ARTHOTEL CITY
Hotel
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€€
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+49 911 2747554
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2024
Recommended
•
2024
Small, friendly hotel in a former 1895-year-old ruban factory. Standard equivalent to three stars.
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Members' reviews on ARTHOTEL CITY
3/5
24 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in november 2023
War gut zum übernachten
Visited in september 2023
Sehr schönes Hotel, die Lage zur Stadtmitte perfekt, leckeres Frühstück und toller Parkplatz im Parkhaus!
Visited in august 2023
Sehr schönes Hotel.
Visited in july 2023
Cheap hotel. Rooms are clean. But make sure you get what you asked for. After 6 there’s nobody there and nobody can (or wants to?) help you. Parking is hard to find.
Visited in july 2023
Probably the worst hotel experience ever. As i worked in the industry for many years I usually have a lot of understanding for hotels, their workers, faults etc, but unfortunately I couldn't justify this one. Firstly, dodgy area. Secondly there is NO PARKING which was one of the main reasons for us to book a place. We were advised they offer parking however that it was fully booked. I might add that nowhere on Booking.com I could see a note saying parking needs to be booked or that places are limited. Staff was extremely rude and unhelpful. As it was the middle of the night, we decided to sleep over anyway, but it was a sleepless night. Corridor smelled of mice, squeegy chairs on the way to the room that didn't look the safest, beds extremely uncomfortable (literally couldn't sleep on it after driving all day). No soundproofing. I could hear everything. Bathroom fan extremely noisy and wouldn't turn off for ages. The only good thing was that water pressure was great. On my way to the car in the morning, receptionist stopped me while I was carrying loads of bags and a toddler saying she needs to know a room number. I didn't know it first so I told her I would come back (obviously after I unload). When I did she spoke on the phone, put a phone down just to hear my saying my room number and then carried on with a phone conversation. Without an apology, acknowledgment of the room number, anything...only after I started walking away, she was shouting after me but at that point I had no patience left at all. This is very unprofessional, rude and literally ridiculous for a hotel of that price.
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