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Members' reviews on DUKES HOTEL

4.3/5
21 reviews
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Value for money
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Jennifer Spero
Jennifer Spero
Visited in april 2024
The staff at the bar is unwelcoming and rude. I would not recommend it for this reason. We used to come all the time, but will not come anymore.
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João Lucas
João Lucas
Visited in march 2024
Decepcionante pra ser um hotel 5 estrelas. Hotel ultrapassado, pois voce precisa deixar a chave do quarto toda vez que entra e sai, e eles fazem a confirmação do nome e numero de quarto toda a vez. O hotel fica em uma rua sem saída o que dificulta a chegada de taxi ou uber. Os recepcionistas são grosseiros e no check out eles querem que você desocupe o quarto o quanto antes. Mesmo estando dentro do horário, a equipe de limpeza foi bater no meu quarto pra saber se eu já havia saído. O café da manhã é caro e ruim. Não recomendo
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Stacey Bean
Stacey Bean
Visited in march 2024
Excellent service by Nathan, above and beyond. Craft cocktails at their finest!
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Exie Huntington
Exie Huntington
Visited in march 2024
We went for tea and we were very touched by how accommodating they were of two women with prams. They were very kind, despite us taking up a huge amount of space and only going for tea/coffee. They found us a quiet area and helped us up and down the steps with the strollers.
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Elspeth Reeves
Elspeth Reeves
Visited in march 2024
The perfect location for a special afternoon tea for 10. A great space, in the Great British restaurant, for our group’s celebration. The service was efficient, attentive and we felt very welcome. Afternoon tea was delicious with a range of sweet and savoury treats. Thank you to the staff at Dukes for making our visit one to remember.
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Twitter Witch
Twitter Witch
Visited in february 2024
We dined here (sadly couldn't book a room) and enjoyed the food and LOVED the cocktail bar. Mr Palazzi's cocktails are wonderful (and lethal hence why you are limited to 2). Am looking forward to returning.
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Saad
Saad
Visited in february 2024
I went to the restaurant @ Dukes. Very British and very traditional decor. The food & service are amazing.
A new twist to old dishes. Had the Fish and chips. Delicious.
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Sue Pearce
Sue Pearce
Visited in february 2024
This place is simply amazing⭐️
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Eric Wiksten
Eric Wiksten
Visited in january 2024
What amazing experience. I went to London by myself for 5 days for a wedding. The wedding happen to be at the Dukes Hotel so I decided to stay there. Everything was perfect from the room, to the service, to the food to the wedding! Even the Martini Bar was tremendous. I see why they only allow 2 of them! The best part is it is slightly off the beaten path and there are not too many guests, so it was never crazy there like some other nice city hotels.
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Kim Farrell
Kim Farrell
Visited in january 2024
Great location hidden in St James, very friendly staff and attentive. Top tip residents can reserve a table in the bar area for drinks, which is very small. So if you don't reserve one, you may not get one! Rooms tied, but the bed was comfortable.
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Jamie Laidler
Jamie Laidler
Visited in january 2024
This was a fantastic experience as wanted to go there for so long. Just make sure you get there early for opening or book in advance.
Alessandro is a great host and makes the best martinis in the world “fact” cheers Dukes Bar.
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keith lynch
keith lynch
Visited in december 2023
Found by Mistake while in London for drinks , had some great cocktails would highly recommend.
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David Cuming
David Cuming
Visited in december 2023
Had an awesome afternoon tea experience here. Serene our waitress was super friendly and helpful. Loved the variety they had with savoury part: goats cheese tart and free refill of the sandwiches (including an amazing egg brioche roll).. Cakes were awesome too.. highly recommended.
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Shaun Ghafouri
Shaun Ghafouri
Visited in december 2023
The Mayfair location is fantastic, friendly front desk, and the best Martini in London. However, this is not a 5 star hotel in my opinion (after staying at many in London). The rooms are outdated and a bit noisy with the old pipes and windows banging in the wind, old beige carpet, just an OK bathroom, small reception area. I see this more as a nice 4 star hotel.
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Aaron O'Hara
Aaron O'Hara
Visited in december 2023
Just popped in for a martini as I have heard great things. The cocktail was good but the price was eye watering. I know you are paying for the postcode but still I think it was £25 for a dirty martini.
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Emily Rawson
Emily Rawson
Visited in december 2023
We came here so celebrate our 8th wedding anniversary & they couldn't have been kinder. A complimentary bottle of prosecco to the room was a lovely touch, as was the mulled wine & mince pies upon arrival. Thanks Dukes team!
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Sabrina Serraarens
Sabrina Serraarens
Visited in december 2023
Ontzettend gezellig en sfeervol hotel op een fijne locatie dichtbij verschillende hotspots. Het personeel is zeer gastvrij en vriendelijk.

We kregen een upgrade naar een suite waar zelfs een kerstboom in de woonkamer stond, heel leuk. Enig nadeel was dat de bedden aan vervanging toe waren want je rolt bijna uit bed???? Wat ook jammer is dat er tijdens reserveren niet gevraagd wordt of je gebruik wilt maken van de bar. Dit ging blijkbaar op reservering en was toen wij om 11.00 uur aankwamen al volgeboekt voor ‘s avonds waardoor een aperitief niet mogelijk was.
Ontbijt was meer dan prima, ondanks de kritiekpunten zeker een aanrader.
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Declan Murphy
Declan Murphy
Visited in december 2023
Ah, the Dukes! Some complain about the small rooms or the difficulty of gaining entry to the bar of an evening, or some perceived one-time lapse in the service. Let the critics carp. It matters not. The Dukes will hopefully always be there to provide its guests with superb hospitality and its atmosphere of informal, understated elegance. I have travelled the world for 50 years now, and there are few lodgings anywhere that command not just my loyalty but my genuine affection. The Dukes is certainly one. Whether it's relaxing with that third cup of coffee after breakfast in The Drawing Room or having a perfectly made late-night martini in the legendary bar, you can always count on the Dukes to provide the same standard of excellence as on your last visit. Regarding the bar, guests should be aware that the affable manager, Alessandro il Magnifico, will bend over backwards to accommodate special requests. Hotel guests should be aware that they can reserve tables in the bar by contacting Alessandro but get to him as early as possible to avoid disappointment. Long live The Dukes!
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Tilly Morgan
Tilly Morgan
Visited in december 2023
An amazing break away at The Dukes Hotel!

The team went above and beyond to make sure we had the best stay possible and would highly recommend!

The location is great to explore central London and the bar and restaurant were brilliant.

Thanks again team Dukes for such a great stay.
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Riccardo Soso
Riccardo Soso
Visited in december 2023
Sono stato solo al bar di questo splendido hotel, pieno di charme ed in ottima posizione. Atmosfera “very British” comode poltrone, servizio impeccabile e ottimo Martini cocktail.
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Patoushka
Patoushka
Visited in october 2015
Value for money
Location
Cleanliness
Setting / ambience
Service
Superbe hotel - une propreté a toute épreuve - un décor très agréable et absolument pas bling bling. J'adore. Il faut réserver longtemps à l'avance.
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DUKES HOTEL

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Carte de l'emplacement de l'établissement
35, Saint James' Place, London, United Kingdom
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+44 20 7491 4840
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