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I would not recommend this hotel to anyone visiting London in the winter. I checked in on Friday, January 19, and am still staying there.
The air conditioning in my room was broken, and the room temperature was 14 degrees Celsius (57 degrees Fahrenheit). When I called the front desk, they said that they had sent a heater, but a small heater in a 193 ft²/18 m² room is ridiculous. When I requested a room changing, They said that the room was full, but it makes no sense to assign us a room with a broken heater in the first place.
I was also disappointed with the lack of apology from the front desk. My mother and I were in London for her birthday, and we had spent the past seven days staying at Marriott-branded hotels. We wanted to end our trip with a special night at The Portobello Hotel, which is the setting for the movie Notting Hill. We are very disappointed that we had to spend our last night in London freezing.
I paid £233.45 for one night at this hotel. For that price, I could have stayed at the Hilton London Paddington or paid more to stay at a Marriott-branded hotel.
I urge anyone considering a stay at this hotel to read my review and reconsider
We booked this hotel for our 1st Wedding Anniversary, and my gosh it didn't disappoint. As soon as we walked in, we saw the hotel was beautifully decorated, and had an incredibly homely feel to it. Our room was simply beautiful and very quiet. Everything was perfect, including the exceptionally comfortable bed. We would 100% recommend this hotel to anybody looking for a hotel room for a special occasion.
Stayed over xmas and fire alarm went off waking up my wife and son. We stood outside for an hour in the cold. The staff never made any attempt to rectify the situation or even ask how my stay was. Would not ever visit again, extremely disappointed particularly at the price point
This is my favorite hotel. Not only is it in the best location in London, but it is home to the nicest staff I've ever experienced. Super high-quality everything, from the bedding to the breakfast to the interior design. I've stayed here quite a few times to work on specific writing and art pieces, and each time I stay I gain a deeper understanding of myself, my art, and my place in the world. Special, magical hotel!!!!! Thank you for being you, Portobello Hotel! And special thanks to Diana and Tomasz and the whole team for making my stays so absolutely incredible!
We LOVED our stay at the Portobello! We were on the top floor, and the elevator was always a bit of an adventure, but certainly reliable. The beds are very comfortable and so cozy, and the amenities in the room are lovely. We loved the view over the garden, and the room heated up and cooled down quickly when needed. We really enjoyed the small sitting area with the fun red arm chairs. We felt like we were staying at a good friend's guest room. Very nice, safe feeling neighborhood with lots of good food spots nearby.
Had a wonderful stay here. The front desk staff were always friendly, welcoming, and accommodating (special thanks to Esther who helped me check in and get settled). This is a very safe and lovely area of London. The location is perfect...walking distance to shops, dining, and the Notting Hill Gate tube station. This tube station serves three lines which is a huge advantage over other stations. When I come back to London, I'm definitely staying here again.
Fabulous hotel for a city break. Not five star as the amenities are basic but a beautiful hotel with great service in the heart of Nottinghill. Will return in the future. ????????????????????????????????
Eden najboljsih hotelov kar sem jih obiskal,vsa oprema v tradicionalnem angleskem slogu,kvaliteten zajterk,zelo prijazno osebje vedno na uslugo,zelo mirna lokacija,blizu tube prevoza,skratka sedi 5!
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THE PORTOBELLO HOTEL
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22, Stanley Gardens, Notting Hill,London,United Kingdom
The air conditioning in my room was broken, and the room temperature was 14 degrees Celsius (57 degrees Fahrenheit). When I called the front desk, they said that they had sent a heater, but a small heater in a 193 ft²/18 m² room is ridiculous. When I requested a room changing, They said that the room was full, but it makes no sense to assign us a room with a broken heater in the first place.
I was also disappointed with the lack of apology from the front desk. My mother and I were in London for her birthday, and we had spent the past seven days staying at Marriott-branded hotels. We wanted to end our trip with a special night at The Portobello Hotel, which is the setting for the movie Notting Hill. We are very disappointed that we had to spend our last night in London freezing.
I paid £233.45 for one night at this hotel. For that price, I could have stayed at the Hilton London Paddington or paid more to stay at a Marriott-branded hotel.
I urge anyone considering a stay at this hotel to read my review and reconsider
Hope to see you again in the future.
Shout out to the great staff!