HÔTEL LE CHAMONIX * *
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Its beautiful white facade overlooks the historic heart of the city, in the immediate vicinity of the tourist office and never far from the slopes of Le Brévent. An ideal situation when travelling without a car! The establishment seems to be part of Chamonix's long history. Despite its lack of lift for the upper floors, Hotel Le Chamonix is pleasant and most of the rooms open onto the Mont-Blanc massif; the others onto the Aiguilles Rouges massif. Warmly panelled, they offer good comfort and are well held. Families will appreciate the quadruple rooms to stay in the centre at a reasonable price. We like to meet for breakfast in a room where a wood fire crackles. Nearby, a wide choice of restaurants and outings. Also worth a visit, the town's shuttle bus (free for residents) to the other ski areas is only 50 metres away.
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Members' reviews on HÔTEL LE CHAMONIX
However, when we got to the hotel, we found the front door locked and the lobby completely dark. There was no sign or notice indicating the hotel had closed. We asked some locals if they knew anything, and found out that the Hotel Le Chamonix had abruptly shut down just a day before without informing any guests or customers.
This left us stranded late at night on New Year's Eve weekend without a place to stay in a very small town where everything was already booked up. It was incredibly frustrating and stressful to unexpectedly find our reservations worthless with nowhere to go and very limited options.
We eventually found another hotel on the outskirts of town at almost triple the rate we had initially booked (approximately $1000 a night). Not only was the price an issue, but also the hotels we found were only able to accommodate us for a partial stay. While we were ultimately able to have a place to stay for the night, the experience completely ruined our special holiday plans that we had eagerly anticipated for months. Being an international traveler we had everything pre-booked, so it was not possible for us to change our departure date from Chamonix and update our new arrival date at the next hotel without a penalty. No compensation or assistance was offered by the Hotel Le Chamonix either.
I would never recommend the Hotel Le Chamonix (if it were even still open) after such an unacceptable lack of consideration and communication with booked guests. It was unprofessional, inconsiderate, and a nightmare experience during what should have been a celebratory holiday. Other travelers should consider themselves warned about the lack of reliability or accountability this establishment showed us firsthand. Till this day we still have not received any apology or anything in regards to why it was closed.
Un très bon accueil de la part de la jeune fille qui prepare le petit déjeuner.
Je recommande et je reviendrai.