PESTANA TRÓPICO * * * *
Hotel
•
€€€
2024
Recommended
•
2024
Hotel with all comforts in a family setting with a tropical atmosphere, with a seawater pool, IIheu bar and restaurant
A family setting and a tropical atmosphere for this comfortable hotel which offers quality services. From the outside, it looks like a big block of stone with its high walls and small windows. Inside, in a warm decor, no less than 51 rooms are available, including 7 suites. The decoration is neat, all in wood with warm terracotta colors. The establishment also has an invigorating seawater pool, the Ilheu bar and a restaurant serving local and Portuguese fusion cuisine. Promotions on the group's website.
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Members' reviews on PESTANA TRÓPICO
4.6/5
53 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in november 2023
Um excelente hotel. Parabéns Pestana Trópico.
PESTANA TRÓPICO
Manager
11/11/2023 at 14:41
Caro Sr Francisco António Tavares Gomes,
Em nome de toda a equipa do Pestana Trópico, gostaríamos de agradecer-lhe pelo seu feedback positivo. A sua opinião é essencial para podermos continuar a melhorar o nosso serviço e antever as necessidades dos nossos Hóspedes.
Foi um verdadeiro prazer tê-lo como Hóspede e esperamos voltar a recebê-lo em breve no Pestana Trópico.
Cordialmente,
Becky e equipa
Em nome de toda a equipa do Pestana Trópico, gostaríamos de agradecer-lhe pelo seu feedback positivo. A sua opinião é essencial para podermos continuar a melhorar o nosso serviço e antever as necessidades dos nossos Hóspedes.
Foi um verdadeiro prazer tê-lo como Hóspede e esperamos voltar a recebê-lo em breve no Pestana Trópico.
Cordialmente,
Becky e equipa
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Visited in november 2023
I had a wonderful stay at the hotel. It is very close to the city centre. The staff is great and helped us a lot, both with sorting out a car rental situation an helping us to find another place where we could rent a car and by letting us have a late shower before catching our flight, even though late check-outs were no longer possible due to full booking. The salt water pool is both good and the area around the pool is nice to look at.
The only downsides were the fact that water ran out of the shower and that the breakfast buffet didn't have any variation over the different days we spent there.
The only downsides were the fact that water ran out of the shower and that the breakfast buffet didn't have any variation over the different days we spent there.
PESTANA TRÓPICO
Manager
11/05/2023 at 16:57
Dear Mr Xander
On behalf of the entire team at Pestana Trópico, we would like to thank you for your kind feedback.
It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.
We look forward to hosting you again soon at our hotel!
Warm regards,
Becky and team
On behalf of the entire team at Pestana Trópico, we would like to thank you for your kind feedback.
It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.
We look forward to hosting you again soon at our hotel!
Warm regards,
Becky and team
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Visited in november 2023
Este hotel tem o pior serviço de todos os hotéis em que já estive hospedada. Cobram dinheiro de produtos que não foram consumidos, trazem à mesa bebidas trocadas, sobremesas incompletas, etc.
A maioria dos funcionários que trabalha no restaurante do hotel não é muito simpático. A funcionária mais simpática e prestável do hotel é a menina Becky.
A maioria dos funcionários que trabalha no restaurante do hotel não é muito simpático. A funcionária mais simpática e prestável do hotel é a menina Becky.
Visited in october 2023
Hotel propre, bien placé, personnel accueillant et disponible.
PESTANA TRÓPICO
Manager
10/31/2023 at 14:31
Chère Madame Sarah
Merci pour votre retour concernant votre séjour à Pestana Trópico. Nous sommes heureux d’apprendre que vous avez apprécié votre expérience et le service dévoué, attentif et professionnel de notre équipe. Vos commentaires nous ont rendus fiers et nous motivent afin d’améliorer continuellement notre service et tendre vers l’excellence.
Nous souhaitons vous remercier d’avoir séjourné à Pestana Trópico, et nous sommes impatients de vous accueillir de nouveau.
Cordialement,
Becky and team
Merci pour votre retour concernant votre séjour à Pestana Trópico. Nous sommes heureux d’apprendre que vous avez apprécié votre expérience et le service dévoué, attentif et professionnel de notre équipe. Vos commentaires nous ont rendus fiers et nous motivent afin d’améliorer continuellement notre service et tendre vers l’excellence.
Nous souhaitons vous remercier d’avoir séjourné à Pestana Trópico, et nous sommes impatients de vous accueillir de nouveau.
Cordialement,
Becky and team
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On behalf of the entire team at Pestana Trópico, we would like to thank you for your kind feedback.
It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.
We look forward to hosting you again soon at our hotel!
Warm regards,
Becky e equipa