Retour à la fiche établissement B&B MORELLI 49

Members' reviews on B&B MORELLI 49

4.5/5
13 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service
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Visited in february 2024
Posto davvero ottimo con un ottima ubicazione in una delle zone più belle di Napoli di facile raggiungimento dal centro di Napoli
Personale molto qualificato e davvero gentile
Colazione abbondante e stanze super comode ..la stanza singola davvero comoda più grande delle solite singole
Tutto perfetto ottimo lo consiglio ci ritornerò assolutamente
Visited in december 2023
Location in zona Chiaia, a due passi dal lungomare di Napoli e comoda per raggiungere a piedi il centro della città. Camere pulite ed accoglienti, gestite con cordialità dai titolari. Colazione abbondante, con un ottimo caffè accompagnato da consigli e indicazioni su spostamenti e luoghi di interesse. Parcheggio a pagamento a due passi dalla struttura.
Visited in november 2023
Esperienza fantastica vicino al Lungomare Caracciolo, posizione centralissima a 5 minuti da Piazza Plebiscito e super sicura. Gino e Antonio sono due persone speciali e super ospitali. Non vediamo l'ora di tornare a Napoli per tornare a trovarlo.
Visited in october 2023
Posizione ottimale con lungomare a tre minuti, metrò, fermate autobus e centro storico raggiungibili a piedi. Camera spaziosa, accogliente e pulita e nonostante il nostro pernottamento fosse solo di tre giorni, siamo state piacevolmente colpite dal fatto che dopo la seconda notte abbiamo trovato la biancheria del bagno cambiata e pulita. Le camere inoltre sono insonorizzate così da attutire i rumori della strada per chi non è abituato a sentire i numerosi colpi di clacson che sono caratteristici di Napoli.
B&B molto carino con quel tocco originale e di buon gusto che aggiunge valore all’insieme. Colazione abbondante con possibilità di scelta dal dolce al salato e torte fatte in casa. Molto apprezzata la scelta di un unico grande tavolo dove si può fare colazione con gli altri ospiti e socializzare. Gentilissimi Gino e Antonio che con Massimo, il proprietario ci hanno dato delle preziose informazioni e raccontato aneddoti e usanze interessanti e divertenti della vita dei napoletani. Ci siamo sentite come a casa nostra e sicuramente sarà il nostro alloggio anche per le prossime gite a Napoli.
Le bresciane
Visited in september 2023
Van hieruit Napels verkennen is ideaal!
Visited in august 2023
Hôtel sympathique , simple et propre, très bien situé dans la ville de Naples.
Nous avons reçu un accueil agréable et simple.(pas de superficiel)
Les chambres sont grandes et équipées de la clim.
Petit déjeuné sympa et convivial avec la présence du gérant.(simple et efficace)
L’hôtel est idéal avec une bonne position géographique et son bon rapport qualité/prix .
Je vous recommande cet hôtel et le cappuccino du patron. ????????
Visited in june 2023
The bnb has an amazing location, friendly service and extremely good breakfast, everything went smoothly. I really recommend you staying here! ????????????????❤️
Visited in april 2023
Camera pulita, spaziosa, posto centralissimo
Gestori gentili e disponibili
Lo consiglio
Visited in november 2022
B&B che fa della comodità il suo punto di forza. posizione ideale per parcheggiare l'auto a due passi e trovarsi nel pieno centro di Napoli. camera pulita, colazione abbondante e proprietario (Massimo) sempre disponibile.
Visited in october 2022
Bed bugs with no accountability. Strongly advise not to come. Poor sanitation and rude service.

Edit: I payed in full because they would give no (even partial) refund.

Bed Bug Summary: after the second night of our stay, we found many blood stains on the sheets and some clusters of small bites. We raised this to the staff who dismissed it as mosquitos (and have continued to). These were not mosquito bites. Further, we had no open wounds to produce blood stains. The staff begrudgingly steamed the room. One 'nice' staff offered to dryer our clothes and we were provided a vaccuum upon request. He was generally nice and helpful, but also said they were not bed bugs. The rest of the staff were extremely rude. They always refuted the possibility of bed bugs, or blamed it on us. They never offered help and only begrudgingly helped when we requested it. They raised their voices at us and were visibily angry though we were respectful. One memorable encounter is when we showed the pictures of the blood stains to the staff who acted like it never existed despite seeing it in person. After showing the pictures we took, they seemed upset and surprised. One staff shook his finger and angrily said 'no'.

-General Stay-
Quite nice. The building and furnishings are visibly older. They did a great job making it look fresh and clean. The breakfast was quaint but enjoyable. The location is good and the room is spacious.

As for service, I have ambivalent feelings. Much like other reviews, we found two of the staff to be abrasive and rude. They are quite stubborn and provide poor service. They will not try to understand or help you, and may get loud or angry with you. One of the staff is, however, very nice, understanding, and tried to help, which made up a bit.

-Bed Bug Timeline-

Seemed like a recent issue. Given our immense research, it seems unlikely it was us because we hadn't been much of anywhere (a new hydrofoil boat and a beach). Also, eggs take 6-10 days to hatch. Blood stains suggest several critters (but not an infestation). My theory is that these were the first generation of newly hatched eggs.

Initial Check-In: Everything looked clean. There was an imitation wool blanket that we imagined is hard to clean, so we removed it because of our suspicions.

First Breakfast: opted out room cleaning because we were only there 3 nights and its better on the environment.

Second Breakfast: woke up late, rushed to breakfast. After returning to our room, we noticed blood stains and then found the itchy bites on our bodies.

First Encounter: Raised this to the staff who said these are due to mosquitos. They suggested that we got these from the beach or boat in Capri. Highly unlikely. The bites are not raised like mosquito bites and are clustered rather than random. They are also much smaller but still itchy. Further, we found blood stains on the sheets just like bed bugs and never heard or found any mosquitos in our room. We told them we suspected the wool blanket because we only used it this night and only my partner used it (who had the majority of the blood stains and bites). They hang it outside then bring it to their storage. Seems like sketchy sanitation.

The staff reacted quickly. They called and informed the third staff member of our situation. They checked under the mattress which looked absolutely disgusting. We are told this is the first bed bug incident in 20 years. With how quickly they knew exactly what to do, despite refuting bed bugs, I find this supucopus.

In between: We found more bites and asked for a partial refund and a different room. They continued to refute it and told us the previous customers had no issues.

Final breakfast: was our very lengthy discussion where they were rude, summarized above. One staff asked why we didn't raise the issue earlier or get cleaning. Felt like they were trying to accuse us.

I get the impression they would say anything to not take ownership and deflect blame. E.g., they claimed.the wool blanket was new. They always said an error was impossible.
Visited in october 2022
Camere pulite, personale simpatico e disponibili a dare tanti suggerimenti per visitare la città. Zona molto bella vicino al lungomare. Bravi!!
Visited in september 2022
Beb ideale per spostamenti tra il centro o il lungomare. Ottime colazioni, gentilezza e disponibilità.
Visited in july 2022
Ormai è diventato il mio alloggio ogni volta che vengo a Napoli. Le stanze sono molto rilassante e pulite, la colazione super abbondante con torte fatte in casa....Vicino al mare, piazza dei martiri ecc...Gestito da persone favolose..Prezzo ottimo. Ve lo consiglio...

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B&B MORELLI 49

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Carte de l'emplacement de l'établissement
Via Domenico Morelli, 49, Naples, Italy
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+39 081 245 2291
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