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We booked a junior room. The room was spacious. The breakfast was adequate, which was fine. However, the only unpleasant experience was the loud noise from the people partying all night. If you are a light sleep person, I would certainly advise you to find somewhere else.
We checked in yesterday and loved the hotel - great location, great service and nice food. However, the hotel central AC wasn’t working, and with the outside temperature around 28C, it was really hot inside the room, since it was directly facing the sun. We asked to change the room and it was done very promptly and a stand fan was provided for us too. So far, we’re happy with the hotel, the rooms are airy and large, large bathrooms and ample towels / toiletry / tea / coffee have been provided.
we stayed for 4 nights and had bad sleep for 3 nights. The room is not sound proof, therefore we can hear people talking loudly at 2am from the back alley. The staff told us they can't do anything about it when we mentioned this to them. The anwer is right probably, but does make us feeling they don't care. The breakfast is okay, again, not matching 5 star. Also, becareful with the mini bar. They charge not only the drinks in the mini bar, but also the thing on the table. We got charged 400 crown for a small bag of peanuts, a bottle of still water, and a bottle of sparkling water. The location is good, lots of resturants and shops nearby, and close to old town square. in general, uncomforatble experience, won't book again.
Check in good, room good.
Restaurant food looked good but tastless, waiters looked fed up & unatentive, restaurant floor unclean crumbs & food.
Not worth the High price.
Estuvimos esta Semana Santa en una de las habitaciones Suite deluxe de este hotel. El edificio, protegido por la UNESCO, es muy bonito, está bien restaurado, grande y amplio.
Nuestra habitación era espectacular como si de un palacio renacentista se tratase. Con los techos llenos de frescos y una cama muy grande y cómoda. Limpio, bien climatizado y ventilado. Quizás faltaba algo de luz artifical ya que la iluminación era tenue y de luz amarilla.
El desayuno buffet era más que correcto con platos fríos, calientes, encurtidos, zumos, café, panes y bollería. El personal fue muy correcto y servicial (a excepción de uno de los camareros del comedor desayuno al que constantemente había dejarle pasar ya que él nunca cedía el paso así se tirase encima tuyo con platos y bandejas). El único pero que le damos al hotel es que el comedor del desayuno era muy pequeño y para acceder a él había que cruzar la cocina; no tenía ventilación y cuando salías de allí la ropa olía a comida. Todo estaba muy limpio y fue muy agradable nuestra estancia allí. No os sorprendió gratamente en una ocasión en que, al salir del hotel, vimos un grupo de turistas con guía parados frente al Hotel observando el edificio y recibiendo explicaciones por parte del guía.
El hotel se encontraba perfectamente ubicado, perfecto para ir a pie a cualquiera de los puntos turísticos de la ciudad, con acceso desde dos calles y a menos de dos minutos del reloj de Praga.
Tento hotel je úžasný a nemám čo komu vyslovene vyčítať až na kuchyňu, ja som horšie jedlá nejedol, úprimne, kulajda Česká klasická polievka na výzor super ale keď som ochutnal... bože, niečo hrozné nehovoriac o teľacom rezne ktorý bol hrubý asi pol centimetra a zemiakový šalát obsahoval nedovarené tvrdé zemiaky a vôbec, bez chuti... ak sa tu zmení kuchyňa, určite môžem povedať že to bude jeden z najlepších hotelov v Prahe, 10/10 ale až potom..
Dieses hotel erfüllt zwar vielleicht die offiziellen Kriterien für ein 5* hotel, die Umsetzung für ein 5*Gefühl lässt jedoch zu wünschen übrig. Zunächst die vorteile: die Lage ist unschlagbar, super zentral, die Zimmer sind für die Lage auch relativ ruhig.(wenn man Fenster Hinterhaus hat) wir hatten eine suite gebucht, optisch ganz nett eingerichtet, allerdings im Vergleich mit den Fotos der Website etwas enttäuschend, da die suite eher klein und dunkel war, auf 2 Etagen verteilt,vor dem Fenster das Abluftrohr der Küche, naja. Bett und Sofa für meinen Geschmack unbequem, das Bett Bretthart, auf Nachfrage ob es vielleicht möglich ist ein weicheres Bett zu bekommen wurden wir sehr schnell abgewickelt mit der Begründung dass alle Betten gleich sind, naja. Wir haben dann immerhin noch eine zusätzliche Decke zum drunterlegen bekommen, aber 5* mäßig war das für mich eher nicht. Damit wären wir schon bei den Nachteilen: Wer ein 5*Frühstück erwartet, wird hier mit Sicherheit enttäuscht werden. Frühstück geht nur bis 10, und das wird sehr wörtlich genommen. 5 Minuten nach um 10 ist sogut wie alles weggeräumt, und man kann sich nicht mal mehr einen Kaffee holen. Auf Nachfrage wird man eher unfreundlich darauf hingewiesen, dass Frühstück nur bis 10 ist. Das kann man vielleicht in 3* hotels so handhaben, 5* Benehmen geht anders. Das Personal ist total gestresst beim Frühstück, weil zusätzlich auch noch brunch und mittag für laufkundschaft angeboten wird. Der Frühstücksraum ist auch sehr eng, während man noch frühstückt, werden nebenan schon die Krümel weggesaugt, naja. Das Buffet ist absolut enttäuschend. Völlig einfallslos, teilweise lieblos und unspektakulär. Hier wird definitiv kein 5*Niveau erreicht. Wem hoher Komfort nicht so wichtig ist und einfach nur zentral wohnen will, ist hier gut aufgehoben. Ich werde nicht wiederkommen.
Absolutely amazing hotel, room was like stepping back in time, felt like a king with the emperor size 4 poster bed and the painted ceiling. Will definitely be back.
Great hotel rooms & suites only a short walk away from the Old Town Square. Lovely bar area with pianist or pianist & sax player most evenings. Lovely draft Staropramen & nice cocktails. Deer restaurant serves lovely food too.
**Exceptional Stay at Iron Gate Hotel and Suites**
From the moment we stepped into the Iron Gate Hotel and Suites, we were greeted with warmth and professionalism that set the tone for an unforgettable stay. The attention to detail was evident throughout our entire experience, from the impeccably maintained rooms to the personalized service provided by the staff.
The housekeeping service was outstanding, ensuring that our room was always pristine and welcoming. They went above and beyond to accommodate any requests we had, making us feel truly pampered during our stay.
The concierge team was incredibly knowledgeable and helpful, providing us with invaluable recommendations for exploring the city and arranging transportation effortlessly. Their dedication to ensuring that we had the best possible experience was evident in every interaction.
The front desk staff were equally impressive, always ready to assist with a smile and a genuine desire to make our stay as comfortable as possible. Their professionalism and efficiency were a testament to the excellent leadership of the General Manager, who clearly fosters a culture of excellence throughout the hotel.
Overall, our stay at the Iron Gate Hotel and Suites exceeded all expectations, thanks in large part to the exceptional service provided by the housekeeping, concierge, and front desk teams. We can't wait to return and experience the hospitality of this incredible hotel once again. Highly recommended to anyone seeking a truly memorable stay in Prague
2박 묵었습니다.
장점 : 카를교와 매우 가깝고 조금만 나가면 큰 거리가 나옵니다. 방이 넓은 편. 오래된 숙소라 앤티크한 느낌이 좋음.
단점 : 방이 추운편. 샤워기 거는곳이 잘 안걸리는 구조라 불편. 어메니티(샴푸, 바디워시 등) 모두 사용 불가로 돈내야함.
한번쯤 묵을만 하지만…
Restaurant food looked good but tastless, waiters looked fed up & unatentive, restaurant floor unclean crumbs & food.
Not worth the High price.
Nuestra habitación era espectacular como si de un palacio renacentista se tratase. Con los techos llenos de frescos y una cama muy grande y cómoda. Limpio, bien climatizado y ventilado. Quizás faltaba algo de luz artifical ya que la iluminación era tenue y de luz amarilla.
El desayuno buffet era más que correcto con platos fríos, calientes, encurtidos, zumos, café, panes y bollería. El personal fue muy correcto y servicial (a excepción de uno de los camareros del comedor desayuno al que constantemente había dejarle pasar ya que él nunca cedía el paso así se tirase encima tuyo con platos y bandejas). El único pero que le damos al hotel es que el comedor del desayuno era muy pequeño y para acceder a él había que cruzar la cocina; no tenía ventilación y cuando salías de allí la ropa olía a comida. Todo estaba muy limpio y fue muy agradable nuestra estancia allí. No os sorprendió gratamente en una ocasión en que, al salir del hotel, vimos un grupo de turistas con guía parados frente al Hotel observando el edificio y recibiendo explicaciones por parte del guía.
El hotel se encontraba perfectamente ubicado, perfecto para ir a pie a cualquiera de los puntos turísticos de la ciudad, con acceso desde dos calles y a menos de dos minutos del reloj de Praga.
From the moment we stepped into the Iron Gate Hotel and Suites, we were greeted with warmth and professionalism that set the tone for an unforgettable stay. The attention to detail was evident throughout our entire experience, from the impeccably maintained rooms to the personalized service provided by the staff.
The housekeeping service was outstanding, ensuring that our room was always pristine and welcoming. They went above and beyond to accommodate any requests we had, making us feel truly pampered during our stay.
The concierge team was incredibly knowledgeable and helpful, providing us with invaluable recommendations for exploring the city and arranging transportation effortlessly. Their dedication to ensuring that we had the best possible experience was evident in every interaction.
The front desk staff were equally impressive, always ready to assist with a smile and a genuine desire to make our stay as comfortable as possible. Their professionalism and efficiency were a testament to the excellent leadership of the General Manager, who clearly fosters a culture of excellence throughout the hotel.
Overall, our stay at the Iron Gate Hotel and Suites exceeded all expectations, thanks in large part to the exceptional service provided by the housekeeping, concierge, and front desk teams. We can't wait to return and experience the hospitality of this incredible hotel once again. Highly recommended to anyone seeking a truly memorable stay in Prague
장점 : 카를교와 매우 가깝고 조금만 나가면 큰 거리가 나옵니다. 방이 넓은 편. 오래된 숙소라 앤티크한 느낌이 좋음.
단점 : 방이 추운편. 샤워기 거는곳이 잘 안걸리는 구조라 불편. 어메니티(샴푸, 바디워시 등) 모두 사용 불가로 돈내야함.
한번쯤 묵을만 하지만…