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Members' reviews on AX THE VICTORIA HOTEL
4.4/5
36 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
AX THE VICTORIA HOTEL * * * *
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We wish to extend our thanks for the review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Your kind comments are greatly appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards and congratulations from Malta,
Ludgarda Schembri
Manager – Online Reputation
Parę minut zejścia do portu, jednak powrót trochę trudniejszy bo bardzo stromo????
We wish to extend our thanks for the encouraging review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about the facilities and service are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay and special occasion a successful and memorable one.
Especially your comments about our staff are appreciated. .
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards and belated birthday wishes from Malta,
Ludgarda Schembri
Manager – Online Reputation
On behalf of all the staff I thank you for placing your positive review on Google.
Should you require any help with making reservations for your next visit, please do not hesitate to contact us. We will be only too happy to help you out.
Sincerely,
Kevin Callus
General Manager
A big GRAZZIE for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about the facilities are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Your kind comment is greatly appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Your kind comment is greatly appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Your kind comment is greatly appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the encouraging review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about the breakfast and staff are appreciated. Of course, we are taking note of your suggestions and have forwarded them to the relevant department heads for their due consideration and action.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the encouraging review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Es ist eine Freude zu lesen, dass unsere Bemühungen dazu beigetragen haben, die meisten Ihrer Kriterien zu erfüllen, und möglicherweise sogar dazu beigetragen haben, Ihren Aufenthalt in unserem Hotel zu einem erfolgreichen und unvergesslichen Erlebnis zu machen.
Besonders Ihre Kommentare zu unseren Mitarbeitern werden geschätzt.
Wir hoffen, dass Sie in Betracht ziehen, auch in einem unserer anderen 6 Hotels auf der Insel zu unserer Marke AX zurückzukehren. Sie können sich auch gerne an uns wenden, indem Sie auf die verschiedenen Social-Media-Plattformen einschließlich unserer Website verweisen.
Bis dahin senden wir sonnige Grüße aus Malta.
Ludgarda Schembri
Sadly room 612 had a bad sewage smell !!!
We wish to extend our thanks for the encouraging rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
The recommendation is greatly appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Wir möchten uns für die hervorragende Bewertung bedanken.
Es ist eine Freude zu lesen, dass unsere Bemühungen dazu beigetragen haben, die meisten Ihrer Kriterien zu erfüllen, und möglicherweise sogar dazu beigetragen haben, Ihren Aufenthalt in unserem Hotel zu einem erfolgreichen und unvergesslichen Erlebnis zu machen.
Besonders Ihre Kommentare zu unseren Mitarbeitern werden geschätzt.
Wir hoffen, dass Sie in Betracht ziehen, auch in einem unserer anderen 6 Hotels auf der Insel zu unserer Marke AX zurückzukehren. Sie können sich auch gerne an uns wenden, indem Sie auf die verschiedenen Social-Media-Plattformen einschließlich unserer Website verweisen.
Bis dahin senden wir sonnige Grüße aus Malta.
Ludgarda Schembri
Breakfast was fine with a good selection.
Rooftop pool with a stunning view.
Room service was very well organized, friendly and clean.
Nice experience overall
We wish to extend our thanks for the encouraging review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about the breakfast, facilities and service are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Ein Pool ist kleiner und nur für Erwachsene. Auch der Innenpool mit Dampfbad und Sauna top. Wasserproben werden täglich entnommen. Wir empfanden die Lage etwas abseits, weil es daher ruhig war, super. Man ist in 5 Minuten am Wasser und an den Fähren und Bushaltestellen.
Haben uns rundum wohlgefühlt und mit diesem Hotel auf Malta die perfekte Wahl getroffen..
Es ist eine Freude zu lesen, dass unsere Bemühungen dazu beigetragen haben, die meisten Ihrer Kriterien zu erfüllen, und möglicherweise sogar dazu beigetragen haben, Ihren Aufenthalt in unserem Hotel zu einem erfolgreichen und unvergesslichen Erlebnis zu machen.
Wir freuen uns, dass Sie positiv ueberrascht waren.
Wir hoffen, dass Sie in Betracht ziehen, auch in einem unserer anderen 6 Hotels auf der Insel zu unserer Marke AX zurückzukehren. Sie können sich auch gerne an uns wenden, indem Sie auf die verschiedenen Social-Media-Plattformen einschließlich unserer Website verweisen.
Bis dahin senden wir sonnige Grüße aus Malta.
Ludgarda Schembri
Manager - Online-Reputation
Après avoir contacté l’hôtel, ces derniers ne veulent rien savoir, pas de remboursement ni de geste commercial possible.
Bref nous sommes déçu et nous ne trouvons pas cela très commercial.
We take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations.
Your feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests.
Your information has been forwarded to the relevant department heads for due consideration and possible implementation.
You may contact us by referring to our website.
Sincere regards.
Ludgarda Schembri
Manager – Online Reputation
Pluspunten van het hotel: goede ligging tov de ferry naar Valletta, uitgebreid en gevarieerd ontbijtbuffet, goede bedden, zwembaden (binnenbad was gesloten wegen onderhoud), turndown service,...
Waarom dan geen topscore?
Enkele kleine onderhoudsmankementen zoals de dichting van de douchedeur die lekte waardoor er veel water op de badkamer- en kamervloer terecht kwam, slordige gordijnen, spleet onder de kamerdeur waardoor geluid van de gang hoorbaar was geeft een welverdiende 4/5.
We wish to extend our thanks for the review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff are appreciated. Of course, we are taking note of your suggestions and have forwarded them to the relevant department heads for their due consideration and action.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the encouraging review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your kind comments including the ones relating to our staff are appreciated. Of course, we are taking note of all your comments and have forwarded them to the relevant department heads for their due consideration and action.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Le restaurant est très bon.
A big MERCI for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about the service are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Es ist eine Freude zu lesen, dass unsere Bemühungen dazu beigetragen haben, die meisten Ihrer Kriterien zu erfüllen, und möglicherweise sogar dazu beigetragen haben, Ihren Aufenthalt in unserem Hotel zu einem erfolgreichen und unvergesslichen Erlebnis zu machen.
Besonders Ihre Kommentare zu unseren Mitarbeitern werden geschätzt. .
Wir hoffen, dass Sie in Betracht ziehen, auch in einem unserer anderen 6 Hotels auf der Insel zu unserer Marke AX zurückzukehren. Sie können sich auch gerne an uns wenden, indem Sie auf die verschiedenen Social-Media-Plattformen einschließlich unserer Website verweisen.
Bis dahin senden wir sonnige Grüße aus Malta.
Ludgarda Schembri
Manager - Online-Reputation
- Leider war die Hygiene nicht wie erwünscht (z.B. Schimmel an der Decke, Flecken an Handtücher,...)
Anmerkung: Nach der Anfrage bekamen wir ein anderes Zimmer.
- Klimaanlage konnte man leider nicht genau regulieren
- Dusche hat immer überflutet an Wasser
Positiv:
- Aussicht war sehr schön!
- Mit einer der besten Gyms, die ich jemals in einem Hotel gesehen hab (gute Auswahl an Geräten, TRX, genug Gewichte)
- Frühstück hatte viel Auswahl
- Zimmerservice
- Lage (Bushaltestelle sehr nah, Promenade sehr nah,...)
Zum Punkt der Hygiene: Malta ist generell nicht ein sehr sauberes Land, z.B. werden die Mülltüten einfach raus gelegt auf die Straße. Das führt zu Ungeziefer und Gestank in der Stadt allgemein. Schade, da Malta an sich sehr viel bieten kann...
Daher muss man ein Auge zudrücken bei der generellen Hygiene auch in Hotels ;)
Es ist eine Freude zu lesen, dass unsere Bemühungen dazu beigetragen haben, vielen Ihrer Kriterien zu erfüllen, und möglicherweise sogar dazu beigetragen haben, Ihren Aufenthalt in unserem Hotel zu einem erfolgreichen und unvergesslichen Erlebnis zu machen.
Besonders Ihre Kommentare zum Zimmerservice, Gym und Fruehstueck werden geschätzt.
Wir möchten betonen, dass es ein System gibt, wie Müll gesammelt wird und dass er nicht einfach auf der Straße liegen gelassen wird, um irgendmal gesammelt zu werden. Dreimal pro Woche wird organischer Müll abgeholt, einmal pro Woche wiederverwertbarer Müll und zweimal pro Woche sonstiger Müll auf der ganzen Insel, auch an Feiertagen. Für diejenigen, die sich nicht an diesen Zeitplan halten, werden Bußgelder verhängt – und die Bußgelder werden tatsaechlich verhängt. Auch der Müll wird kostenlos abgeholt.
Wir hoffen, dass Sie in Betracht ziehen, auch in einem unserer anderen 6 Hotels auf der Insel zu unserer Marke AX zurückzukehren. Sie können sich auch gerne an uns wenden, indem Sie auf die verschiedenen Social-Media-Plattformen einschließlich unserer Website verweisen.
Bis dahin senden wir sonnige Grüße aus Malta.
Ludgarda Schembri
Manager - Online-Reputation
With the best hostess in malta !!!!!!!!
Doriaanne Camiller
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about Dorianne are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send our best regards,
Ludgarda Schembri
Manager – Online Reputation
Benito,
Your positive feedback regarding your stay with us at The Victoria Hotel has been very well received by the whole team.
May we have the pleasure of welcoming you back for yet more pleasant stays at The Victoria Hotel.
Sincerely,
Kevin Callus
General Manager
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our front desk member of staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Personnel adorable et disponible. Nous y avons passé en famille un excellent sejour
We wish to extend our thanks for the encouraging review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
A big GRACIAS for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Your kind comments are greatly appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
A big MERCI for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the encouraging rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation