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MERCURE MARSEILLE CENTRE VIEUX-PORT * * * *

Hotel €€€
4/5
46 review

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1, rue Neuve Saint-Martin, 13001Marseille, France Show on map
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2025
Recommended
2025

4-star hotel in the Old Port offering comfort and quality in the heart of Marseille.

Just a stone's throw away from the Old Port, the 4-star Mercure Marseille Centre Vieux-Port hotel enjoys an exceptional location for both business and leisure travellers. Also noteworthy is the proximity to the department stores for shopping enthusiasts. A resolutely elegant setting, a magnificent bar with cosy armchairs and benches, a giant screen and daily newspapers, everything is there! A beautiful establishment, offering comfort and quality in the heart of Marseille.

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Members' reviews on MERCURE MARSEILLE CENTRE VIEUX-PORT

4/5
46 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in july 2025
Très mauvaise expérience au service client.
Impossible d’obtenir ma facture par téléphone malgré l’urgence. On me demande d’envoyer un mail sans aucune considération, et on me raccroche au nez quand je demande à parler à un responsable. Inadmissible pour un hôtel de ce standing. Cliente régulière, je suis choquée par ce manque total de professionnalisme.
Visited in july 2025
personnel vraiment au top, très bon emplacement et très très bonne direction ! merci
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Visited in july 2025
personnel vraiment au top, très bon emplacement et très très bonne direction.merci je recommande
Visited in july 2025
The hotel reception was quick, impersonal and offered zero “tourist” tips, things to do etc. I even had to ask if I could take a map of the city with things to do and see from the counter as it wasn’t offered. The room is a standard, small European room. It was cool and the bed was comfortable. The bathroom was very usable and clean. Black out curtains provided complete darkness, but even on the eighth floor, emergency vehicle sirens were heard all night long.
The lobby bar and lounge area was spacious and comfortable with many seating areas.
Included breakfast was the largest, most complete breakfast spread of the hotels were have been in. Delicious and fresh and beautifully presented. The machine brewed coffee however, left us flat.
The hotel is located close to the old port and only 14 minutes walk down hill from the train station, however the walk to the hotel from the train was so sketchy and uncomfortable that we decided to uber back to avoid the filthy streets, the uncountable homeless people laying on filthy mattress pads in every corner and the feeling of being sized up. The hotel is surrounded by the beauty of the architecture of the buildings that have been buried by the filth and depravity of addiction and homelessness.
Visited in july 2025
Comme les autres fois, très bon accueil, chambre confortable, parking sécurisé, personnel très compétent et aimable, petit déjeuner à la hauteur du prix.

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