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Members' reviews on RAFFLES

4.7/5
106 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service
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Visited in january 2024
we had a wonderful stay at raffles seychelles! I would like to thank you for the services provided, which were very good, and special thanks to the young receptionist Iulia Floria who proved to be a true professional! we will come back with love!!!
Visited in december 2023
Location is great however this is not a luxury resort. Very inconsistent service: some are amazing, some and most of them are rude, not friendly. food is terrible except for the Asian restaurant.
Visited in december 2023
Should have an international buffet

More restaurant options

More activities to do.
Service was phenomenal
Rooms were amazing
Pools could have been bigger
Visited in december 2023
Ein wirklich tolles Hotel in super Lage für Unternehmungen und gleichzeitig ruhig für die nötige Erholung.
Wir waren mit 3 Paaren (Eltern Mitte 50) mit erwachsenen Kindern (Mitte 20) für 10 Tage im Dezember 2023 vor Ort. Alle waren ausnahmslos begeistert von der Lage der sauberen Anlage und dem Service. Die Anlage ist weitläufig und entsprechend verteilen sich die Gäste, so dass man nie den Eindruck hat das es sich irgendwo drängt. Selbst die Liegen am Pool oder Strand waren jederzeit ausreichend und mit ausreichend Abstand zueinander vorhanden. Ausflüge z.B. auf die Nachbarinsel La Digue oder Curiuse sind problemlos von hier aus machbar. Kleiner Tipp wir hatten einen eigenen Mietwagen was für problemlose Ausflüge perfekt ist. Wir haben auf diese Art die gesamte Insel erkundet. Einfach ein Traumhafter Urlaub in einem perfekten Hotel. Warum nur 9/10 Punkte? Ein Punkt Abzug weil die Zusatzkosten für besondere Speisen und fast alle Getränke im Hotel trotz Halbpension doch etwas unverschämt hoch erscheinen.
Visited in december 2023
Very spacious rooms. Nice amenities and service
RAFFLES
RAFFLES Manager
12/03/2023 at 13:46
Thank you for taking the time to share your experience with us! We're thrilled to hear that you appreciated the spaciousness of our rooms and enjoyed the amenities provided during your stay at Raffles Seychelles.

Ensuring our guests have a comfortable and enjoyable stay is our priority, and we're delighted that our service met your expectations.

Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the near future.
Visited in december 2023
Enjoyed our stay in this fantastic villa with breathtaking views and a private pool. The breakfast buffet and dinner choices were delightful, especially with the chefs accommodating vegan preferences. The small yet lovely beach offered excellent snorkeling opportunities. Don't forget to visit Cruises Island to encounter the tortoises.

Special thanks to Trisha from the concierge for her exceptional assistance in fulfilling our requests.
RAFFLES
RAFFLES Manager
12/27/2023 at 05:19
Thank you for your recent stay and for sharing your fantastic experience at Raffles Seychelles!

We're thrilled to hear that the breathtaking views, private pool, and delectable vegan-friendly options served during breakfast and dinner added to your enjoyment. Our culinary team takes great pride in catering to diverse preferences, and it's delightful to know it made a difference during your stay.

The snorkeling at our charming beach is indeed a slice of paradise, and we couldn't agree more about the enchanting experience awaiting at Cruises Island with the tortoises.

Trisha, our concierge superstar, will be overjoyed by your recognition. Providing exceptional assistance is at the core of our service philosophy, and it's fantastic to know she exceeded your expectations.

We look forward to welcoming you back for another unforgettable stay!
Visited in december 2023
I recently had the pleasure of staying at Raffles, and I must express my heartfelt gratitude to the entire team for the exceptional hospitality. From the moment I arrived, the staff went above and beyond to ensure a truly wonderful experience. The attention to detail, impeccable service, and luxurious accommodations made my stay truly memorable. I would like to give special mention to Essam & Cathyfa from Curieuse Restaurant, Darell, Samantha, Patricia, Aline, Valerie, Rose-Meirry from Losean Breakfast Team, JC from Front Desk & Ray, Winston, Evans & Derrick from the buggy drivers. Thank you, Raffles, for creating an atmosphere of warmth and excellence that sets you apart. I look forward to returning and reliving the extraordinary moments you provided.
Visited in december 2023
Avec ma compagne, nous avons passé une semaine début décembre au Raffles Seychelles.
Tout était absolument parfait : notre villa panoramique, les restaurants, le cadre de l'hôtel, la plage, la gentillesse et le professionnalisme de tout le personnel à qui nous avons eu affaire. Aucune fausse note du jour de notre arrivée à notre jour de départ.
Visited in december 2023
Tolles Hotel in sehr schöner Lage, optimal für schöne Ausflüge über die Inseln.
Am besten eine Wohnung mit Ausblick buchen ????
RAFFLES
RAFFLES Manager
12/22/2023 at 08:06
Vielen Dank, dass Sie Ihre Erfahrungen geteilt haben und sich für einen Aufenthalt in unserem Hotel entschieden haben.

Wir freuen uns, dass Sie die fantastische Lage unseres Hotels gefunden haben, ideal für die Erkundung der wunderschönen nahegelegenen Inseln. Es ist wunderbar, dass Sie die Möglichkeit genossen haben, ein Apartment mit Aussicht zu buchen, das Ihnen ein außergewöhnliches Erlebnis beschert.

Wir freuen uns über Ihr Feedback zu den Zimmern und der Anlage. Seien Sie versichert, wir sind stets bestrebt, unsere Einrichtungen auf dem höchstmöglichen Niveau zu halten und allen unseren Gästen einen komfortablen Aufenthalt zu gewährleisten.

Wir freuen uns, dass Sie in unmittelbarer Nähe des Hotels eine Vielzahl von Aktivitäten vorgefunden haben, die es Ihnen ermöglichen, die Gegend bequem zu erkunden und zu genießen.

Vielen Dank für Ihre freundlichen Worte und dafür, dass Sie sowohl die positiven Aspekte als auch die Bereiche mit Verbesserungspotenzial hervorgehoben haben. Wir hoffen, Sie auch in Zukunft wieder für einen fantastischen Aufenthalt bei uns begrüßen zu dürfen.
Visited in december 2023
El mejor sitio para disfrutar con la familia
Visited in december 2023
There are only a few properties that make you feel like they’re obsessed about ensuring you have a good time. This is one of them. The staff go out of their way for your comfort so much that it feels like family pampering you.
We thoroughly enjoyed our time here inspite of bad weather. The snorkeling on their beach is really nice.
Definitely recommended!
RAFFLES
RAFFLES Manager
12/22/2023 at 05:47
Thank you for your heartfelt review and for choosing to spend your time with us at Raffles Seychelles!

It warms our hearts to receive such kind words about our dedication to ensuring our guests have an exceptional experience. We take pride in going above and beyond to make everyone feel like part of our family, and we're thrilled to hear that you felt pampered during your stay.

We're sorry to hear about the inclement weather, but we're delighted that it didn't hinder your enjoyment. It's fantastic that you were able to make the most of our snorkeling facilities and had a wonderful time despite the conditions.

Your recommendation means the world to us. We're grateful for your support and look forward to welcoming you back for more memorable experiences, rain or shine!
R.
R.
Visited in december 2023
Très bien situé, très bon accueil de Francesca, vue exceptionnelle de la villa, diner à la hauteur d'un restaurant gastronomique.
Visited in december 2023
I had the pleasure of staying at this hotel twice, and both experiences were exceptional.
The staff is consistently helpful and friendly, contributing to a warm and welcoming atmosphere. The villa offers breathtaking views, making every moment spent there truly memorable. The panoramic scenery adds a delightful touch to the overall experience. The private pool is a fantastic feature, providing a perfect retreat for relaxation. Families with children will find the Kids Club to be a hub of activity, with plenty of engaging events and activities for the younger guests. Parents can enjoy peace of mind knowing that their children are well taken care of. The Asian restaurant and sushi room within the hotel are culinary delights.

Highly recommended!
RAFFLES
RAFFLES Manager
12/22/2023 at 05:48
Thank you immensely for choosing to stay with us not just once, but twice, and for taking the time to share your exceptional experiences at our hotel!

We're thrilled to hear that our staff consistently provided helpful and friendly service, contributing to a warm and welcoming atmosphere throughout your stays. It's wonderful that you found the villa's breathtaking views and panoramic scenery truly memorable, adding an extra touch of delight to your time here.

We're delighted that you enjoyed the private pool as a perfect retreat for relaxation and that families found our Kids Club to be an engaging hub of activities. Ensuring children's enjoyment and safety is a top priority for us, allowing parents to relax and enjoy their stay worry-free.

Your praise for our Asian restaurant and sushi room delights us! We're thrilled that you found them to be culinary delights and we appreciate your high recommendation.

Thank you once again for your amazing review. We look forward to welcoming you back for another unforgettable stay!
Visited in december 2023
Wir sind bereits zum dritten Mal in diesem Hotel. Wir waren stets sehr zufrieden. Egal ob mit der Villa, dem Personal, dem Essen oder der gesamten Anlage. Auf unsere Wünsche wurde immer eingegangen und was möglich war, wurde möglich gemacht.
Visited in december 2023
Ho soggiornato al resort Raffles delle Seychelles.
C'è veramente poco da dire, posizione stupenda, personale estremamente competente e gentile. Camere spaziose e pulite. Per non parlare della vista! Ho soggiornato su una ocean view villa con piscina privata.: vista mozzafiato. Devo dire che è stata una vacanza perfetta.
Parlando dei ristoranti devo dire che il cibo era di ottima qualità e piacevole, ovviamente se piacciono le spezie in caso contrario si può chiedere se si riesce preparare il pesce o carne naturale (sale e pepe). Lato cucina mi sentirei di dare un solo consiglio. Le porzioni sono veramente grandi! Mi è rimasta impressa la tartare di tonno, buonissima tra le altre cose, ma era davvero grande per essere un antipasto. Credo fosse stata una tartare da 150gr, e quindi non sono riuscito a gustarmi il polpo al curry totalmente. Magari se fosse possibile ridurre le porzioni, farle più piccole, così da avere meno spreco di cibo e se qualcuno ha ancora fame, magari dare la possibilità di prendere un secondo "main course". Ma credo sia difficile per l'organizzazione della cucina. A parte questo, che non è assolutamente una critica, la ristorazione è stata molto buona. Chef e camerieri estremamente gentili e sempre con il sorriso!
Per quanto riguarda la camera, anche in questo caso, non ci sono critichi da fare, ma ho solo un consiglio darvi. Essendo un resort cinque stelle, si va a guardare anche ai minimi dettagli, chiamiamolo "il pelo sull'uovo". Il consiglio è quello di prestare maggiore attenzione alla polvere che si deposita sopra le lampade e sopra ai vetri (erano anche un po' sporchi) del mobile dove è situata la macchinetta del caffè. A parte questo dettaglio, perchè si parla di dettagli, la stanza era pulita. Un plauso al fatto che prestate attenzione all'ambiente con il ricambio della biancheria del letto.
Però, c'è un però, che mi ha lasciato esterrefatto... Il servizio spiaggia, ed è solo grazie al dialogo avuto con la signora Ernestina Bertarina che mi ha fatto cambiare idea sul consigliare il Constance Lemuria e non il Raffles a mio zio. E' successo che ho chiesto una maschera da snorkeling con boccaglio (no pinne) da portare a La Digue, ma il vostro collaboratore non me l'ha voluta dare. Ora trovo alquanto discutibile il fatto che un resort cinque stelle si rifiuti di prestare una maschera ad un suo ospite per una escursione oltre al fatto che il signor Bernard ha avuto l'ardire di chiedere se fossi cliente del resort. Ho viaggiato molto e ho soggiornato su diversi resort cinque stelle, ed è stata la prima volta che mi si è rifiutato il prestito di una maschera o attrezzatura. La scusa, perchè di scusa si tratta, del Sign. Bernard è stata quella di dirmi che le maschere sono a disposizione della clientela ad uso esclusivo sulla spiaggia. Ora mi chiedo, se questa affermazione è vera (cosa che non è in quanto sia il direttore del resort sia la signora Ernestina hanno confutato), il perchè ho dovuto aspettare 1 ora/1 ora e mezza diversi giorni prima di avere una maschera. Magari dovreste acquistare più maschere e boccagli e meno canoe? Ripeto, un resort cinque stelle deve essere al servizio del cliente anche prestandogli l'attrezzatura. Fortunatamente non mi mancano i soldi per acquistarne o noleggiarne una e così ne ho noleggiata una.
A parte questo spiacevole episodio, non c'è molto da dire sul resort. E' stata una vacanza perfetta su tutti i punti di vista. Resort molto pulito, immerso nel verde, con una spiaggia stupenda. Un plauso a tutto il personale, tranne il collega sopracitato, sempre gentile, disponibile e cosa più importante senza con il sorriso.
Tornato in Italia ho subito chiamato l'agenzia e ho riferito di optare per il Raffles e non il Lemuria per i prossimi clienti e ho consigliato a mio zio di farvi visita il prima possibile!

Un ringraziamento particolare va alla signora Ernestina, in quanto persona veramente squisita, gentile e sempre a disposizione dell'ospite
Visited in december 2023
Das Hotel ist in die Hügeln eingefügt, sehr schöner hoteleigener Strand. Service entspricht der Kategorie. Sehr freundliches Personal. Ein besonderes Dankeschön an Aaron, Edmond und Valerie. Essen hervorragend, Getränkepreise sehr hoch.
Visited in december 2023
Wonderfull stay,nice location,friendly team
RAFFLES
RAFFLES Manager
12/13/2023 at 14:25
Thank you for choosing Raffles Seychelles for your stay! We're thrilled that you had a wonderful experience and enjoyed our location. Our team is dedicated to creating a friendly and welcoming atmosphere for all our guests, and it's fantastic to hear that they made your stay special. Your kind words mean a lot to us, and we hope to have the pleasure of hosting you again soon for another fantastic stay! Thank you for sharing your positive feedback!
Visited in december 2023
Wonderful stay!
RAFFLES
RAFFLES Manager
12/22/2023 at 07:32
Thank you for your fantastic feedback!

Your praise is truly appreciated, and we're grateful for your support. We hope to continue delivering exceptional service and experiences during your future visits to our establishment!
Visited in december 2023
Каникулы на день рождения
наше пребывание и первое впечатление от отеля можно назвать «потрясающим». Выходные, проведенные в отеле в день моего дня рождения, запомнились теплым приемом, который я получил, а также профессиональным обслуживанием и дружелюбным отношением всех на протяжении всего моего пребывания. Я обязательно пойду снова, так как сейчас он занимает первое место в моем списке.
Visited in december 2023
Bellissimo albergo. Bella spiaggia e buon cibo. il personale è molto gentile, soprattutto Shirin al bar. Fa ottimi cocktail ed è sempre stato utile.
Abbiamo trascorso un soggiorno meraviglioso e ritorneremo di sicuro
Visited in december 2023
The FAM trip visit was very informative, thank you for your time.
RAFFLES
RAFFLES Manager
12/29/2023 at 09:21
Absolutely delighted to hear that you found the FAM (Familiarization) trip informative! We are thrilled you could join us and appreciate your time spent learning about our offerings. Should you have any further queries or need additional information, please feel free to reach out. We look forward to the possibility of collaborating in the future.
Visited in december 2023
Came to this hotel for our honeymoon.
Best hotel I’ve stayed in. Perfect location. The views are amazing. Right on the beach and best of both sand beaches and greenery. Loved the Tortoises!
Staff all so very helpful and welcoming.
From check in to check out was smooth.
Food was delicious and such a great selection.

Everything was smooth . Housekeeping team was amazing and kept everything clean.
The buggy team was very helpful getting us around the resort.
Bernie (Bernard) was amazing and very attentive. Always smiling and happy.

Christopher at the gift shop very kind and helpful. Knew his stuff about the shops. Friendly and welcoming
RAFFLES
RAFFLES Manager
12/29/2023 at 09:19
It's wonderful to hear that you had such an amazing honeymoon experience at our hotel. Thank you for highlighting the perfect location, stunning views, and the blend of sandy beaches and lush greenery. Our team takes pride in providing excellent service, and we're thrilled that you found our staff helpful, welcoming, and attentive throughout your stay.

We're delighted that you enjoyed the delicious food and the diverse selection we offer. It's great to know that our housekeeping team ensured a clean and comfortable environment for you. The buggy team is dedicated to making transportation around the resort easy, and we're glad they were helpful.

Bernard and Christopher will be recognized for their outstanding service! We're proud to have them as part of our team and we'll make sure they receive your kind words.

Thank you once again for choosing our hotel for your special occasion. We hope to welcome you back for more memorable experiences in the future!
Visited in december 2023
Cela fait 2 fois que nous séjournons au Raffles, les villas sont luxueuses et ont vue imprenable sur la mer, la restauration est excellente digne d'une cuisine comme en France, le personnel est au petit soins,
Visited in december 2023
хорошее расположение, очень красивый вид с нашей виллы, хороший выбор блюд на завтрак.
Visited in december 2023
мы любим Сейшелы, ездим туда почти каждый год, большую часть времени остаемся на острове Иден, в этом году мы переоделись и остановились в Raffles, в целом мы были очень впечатлены этим местом, все там такие милые и гостеприимные
Visited in december 2023
Un resort meraviglioso! Le ville sono spaziose ed eleganti, il patio con la piscina privata è un sogno. I servizi sono ottimi e si mangia benissimo in ogni ristorante. Potrebbe migliorare un po’ il servizio, che é ottimo ma non eccelle.
Visited in november 2023
Good
RAFFLES
RAFFLES Manager
11/29/2023 at 08:48
Thank you for sharing your feedback! We're thrilled that you enjoyed your stay at Raffles Seychelles.
We hope to welcome you back soon for another memorable stay!
Visited in november 2023
Excellent location
RAFFLES
RAFFLES Manager
11/29/2023 at 08:47
Thank you for sharing your feedback! We're thrilled that you enjoyed our location during your stay at Raffles Seychelles.

Our team takes great pride in offering an excellent location to our guests, and we're delighted that it added to the enjoyment of your experience.

We hope to welcome you back soon for another memorable stay!
Visited in november 2023
Very nice location
Visited in november 2023
Overall another great Raffles! Excellent location great service, very classy well maintained property. Can easily spend. Day here itself
RAFFLES
RAFFLES Manager
11/27/2023 at 09:15
Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Raffles. Your kind words about our excellent location, top-notch service, and the classy, well-maintained property mean a lot to us.

We strive to create an environment where our guests can truly relax and enjoy their time with us, and we're delighted to know that you found it to be a place where you could easily spend a day.

We appreciate your support and hope to welcome you back for many more memorable experiences at Raffles.
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