RITZ-CARLTON ABAMA * * * *
Go there and contact
Hotel offering a range of luxury rooms and suites with a large terrace and beautiful views of the Atlantic
You can't miss it when you walk along the west coast of Tenerife. It suddenly emerges with an aesthetic that oscillates between Bofill's achievements in the Calpe region or a somewhat inspired Disneyland. Perfectly far from everything, this resort aims to achieve a communion between architecture and nature in the surrounding area. In the heart of the resort, La Ciudadela offers a wide range of luxury rooms and suites, each with a large terrace to enjoy the superb views of the Atlantic Ocean. And on the residential side, the complex also houses rooms and suites spread over the botanical gardens that extend to the ocean. And for those who wish to isolate themselves even more, the tagor villas, offer them a small paradise even more hidden. The gastronomic offer is at the height of the place with Martin Berasategui's MB, 3 Michelin stars and a total of ten restaurants and three bars. For leisure, there are seven air-conditioned swimming pools and a private blond sand beach, not to mention a 2,500 m² spa, an 18-hole golf course designed by Dave Thomas, seven tennis courts and four paddel courts. It is of course the ultimate in the island, which also hosts a large number of events of all kinds.
2. I let housekeeping know of a huge ant problem in the room, every time it was apparently sorted, they keep coming back. A insect and hygiene issue. I arranged a birthday cake for my mum in the room. We covered it up to eat later that day and it was absolutely infested
With ants.
3. The gentleman in the room next door sat on his balcony speaking incredibly loud, even when we shut the door we could hear him, we politely asked him to be quiet but he has ignored us numerous times to the point when my mum was poorly and needed rest and he was keeping her awake.
The hotel would not ask him to be quiet before 10pm. This happened frequently during our stay.
4. There were hundreds of flies on the food at the Mirador and these were just left with the food uncovered. Another serious hygiene and insect issue. You can see other trip advisor ratings on this.
5. We asked for various items such as towel, a teaspoon to come to the room over the duration and each time it’s took at least an hour.
6. My mum had been sick and suffered diarrhoea for 9 hours. Along with severe abdominal pains. The hotel only became understanding when he realised this may have been the Norovirus because I then had the same horrendous sickness and diarrhoea 24 hours later. We are still both suffering with this now on our flight home and are unable to eat.
7. The hotel was on the side of a cliff, when we asked to call a golf buggy for my dad who is 75, yet again either it didn’t come or they took over an hour. He also has issues with Parkinson’s and when he asked for a coffee the staff said ‘you can make it yourself’. Someone who had shaking hands struggles with motor tasks.
8. It was that windy, no umbrellas were allowed up by the pool. Therefore my dad had to spend the day in the room since there was no shelter from the sun.
9. My mum found two silverfish in the toilet when I was being sick. Another level of uncleanliness.
Damentoiletten am Strand: kaputt. Kein Türgriff, Toilettenspülung aus der Wand gerissen, kein Haken um seine Tasche aufzuhängen. Toilette wird tagsüber nicht gesäubert, um 17 Uhr nur noch ekelig. Der Boden dreckig und überall lag Klopapier.
Hinter der Dusche am Strand ein Haufen kaputter Liegen, die einen begrüßen.
Kann man ja alles aushalten - aber bei einem Ritz Carlton erwartet man es anders.
I want to shout out to the amazing breakfast staff. I had an early tour so I showed up at 7:30 the breakfast start time. They knew I was in a hurry and was proactively asking for what I needed without me suggesting it! This level of service that anticipates guest needs is truly reflective of ritz Carlton standards.
The villa lounge is beautiful and its villa guests only. It sees the infinity pool overlooking the volcanic shoreline of Atlantic Ocean.
The gym is fabulous! Modern and full equipment.
Did I mention the pink architecture is picturesque everywhere? Just so beautiful. This is truly a resort experience.