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PREMIERE CLASSE DUNKERQUE EST – ARMBOUTS CAPPEL

Hotel €€
2.3/5
30 review

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Carte de l'emplacement de l'établissement
ZAC du Lac, (Sortie Armbouts Cappel), 59380Armbouts-Cappel, France
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08.92.70.72.47
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2024
Recommended
2024

Green address offering air-conditioned rooms with unbeatable value for money

In a green and relaxing, this Premiere Classe hotel offers 71 air-conditioned rooms at low prices, equipped with private bathroom with shower and toilet, TV with integrated alarm clock and free Wi-Fi. An unbeatable value for money for an unpretentious hotel that will delight small budgets.


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Members' reviews on PREMIERE CLASSE DUNKERQUE EST – ARMBOUTS CAPPEL

2.3/5
30 reviews
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Value for money
Location
Cleanliness
Setting / ambience
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Visited in october 2023
Had to think about this. In fairness you get what you pay for really but for us, it was based on cost as we were only staying overnight. The hotel although basic offered us, secure car parking, Internet, electricity, shower and loo, television, heating, location and a nice manager on site so really, I think we had real value for money. Reading other reviews from other guests then I would suggest dig deeper in your pockets and pay for what you want rather than moan about stuff. The cleanliness of our room was OK but then for the cost, it would be hard to focus on a full deep clean after every guest, the room was adequate. The problem here would lie with the corporate facilities manager at Head Office as they should be more aware of comments and if they do, carry out a monthly deep clean to include, dirty floor edges, lime scale etc. Please, if looking to book here, please bear in mind the cost as this reflects what to expect, if you are precious or fussy then this is probably not for you but if you are OK and value the fact that it's cheap then certainly worth a night to try. The on site manager was really good and helpful and never far away to help or answer questions. We bought our own kettle as well for hot drinks, the plug is in the room.
Visited in october 2023
Never felt so uncomfortable in my life, the door didn’t lock properly, screws missing out of the window and doors, not very clean at all. People loitering around the car park all night. Doesn’t make you feel comfortable.
The best part was checking out and knowing I haven’t got to return.
PREMIERE CLASSE DUNKERQUE EST – ARMBOUTS CAPPEL
PREMIERE CLASSE DUNKERQUE EST – ARMBOUTS CAPPEL Manager
10/04/2023 at 22:40
Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Visited in september 2023
Si vous aimez les nuisibles, ça vaut le détour vous serez servi. Personnel très sympa, la direction : c'est pas possible de louer des chambres dans de tels conditions, les rats aux fenêtres, au secours ????
PREMIERE CLASSE DUNKERQUE EST – ARMBOUTS CAPPEL
PREMIERE CLASSE DUNKERQUE EST – ARMBOUTS CAPPEL Manager
10/03/2023 at 05:40
Madame, Monsieur,

Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.

Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
Visited in september 2023
Personal draguț.
Și foarte curat .
Recomand
Visited in september 2023
Amis des beaux séjours AU REVOIR !
Avec un état général plus que vétuste
Et des extérieur sale je vous déconseille fortement cet hôtel , le seul point agréable étant les équipes y travaillant qui ont su être d'une grande sympathie .
Si j'ai mis 1 étoile c'est que le zéro n'est pas possible mais sachez bien que vous louez une chambre déjà occupé par un grand nombre d'insectes .
PREMIERE CLASSE DUNKERQUE EST – ARMBOUTS CAPPEL
PREMIERE CLASSE DUNKERQUE EST – ARMBOUTS CAPPEL Manager
10/03/2023 at 05:40
Madame, Monsieur,

Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.

Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

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