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HOTEL RIU KARAMBOA RESORT * * * * *

Hotel €€€
4.4/5
64 review

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Lote HO-1, Urb. Morrinho De Baguincho, Sal Rei, Cape Verde
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+238 251 9100
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2024
Recommended
2024

This hotel structure, 5 minutes from the airport, has a slightly Hollywood-like architecture with its large swimming pools

This large hotel structure located 5 minutes from the airport, in the first line of the beach of Praia de Salines, is the ideal place to spend a family stay where everyone can go about their business. The complex has a slightly Hollywood-like architecture with its large swimming pools. All inclusive formula where are planned: varied meals, sports activities, sauna, spa and the traditional animations in the evening. The staff is very available and attentive to your needs.


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Members' reviews on HOTEL RIU KARAMBOA RESORT

4.4/5
64 reviews
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Value for money
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Visited in october 2023
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Visited in october 2023
This hotel is on the beach, a red flag beach. In the ten days we were there, only one day was the flag on yellow. This fact is not mentioned anywhere in brochures or online.
The hotel was enormous and far too large for my personal liking. It was very clean, in fact, immaculate.
HOTEL RIU KARAMBOA RESORT
HOTEL RIU KARAMBOA RESORT Manager
10/30/2023 at 12:44
Dear Denise Wright,

Thank you for sharing your experience with us!

It's truly saddening to hear you weren't completely satisfied with your recent experience, as our goal has always been to exceed our guest's expectations as we deliver quality service to make your stay memorable.

We would like to point out that our customer’s safety comes first. When you see a red flag on the beach it is too dangerous for our guests to go into the water or use any water sports. However, please note, winds and tidal flows are beyond human control and a completely natural occurrence.

We hope you allow us the chance to host you again soon for a more positive experience.

Have a great day,

Hotel Riu Karamboa
Online Reputation Manager
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Visited in october 2023
Hotel ist maximum OK, jedoch nur 3 von 5 Sterne… Wer 5 Sterne Urlaub sucht ist hier falsch! Service, insbesondere der Zimmerservice ist so schlecht, wir hatten mehrmals kein Wasser im Zimmer (sie sagen unbedingt nur mit dem zur Verfügung gestellten Wasser Zähne putzen, bringen aber kein neues ????), keine Tücher zum Duschen (wirklich kein einziges…, nicht mal ein kleines), Bier wurde während unserem Aufenthalt nur einmal aufgefüllt in der Mini Bar… Wir sind wirklich enttäuscht! Die Bettanzüge riechen modrig und verfault, nach altem Opa, auch die neuen…

Reine Massenabfertigung. Entsprechend auch das Publikum… Abendessen nur mit langen Hosen, von 100 Personen hat wenn überhaupt eine Person Lange Hosen an… Hauptsache am Nachmittag wird penibel darauf geachtet, dass niemand nur in Badehosen ins Restaurant geht… wir fanden das relativ lächerlich… Würden lieber am Abend den Leuten etwas Anstand beibringen!

Essen im grossen und ganzen auch eher mittelmässig, ab und zu findet man etwas gutes zwischen den ganzen Massen an „Fressen“ die bereitstehen. Aber es hat sicher für die etwas besser gebauten genügend Zucker zum reinhauen.

Preis / Leistung stimmt nicht, ausser vielleicht für so Standard 5-Sterne Urlauber die nichts anderes kennen…
HOTEL RIU KARAMBOA RESORT
HOTEL RIU KARAMBOA RESORT Manager
10/30/2023 at 14:22
Sehr geehrter Sepp i,

vielen Dank, dass Sie unser Gast waren und für Ihr wertvolles Feedback auf Google zu veröffentlichen.

Bitte akzeptieren Sie unsere Entschuldigung für Ihre Erfahrung in unserem Hotel. Unser Ziel ist es, jedem Gast einen außergewöhnlichen Aufenthalt zu bieten und es tut uns leid, dass dies nicht Ihre Erfahrung war.

Nochmals vielen Dank für Ihr ehrliches Feedback. Wir werden dieses an die richtigen Stellen im Hause weiterleiten.

Wir hoffen, dass Sie uns eine weitere Gelegenheit geben werden, Ihnen die Gastfreundschaft zu bieten, die Sie verdienen. Nochmals vielen Dank für Ihr Feedback.

Mit freundlichen Grüßen,

Hotel Riu Karamboa
Online Reputation Manager
See the translation
Visited in october 2023
M e r a v i g l i a
HOTEL RIU KARAMBOA RESORT
HOTEL RIU KARAMBOA RESORT Manager
10/31/2023 at 09:46
Dear martina segatori,



Thank you very much for your comment,

It is very important to us that our guests leave satisfied and looking forward to visit us again.

We hope that you will choose us again and that we will be able to offer you an unforgettable experience with us.


Yours faithfully,
Hotel Riu Karamboa
Online Reputation Manager
See the translation
Visited in october 2023
It was like paradise. Pool bar staff were great nothing to much trouble
HOTEL RIU KARAMBOA RESORT
HOTEL RIU KARAMBOA RESORT Manager
10/26/2023 at 10:58
Dear EILEEN TAYLOR,


Thank you for a great five star review!

We are pleased to hear that your experience was satisfactory.

And, we are glad that we lived up to your expectations where you rate us.

We hope you will visit us again soon.

Yours faithfully,
Hotel Riu Karamboa
Online Reputation Manager
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