SLS LOS ANGELES
Hotel
•
€€€
2024
Recommended
•
2024
Located at the boundary of Beverly Hills. This hotel has an abundance of exuberance, and has an emphasis on the design (signed by French Philippe Starck) and also on its extras. The Bazaar Restaurant is one of the best in the city. The gym offers a boot camp (intensive session) on the weekend and it is also possible to take advantage of a personal coach. Of the 297 rooms, few have an exceptional view, you have to stay at the top of this seven-storey hotel to see the Hollywood hills. On the other hand, delicate details like a pillow menu ensure a relaxing rest.
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Members' reviews on SLS LOS ANGELES
4.1/5
19 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in march 2024
Jenny at the front desk stands out as one of the most attentive, warm, and professional staff members I've encountered in a hotel. Despite a misunderstanding about my room reservation—which was entirely my mistake—she went above and beyond to ensure my stay at the SLS surpassed my expectations.
The bar downstairs, Wasp in a Wig, provided an exceptional experience and was the perfect spot to end the evening during my business trip. Andy, our server, was incredible—both professional and friendly.
The staff, particularly Jenny, truly makes you feel like you're enjoying a genuine 5-star experience. I will definitely return.
The bar downstairs, Wasp in a Wig, provided an exceptional experience and was the perfect spot to end the evening during my business trip. Andy, our server, was incredible—both professional and friendly.
The staff, particularly Jenny, truly makes you feel like you're enjoying a genuine 5-star experience. I will definitely return.
Visited in march 2024
Was recently here for a celebrity event and my team did not receive the best service. Some members of the staff were helpful other members were a bit lacking. This was not the level of service we expected from an SLS hotel.
Visited in march 2024
Maybe the nicest hotel room I have ever had other than in Tahiti.
Visited in february 2024
I am a Marriott Bonvoy member and was a tad nervous because of previous reviews I'd read about the service at the hotel. My experience however was NOTHING but positive.
I was there with my family (including 2 children) for an event nearby and I felt welcome and catered to the entire stay. From the moment we pulled up to the valet to the instant we walked inside. The staff was friendly and courteous. It was clear they were there to be of service in what ever capacity they could.
The hotel aesthetics were beautiful and chic. I loved everything about the design and the cleanliness. We even ate in the restaurant one evening and that was absolutely delightful. Wonderful service and great food.
My only regret was not getting downstairs to the Alice in Wonderland themed speakeasy. But I was so busy I didn't have time. The location was brilliant for our needs. Right by the Beverly Hills Center and the theatre where our film premiere was taking place. Trader Joe's and Target were in walking distance. But the icing on the cake was the complimentary limo/shuttle service to nearby destinations. Sure it was first come, first serve but we utilized this several times during our stay and once again the driver went above and beyond for us.
This may have been my first time staying at the SLS Hotel, but this will not be my last time. And I will be sure to tell everyone I know who's planning a trip to LA to (ignore the bad reviews) and stay here too!
I was there with my family (including 2 children) for an event nearby and I felt welcome and catered to the entire stay. From the moment we pulled up to the valet to the instant we walked inside. The staff was friendly and courteous. It was clear they were there to be of service in what ever capacity they could.
The hotel aesthetics were beautiful and chic. I loved everything about the design and the cleanliness. We even ate in the restaurant one evening and that was absolutely delightful. Wonderful service and great food.
My only regret was not getting downstairs to the Alice in Wonderland themed speakeasy. But I was so busy I didn't have time. The location was brilliant for our needs. Right by the Beverly Hills Center and the theatre where our film premiere was taking place. Trader Joe's and Target were in walking distance. But the icing on the cake was the complimentary limo/shuttle service to nearby destinations. Sure it was first come, first serve but we utilized this several times during our stay and once again the driver went above and beyond for us.
This may have been my first time staying at the SLS Hotel, but this will not be my last time. And I will be sure to tell everyone I know who's planning a trip to LA to (ignore the bad reviews) and stay here too!
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Pros: staffs are great, amazing service.
Cons: cheap, nonfunctional hardware everywhere. Bathroom ceiling was leaking water as shower went on, not to mention their weird shower space layout where you can't use the hand held shower head unless you hold it with one hand the entire shower. Unsafe to climb in and out of tub for seniors or children.