusem jest lokalizacja śniadań w budynku około 50m dalej. W pokoju drzwi bardzo ciężko się zamykały oraz nie działała suszarka do włosów. Polecam na krótki czas.

Nice view of the mountains but rooms are dated and no elevator. Have to carry your suitcase up 4 floors. Otherwise, clean, quiet and comfortable.

Esta bueno si lo que deseas solo es venir al hotel a dormir, el desayuno esta muy completo, el personal es muy amable y las habitaciones muy limpias.

très bel accueil chambre ancienne mais très confortable

le cadre est magnifique et le sejour a ete de qualite dans cet hotel de charme ! a refaire ! la nourriture est bonne , les chambres biens