HOTEL RIU TOUAREG * * * * *
Hotel
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€€€
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+238 251 2340
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2024
Recommended
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2024
Luxury hotel with spacious rooms overlooking a heavenly beach, some with balcony and terrace
Immense, and posed on the desert like a sand castle, this luxury hotel invites to absolute idleness. With an all inclusive service, you can let yourself be carried away by the current. A pleasant and available staff will certainly enhance your stay. Spacious and clean rooms, with a view on a paradisiacal beach, some with balcony and terrace, several swimming pools, whirlpools, a gym, a children's club, thematic restaurants, leisure activities for all ages: here is what awaits the resort lovers.
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Members' reviews on HOTEL RIU TOUAREG
4.4/5
109 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in november 2023
Great staff, friendly service, clean what more do you want, total relaxation
HOTEL RIU TOUAREG
Manager
11/27/2023 at 16:46
Dear Alistair Robinson,
Thank you so much for taking the time to review your stay and for the rating!
It was our pleasure taking care of you!
We are looking forward to having another chance to welcoming you back in the near future.
Have a great day,
Hotel Riu Touareg
Online Reputation Manager
Thank you so much for taking the time to review your stay and for the rating!
It was our pleasure taking care of you!
We are looking forward to having another chance to welcoming you back in the near future.
Have a great day,
Hotel Riu Touareg
Online Reputation Manager
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Visited in november 2023
The pool area for sunbathing is not big enough for the number of guests there are.no areas to have a drink away from the noise in an evening the entertainment is average at best. the food was plenty the specialist Asian restaurant was a disappointing visit as after I had eaten my starter there was no other food left it was a 1 and half booking and most food gone within the first half hour and people gone. ????
HOTEL RIU TOUAREG
Manager
11/27/2023 at 11:13
Dear Katherine Turnock,
Thank you very much for choosing us and for sharing your review about your last stay.
It's saddening to hear you weren't completely satisfied with your recent experience, as providing the highest level of hospitality is our number one priority therefore we sincerely apologize for falling short of meeting your expectations.
We hope to have another opportunity to welcome you back for an enhanced experience.
With our best hopes we remain,
Hotel Riu Touareg
Online Reputation Manager
Thank you very much for choosing us and for sharing your review about your last stay.
It's saddening to hear you weren't completely satisfied with your recent experience, as providing the highest level of hospitality is our number one priority therefore we sincerely apologize for falling short of meeting your expectations.
We hope to have another opportunity to welcome you back for an enhanced experience.
With our best hopes we remain,
Hotel Riu Touareg
Online Reputation Manager
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Visited in november 2023
Kamer was gedateerd en kon wel een update gebruiken. Schoonmaak was wisselvallig en ontbeerde aan details,
zoals (uberhaupt) verstrekken van schone handdoeken. Het eten is standaard en vrijwel dagelijks hetzelfde. Net als de entertainment, pas vanaf 21:00 is er iets van afwisseling zichtbaar. Toezicht op gasten is er niet, bijvoorbeeld op 'vapen' aan tafel of zonder shirt bij het eten aanschuiven. Of ergerlijker nog bedjes aan het zwembad bezet houden, terwijl je er niet bent. Alles bij elkaar zeker geen 5 sterren ervaring, maar het zonnige weer maakt in deze tijd een hoop goed.
zoals (uberhaupt) verstrekken van schone handdoeken. Het eten is standaard en vrijwel dagelijks hetzelfde. Net als de entertainment, pas vanaf 21:00 is er iets van afwisseling zichtbaar. Toezicht op gasten is er niet, bijvoorbeeld op 'vapen' aan tafel of zonder shirt bij het eten aanschuiven. Of ergerlijker nog bedjes aan het zwembad bezet houden, terwijl je er niet bent. Alles bij elkaar zeker geen 5 sterren ervaring, maar het zonnige weer maakt in deze tijd een hoop goed.
Visited in november 2023
Don't stay here unless what to be in a mix between butlins and benidorm.
Food awful. Do not stay if you have any food intolerance or allergy or vegetarian or vegan as its almost impossible to eat a meal.
In 1 week I think I've had 1 ok meal. I've lost weight on an all inclusive it's that bad.
Entertainment awful. 1 OK show rest woke nonsense and a lecture on us destroying the planet... awful.
Only good thing, the Spa and you pay extra for treatments so not not including that in hotel review.
Trip we went on was awful so cancelled the rest.
4 out of 3 days cloudy and there's absolutely nothing to do if cant sunbathe.
Would not consider returning, absolutely not worth the money.
Food awful. Do not stay if you have any food intolerance or allergy or vegetarian or vegan as its almost impossible to eat a meal.
In 1 week I think I've had 1 ok meal. I've lost weight on an all inclusive it's that bad.
Entertainment awful. 1 OK show rest woke nonsense and a lecture on us destroying the planet... awful.
Only good thing, the Spa and you pay extra for treatments so not not including that in hotel review.
Trip we went on was awful so cancelled the rest.
4 out of 3 days cloudy and there's absolutely nothing to do if cant sunbathe.
Would not consider returning, absolutely not worth the money.
HOTEL RIU TOUAREG
Manager
11/23/2023 at 11:32
Dear Julia Hubbard,
Thank you for your review. We really appreciate that you took the time to evaluate your stay.
Since we make every effort to meet our guests’ expectations and to provide a wonderful experience, we are disappointed to read that you may have experienced some challenges with us.
Your comments will be forwarded to the relevant team to be taken into account for future improvement as we really hope you will give us another opportunity to welcome you back in the near future.
Warm regards,
Hotel Riu Touareg
Online Reputation Manager
Thank you for your review. We really appreciate that you took the time to evaluate your stay.
Since we make every effort to meet our guests’ expectations and to provide a wonderful experience, we are disappointed to read that you may have experienced some challenges with us.
Your comments will be forwarded to the relevant team to be taken into account for future improvement as we really hope you will give us another opportunity to welcome you back in the near future.
Warm regards,
Hotel Riu Touareg
Online Reputation Manager
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Thank you for taking the time out to leave a great review!
We are glad to hear our service exceeded your expectations and you had an excellent time at our hotel.
We look forward to seeing you back again soon.
With our best wishes we remain,
Hotel Riu Touareg
Online Reputation Manager