H10 TENERIFE PLAYA * * * *
International hotel chain
•
€€€
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+34 922 383 211
I am the owner
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Click here
2024
Recommended
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2024
Luxury hotel located on the sea front and close to the Lago Martiánez with different categories of rooms
It is a luxury hotel in a large complex that offers 324 rooms of different categories, basic, double, suite, superior, with or without balcony. It is not its visual charm that is its major asset, but it has a good location in Puerto de la Cruz, on the paseo maritime and close to the Lago Martiánez. It has all the luxury facilities you would expect from a hotel of this standing, including three swimming pools (one for children), a beauty area (hammam, sauna, massages) and a restaurant.
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Members' reviews on H10 TENERIFE PLAYA
4.1/5
26 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in march 2024
Viele Englische Touristen und das Essen ist dementsprechend
Visited in march 2024
Not easy to review because you might be unlucky enough to be put in a 2 star like room by the unpleasant reception staff and held hostage in their for half your holiday and told the only way to improve on this is to pay for an upgrade. This situation was eventually altered by Miranda the nice lady in guest relations. The hotel is perfectly OK if you are not put in this position even if the dining experience could be improved.
Visited in march 2024
Una agradable sorpresa.
Habitaciones muy correctas.
Servicio de lo mejor, amables,simpáticis,serviciales,profesionales.
Ubicación estratégica.
Un solo pero....
Se tendria que modificar el procedimiento de uso de tumbonas.
Desde primera hora, muchas cogidas sin nadie a modo de reserva.
El vigilante tendría que dejar libres las que no se usan.
Hotel muy recomendable.
Habitaciones muy correctas.
Servicio de lo mejor, amables,simpáticis,serviciales,profesionales.
Ubicación estratégica.
Un solo pero....
Se tendria que modificar el procedimiento de uso de tumbonas.
Desde primera hora, muchas cogidas sin nadie a modo de reserva.
El vigilante tendría que dejar libres las que no se usan.
Hotel muy recomendable.
Visited in march 2024
Very Disappointed at the help we did not receive . We got a taxi to the H10 in Adeje . To speak to reception. Our holiday had unfortunately needed to be extended . We had looked online and thought perhaps this hotel could help . They had available accommodation advertised online.
On arrival to ask questions about accessibility with a wheel chair etc. The reception member of staff was most unhelpful! Infact very judging and Rude. She treated us as almost common and beneath her . Well…
Never mind we now have wonderful accommodation arranged at the RIU Palace. I would never recommend this chain. Unfriendly unhelpful . Not at all friendly to disabled .So RUI can have our custom .
On arrival to ask questions about accessibility with a wheel chair etc. The reception member of staff was most unhelpful! Infact very judging and Rude. She treated us as almost common and beneath her . Well…
Never mind we now have wonderful accommodation arranged at the RIU Palace. I would never recommend this chain. Unfriendly unhelpful . Not at all friendly to disabled .So RUI can have our custom .
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The views are stunning from the balcony ... Surfers paradise!! Looks as good as I've seen anywhere in the world
Highly recommend ????????????