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We were on a family trip for a weekend and I have to say that the reviews are nothing like the reality. The location and the view were amazing, and this is where the pluses end. The breakfast was not 5 stars, not even close. The spa and the pools weren't the cleanest and the warmest. But our biggest disappointment was Ivana the front desk reception. We had the "honor" to interact with her several times and every time she was extremely rude and unprofessional, acting like the spoiled queen of the hotel and making us feel like the unwanted and uninvited guests. We never ever met someone at reception this akward and grumpy with the guests. Shameful behavior to say the least.
I recently had the pleasure of staying at the Rijeka Costabellla Hilton, and I must say it exceeded all my expectations. From the moment I arrived, the staff went above and beyond to ensure my comfort and satisfaction. The luxurious accommodations, impeccable service, and stunning views made my stay truly unforgettable. I highly recommend the Rijeka Hilton to anyone seeking a top-notch hotel experience!
Unser Aufenthalt im Hotel war einfach fantastisch! Wir hatten ein geräumiges Zimmer mit einer atemberaubenden Aussicht auf das Meer - einfach traumhaft! Die tägliche Reinigung war gründlich und sorgte dafür, dass wir uns stets wohl fühlten. Das Frühstücksbuffet ließ keine Wünsche offen und bot eine große Auswahl an köstlichen Speisen. Das Personal war durchweg freundlich und zuvorkommend, obwohl sie abends an der Bar manchmal etwas müde wirkten. Der Pool war großartig und bot eine perfekte Abkühlung, besonders bei dem heißen Wetter im April. Obwohl das Wasser nicht ganz so warm war wie erwartet, war es dennoch angenehm. Der große Spa-Bereich war einfach super, jedoch ein bisschen ärgerlich, dass sich trotzdem immer wieder Leute in Badekleidung und mit Handy bewaffnet dazu gesellten. Aber wenn man das anspricht, versteht es jeder und geht oder passt sich der Situation an. Vielleicht sollte das hier an der SPA Rezeption nochmals erwähnt werden! Das Abendbuffet war zwar etwas teuer, aber wir haben lieber die umliegenden Konobas erkundet, was ein echtes Highlight war. Einziger Minuspunkt war der relativ teure Parkplatz, der nicht bei der Buchung erwähnt wurde. Trotzdem würden wir das Hotel ohne zu zögern empfehlen und freuen uns schon auf unseren nächsten Besuch im Herbst oder Frühjahr!
The location, the breakfast and the Spa center by far overshadow the weakest link.
...the staff...on the job training of reception desk staff is unacceptably incongruent with the hotel name, and the hotel five star experience.
This is one of the best Hilton hotels worldwide!
Everything is new, modern. The staffs were helpful and friendly.
You’ll never get bored here even when the weather is not so good. We’ll definitely comeback here again in Summertime and enjoy the outdoor pool with breathtaking view :)
Mnogi ljudi imaju određena očekivanja u pogledu na mjesto gdje idu. I to nije pogrešno. Međutim, jesu li ona realna. Očekujem li možda previše - čak i više od onoga što si mogu priuštiti i što mi je potrebno? Bilo kako bilo svaka osoba ima svoje stavove i to joj se neće uzeti. Ipak, imajmo poštovanja za ono što nam se nudi, što dobijemo. Vrijeme i svijet koji nas okružuju nimalo nisu mjesto opuštanja i rekreacije. Trenutci sreće za većinu - dobar život koji nam se nudin mrvice su kruha koji pripada svima.
Sehr schönes Hotel in toller Lage mit bester Aussicht. Das Frühstücksbuffet ist sehr umfangreich, der Wellness- und Fitness-Bereich ist riesig und die Zimmer werden täglich sehr gut gereinigt. Wir waren 1 Woche hier und sind sehr zufrieden.
The design of the entire hotel is beautiful. The rooms have sea views and are very comfortable. The service staff are friendly. I like the spa facilities. The small disadvantage is that the parking spaces are limited and the daily fee is 20 euros. There are no other shops nearby, so you need to drive there, but when you come back to the hotel, you have to worry about the lack of parking spaces. The breakfast is good but compared with other 5-star hotels, it's a little lacking. Personally, I think the breakfast selection category can only be considered a 4-star hotel. By the second day, I didn't know what to eat.
Žalosno je da uz svu današnju tehnologiju budemo vraćeni sa wellnes recepcije jer nemamo isprintan poklon bon (možemo se vratiti sa papirom).
Uz ogrtače i ručnike nismo dobili papuče nego smo po Hiltonu šetale bose.
U sauni pola ljudi šeta u kupačim kostimima.
Pohvaljujem trenera/superivsora plivanja Domagoja Jurešu koji je vrlo profesionalno vodio subotom grupu. Nadam se (kao i mnogi) da će se grupa plivanja ponovno vratiti.
Posebna pohvala gospođi Viti na ljubaznosti, profesionalnom odnosu i osmjehu s kojim vas dočeka.
U saune gosti ulaze u kupačima I natikačima i s malom djecom.
Okolo po wellnessu vise gaće, vrećice, rucnici...
Gosti su vrlo glasni, nitko se ne pridržava pravila wellnessa.
Djelatnica sve to gleda i dopušta.
Za takav hotel ovo je prava ciganija, sramota!!
Superb service in great ambient. The food was a bit of a let down unfortunately. Amazing delicate ingredients were for most of the time intensely overpowered by strong sauces that burned the pallete. That being said the first course was by far the best in being balanced, fresh, super tasty and worthy of one or more Michelin stars. I only wish the rest was the same. Great wine list.
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NEBO RESTAURANT & LOUNGE
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Opatijska Ulica 9, Hilton Rijeka Costabella Beach Resort & Spa,Rijeka,Croatia
...the staff...on the job training of reception desk staff is unacceptably incongruent with the hotel name, and the hotel five star experience.
Everything is new, modern. The staffs were helpful and friendly.
You’ll never get bored here even when the weather is not so good. We’ll definitely comeback here again in Summertime and enjoy the outdoor pool with breathtaking view :)
Uz ogrtače i ručnike nismo dobili papuče nego smo po Hiltonu šetale bose.
U sauni pola ljudi šeta u kupačim kostimima.
Posebna pohvala gospođi Viti na ljubaznosti, profesionalnom odnosu i osmjehu s kojim vas dočeka.
Okolo po wellnessu vise gaće, vrećice, rucnici...
Gosti su vrlo glasni, nitko se ne pridržava pravila wellnessa.
Djelatnica sve to gleda i dopušta.
Za takav hotel ovo je prava ciganija, sramota!!