CENTRE DES CONGRÈS ET HÔTEL LA SAGUENÉENNE
Hotel
•
€€
2024
Recommended
•
2024
Escape under the sign of well-being in an environment focused on the needs of both tourists and business people. Located in the centre of Saguenay-Lac-Saint-Jean, this establishment combines the advantages of a large hotel with the quality of hospitality, often reserved for the smallest establishments, all this close to the region's major attractions. Among the many advantages of staying at La Saguenéenne, discover its magnificent atrium with indoor pool and its training room to ensure your well-being. For young and old alike, the restaurant-bar Le Tremblay is open all day and offers a very varied menu for all tastes
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Members' reviews on CENTRE DES CONGRÈS ET HÔTEL LA SAGUENÉENNE
2.7/5
20 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in april 2024
As a family accustomed to staying in various hotels, we have always chosen places that are welcoming and understanding, capable of accommodating family dynamics, including moments when children can be turbulent. We are aware that managing children can sometimes be challenging, and we always strive to minimize any inconvenience to other guests. Unfortunately, during our stay with you, despite our best efforts to manage our child who has several difficulties, we were surprised and saddened by the way the situation was handled by your staff. We were contacted by the reception in the early evening, and a security personnel visited us, informing us that we were disturbing other guests. I would like to clarify that we were not partying or intentionally creating noise, but merely trying our best to manage our child’s behavior in a particularly stressful situation for both him and us. This approach seemed not only excessive but also lacking in the understanding and empathy we have always encountered in other establishments. Of all the hotels we have stayed at, this experience has unfortunately been the most distressing and disappointing for our family. We are aware of the challenges that hosting families with children can present, and we hoped to find a welcoming and accommodating environment with you. This was far from the case. We therefore made the decision to leave the hotel the same evening, in search of a place more in tune with our needs.
Visited in april 2024
Charmant!
Visited in march 2024
manque de service.
Visited in march 2024
Très dessus, je conseille fortement un autre hôtel car le propriétaire à été bête envers nous. Pas professionnel, pas calme, pas accueillant.
Visited in march 2024
Seul défaut endant la nuit était le bruit fort et constant dehors. C'était peut-être un moteur d'Hydro-Quebec.
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