Avis HOTEL KLAUSTUR : découvrez les avis internautes sur ce lieu

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Members' reviews on HOTEL KLAUSTUR

4.4/5

39 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

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Lorenzo S.

Visited in june 2023

Dirty bathroom, basic rooms, Icelandic prices. Staff (Mostly young foreigners) lovely and smiling. Otherwise the place is a sort of local Formula 1 on a motorway.

HOTEL KLAUSTUR Manager

06/28/2023 at 12:03

Dear Lorenzo,
First of all, let me thank you for taking your time to review your recent stay with us. We rely on our guests´ comments in an effort to continue our on-going strive for excellence.
I am sorry to know that your experience was not up to the high standards we are reputable for.
Please be assured that we take your feedback seriously and ensure taking necessary measures to prevent the error, that occurred on the day of your stay, in the future. I hope, you will give us a chance to welcome you with the service excellence we are known for should your travels bring you back.
Best Regards,
Sveinn J.
General Manager

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Edith C.

Visited in june 2023

Très bon hôtel, la chambre top, avec une grande salle de bain. Bonne literie
Un hôtel que je recommande

HOTEL KLAUSTUR Manager

06/14/2023 at 14:13

Dear Edith,
Thank you for taking your time to share your experience about staying with us at Hótel Klaustur!
We truly appreciate your feedback, and are delighted to know that you enjoyed your stay. We will be happy welcoming you again, should your travels bring you back to Iceland in the future!
Warmest regards from Kirkjubaejarklaustur,
Hótel Klaustur Team

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Kimmo K.

Visited in june 2023

Paras hotelli koko Islannin kierroksella. Erityisesti hyvät kylpyhuoneet miellyttivät. Erinomainen palvelu. Sain jopa unohtuneet kenkäni toisen turistin matkassa Reykjavikiin !! Vieressä mainio uimahalli.

HOTEL KLAUSTUR Manager

06/28/2023 at 12:12

Dear Kimmo,
Thank you for taking your time to share your feedback about your recent stay at Hótel Klaustur.
We are delighted to know that your hotel experience in our recently renovated hotel was wonderful. I will ensure to pass your compliments to our Team, this is truly encouraging for us in our continuous strive for service excellence.
Best Regards,
Sveinn J.
General Manager

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Melany S.

Visited in may 2023

Chambre refaite à neuve très agréable.
Dîner au restaurant sympa.
Petit déjeuner correct.

Jean-Sébastien B.

Visited in may 2023

Hôtel en travaux de rénovation, proposant un bon petit-déjeuner et des chambres standards.

Abdulaziz A.

Visited in may 2023

Very grateful with management.. so friendly and very smooth in access .. great food and rooms ( they are upgrading their room) stay tuned ????)

HOTEL KLAUSTUR Manager

05/22/2023 at 20:32

Dear AAZ Al Ali, thank you very much for taking your time to share your feedback about your experience with us. We are delighted to know that you have enjoyed your stay and will be more than happy welcoming you again during your next trip to Kirkjubaejarklaustur!
Warm regards,
Hótel Klaustur Team

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Michael S.

Visited in may 2023

The 2nd time we had dinner here. Nice evening but the staff was a bit nervous. I think the manager was lacking to have an overview. Anyway wonderful entrees and main dishes. We enjoyed it again.