HILTON GARDEN INN SHREVEPORT * * *
Hotel
•
€€
2024
Recommended
•
2024
The Hilton Garden Inn Shreveport is a contemporary hotel located in Shreveport, Louisiana. It is ideally located just a 5-minute drive from the intersection of Interstate 220 and Interstate 20, and 8 minutes from Shreveport Regional Airport. This 3-star hotel offers traditionally decorated rooms and suites equipped with custom beds, flat-screen TVs, microwaves, mini-fridges and free Wi-Fi access. A cooked-to-order breakfast is available at an additional cost. Parking is free, and the hotel is accessible to disabled guests. Pets are also welcome.
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Members' reviews on HILTON GARDEN INN SHREVEPORT
2.7/5
21 reviews
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I’ve been in this one twice in the past couple of months because I keep forgetting how bad it is.
The place is being renovated but I cannot understate how bad it is. I’m frankly surprised that Hilton is letting it stay open.
The lobby is closed which means the dining area doesn’t exist. The pool is closed. The laundry is closed. The gym is open but for real, look at the pictures. The internet has not worked either time I have been there (and it’s not me).
Rooms are pretty rough.
Maybe they should rebrand it a Hilton Curio with a “Money Pit” movie theme.
Worst Hilton property I’ve ever seen.
As a diamond member of Hilton, I usually have high expectations and pleasant experiences, but my recent stay at this Hilton Garden Inn was appalling and a complete letdown.
From the moment I stepped into the lobby, I was greeted by a musty, moldy smell that seemed to permeate every corner of the hotel. The condition of the facilities was shockingly poor, with visible signs of neglect and disrepair. In my room, the situation was no better. The walls and furnishings appeared old and worn out, with some areas torn up, making me question the overall maintenance of the hotel.
The most distressing part was the unbearable smell of mold in my room, which made it almost impossible to breathe comfortably. I’ve had better nights sleeping in my car than trying to rest in such an unhealthy environment.
I am deeply disappointed with this experience. It was far below the standard expected from a Hilton establishment, especially for a loyal diamond member. I hope my feedback serves as a wake-up call for the management to take immediate action and rectify these unacceptable conditions.
Rating: 1/5 (Only because zero isn’t an option)