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Très grosse déception.
Le personnel n’est pas capable de gérer une situation de base. Présence d’un aliment allergique dans un plat. Aucune précision sur la carte, ni lors de la commande. Aucune solution proposée à part « c’est votre problème ».
J’ai dû payer le plat, sans pouvoir le manger. Aucun geste commercial ou proposition annexe. Pire expérience sur l’île.
Ps: Impossible de noter la qualité de la nourriture.
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Uma grande desilusão.
Os funcionários não são capazes de lidar com uma situação básica. Presença de um alimento alérgico num prato. Não há pormenores na ementa ou no pedido. Nenhuma solução oferecida para além de "o problema é vosso".
Tive de pagar o prato sem o poder comer. Nenhum gesto comercial ou oferta adicional. A pior experiência na ilha.
Ps: Impossível avaliar a qualidade da comida.
Software de tradução
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Very big disappointment.
The staff are not capable of dealing with a basic situation. Presence of an allergic food in a dish. No details on the menu or when ordering. No solution offered other than "it's your problem".
I had to pay for the dish without being able to eat it. No commercial gesture or additional offer. Worst experience on the island.
As entradas eram boas, a tábua de queijos vinha muito bem recheada. Em termos de carne não recomendo, pedi um bife médio mal e trouxeram me uma sola de sapato à mesa apenas acompanhada por uma dose industrial de batatas fritas, o meu marido pediu as filetes com molho de manga e estavam medíocres, para o que é, é muito caro e deixa a desejar, não voltaria nem recomendaria
8/10 We had a nice dinner, good value for money, I would come back.
Very good:
- Chicken with pineapple
- Wine
- Ambient
- Service
Good:
- Garlic bread
- Soup of the day (leek)
- Pork Supreme (tiny bit dry but tasted good)
Can be improved:
- Mains' sides: salad tasted/smelled weird and chips were unseasoned
- The view is marvelous, but it was difficult to see due to how dirty the windows are!
Serviço muito demorado, cerca de 50 minutos par trazerem a comida. Foi preciso chamar o empregado para alertar para a situação . Pedimos para trazer primeiros as entradas e depois o prato. Trouxeram tudo junto.
O restaurante tem bastante barulho.
Fabulous Meal. We had the tuna and the vegetable lasagna, as well as a lovely bottle of Portuguese wine. Bonnie thoroughly enjoyed her vegetable lasagna. I had a small taste. Delicious cheese sauce. My tuna steaks were perfectly cooked rare. They substituted a tasty green oil based sauce that came with the other tuna dish. It was fantastic. It came with sweet potatoes and carrot based vegetables. It was at least 300 grams (10 ounces) of tuna. We came in for fish soup a few days before and it was also great. We are staying nearby for the next 4 weeks and will be back.
La comida muy buena, el arroz de marisco buenísimo! El camarero Joao y el servicio muy agradables. Las vistas frente al mar preciosas.
10/10 ambiente, servicio y vistas.
In una settimana a san miguel, il posto migliore in cui siamo stati. Cibo buonissimo, ambiente accogliente. Durante il giorno la terrazza vista oceano è bellissima, tempo permettendo.
Personnel débordé : plus d'une demi-heure d'attente pour une entrée, servie par erreur à deux autres tables.
Ensuite s'entendre dire après une heure d'attente que les plats, du thon, ne sont plus disponibles ... sans guère d'autre option que la casserole de poisson.
Sur l'addition, l'eau du robinet, servie en carafe est payante sans que des verres aient été mis à disposition...
Belle terrasse mais grosse déception ! Nous nous attendions à mieux. Rien de tel sur d'autres îles et villes beaucoup plus modestes ...
Grande déception par rapport à ce que j'ai pu lire sur cet endroit. Nous avons gouté deux de leurs spécialités, les crustacé gratinés et le boeuf à l'ail et piment. Tous les deux trop cuits et beaucoup moins bon que ce qu'on a eu la change de gouter ailleurs. Ok, la vue est sympa ...
Le personnel n’est pas capable de gérer une situation de base. Présence d’un aliment allergique dans un plat. Aucune précision sur la carte, ni lors de la commande. Aucune solution proposée à part « c’est votre problème ».
J’ai dû payer le plat, sans pouvoir le manger. Aucun geste commercial ou proposition annexe. Pire expérience sur l’île.
Ps: Impossible de noter la qualité de la nourriture.
————
Uma grande desilusão.
Os funcionários não são capazes de lidar com uma situação básica. Presença de um alimento alérgico num prato. Não há pormenores na ementa ou no pedido. Nenhuma solução oferecida para além de "o problema é vosso".
Tive de pagar o prato sem o poder comer. Nenhum gesto comercial ou oferta adicional. A pior experiência na ilha.
Ps: Impossível avaliar a qualidade da comida.
Software de tradução
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Very big disappointment.
The staff are not capable of dealing with a basic situation. Presence of an allergic food in a dish. No details on the menu or when ordering. No solution offered other than "it's your problem".
I had to pay for the dish without being able to eat it. No commercial gesture or additional offer. Worst experience on the island.
Ps: Impossible to rate the quality of the food.
Translation software
Very good:
- Chicken with pineapple
- Wine
- Ambient
- Service
Good:
- Garlic bread
- Soup of the day (leek)
- Pork Supreme (tiny bit dry but tasted good)
Can be improved:
- Mains' sides: salad tasted/smelled weird and chips were unseasoned
- The view is marvelous, but it was difficult to see due to how dirty the windows are!
O restaurante tem bastante barulho.
10/10 ambiente, servicio y vistas.
Ensuite s'entendre dire après une heure d'attente que les plats, du thon, ne sont plus disponibles ... sans guère d'autre option que la casserole de poisson.
Sur l'addition, l'eau du robinet, servie en carafe est payante sans que des verres aient été mis à disposition...
Belle terrasse mais grosse déception ! Nous nous attendions à mieux. Rien de tel sur d'autres îles et villes beaucoup plus modestes ...