Avis 11 CADOGAN GARDENS : découvrez les avis internautes sur ce lieu

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Members' reviews on 11 CADOGAN GARDENS

4.1/5

11 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

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Kevin W.

Visited in march 2024

Located in a quiet street in one of the best parts of London, this luxury boutique hotel is a few minutes walk from Sloane Square in Chelsea and close to both the King's Road and Knightsbridge.

Originally four grand Victorian houses, the 56 bedroom property offers upscale accommodation. The comfortable public rooms still have the air of the opulent lifestyle enjoyed by well-heeled Londoners at the end of the nineteenth century.

Afternoon tea is very popular here.

Highly recommended.

Tandis M.

Visited in march 2024

Most uncompassionate and sterile hotel management I have ever come across. I am a travel agent and had a booking at this hotel to do a site tour (no discount was extended to me), and I unfortunately had a medical emergency a few weeks prior to my trip. I contacted the hotel and provided medical records and they refused to provide a refund, allow me to alter the date or even offer a slight discount for a future trip (I had booked directly with the hotel as typical there are benefits to doing so, but not here). Never have I encountered such indifference to ones situation in my many years in the industry. I have advised all of my clients to not stay at this hotel. Be ware, if you book a stay at this hotel, they don't care if you even have a death in the family, no exceptions unless you book a refundable room rate. You would expect better from a Relais & Chateau..

Edward C.

Visited in february 2024

Great team so helpful

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Amber B.

Visited in january 2024

After a long day of travel to get to London from the U.S. we were pleased to find that our room was ready early and we would be able to check in far before 3 pm. Immediately this was a huge plus on our book! The staff was so hospitable, afternoon tea was delicious and our room was very beautiful. We are honeymooning and the staff was so kind to leave a personal note and bottle of champagne in our room as a surprise gift! Cannot say enough good things about this hotel, the food and staff! We thoroughly enjoyed our stay and will be repeat customers on future visits!

Greer H.

Visited in january 2024

We had afternoon tea at 11 Cadogan arms, and overall it was really nice. The hotel is beautiful, in a great location. We had a cute little greenhouse room for the six of us, and it was a fun experience. The food is pricey but good, and you get a lot of it. The only bummer is they ask for dietary restrictions in advance, but they didn’t actually accommodate those the day of (had asked for pescatarian).

Lijing W.

Visited in january 2024

My husband left his wallet in the room when we checked out. Really appreciate the staff for their kind help! They found it and immediately called a taxi to deliver the wallet to us at Heathrow right before we left UK ????????

Marah A.

Visited in december 2023

I‘ve been to 11 Cadogan Gardens for their afternoon tea. Frankly speaking, the tea and scones were marvellous but unfortunately I wasn’t pleased with the service.

From my personal observations, I have noticed that the servants kept stopping by each single table, making sure that everything is in order, and asking repeatedly if they needed anything or a tea refill, then asked the people to relax and stay as long as they wanted. but they always skipped my table, although I was sitting right in the way, as soon as one enters the room, so there was no way for anyone to forget about me but I personally felt like they actively chose to do so.

Mind you I am a Middle Eastern with a headscarf.

egidijus m.

Visited in december 2023

Nice place

Jessica S.

Visited in december 2023

We stayed at 11 Cadogan Gardens for 2 nights in the last week of November and had an unforgettable time. Not only is Chelsea itself beautiful - the hotel has such a special atmosphere that you can't help but feel at home. Our room was cozy and lovingly furnished and we had a beautiful view from the 4th floor. The staff were exceptionally friendly, courteous and caring. Thank you from the bottom of our hearts for a wonderful time!