LE MÉRIDIEN SPA RESORT
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This superb hotel, the furthest from the centre of Limassol, is one of the most pleasant of the island's palaces. So we start with two flaws: The proximity of a giant factory and the exterior architecture of the main building that is getting older. But the stone village around, with its squares, its pergolas, is really charming. The facilities are of perfect quality, many amenities and facilities (including an incredible health centre) designed by Philippe Starck. The swimming pools are so numerous that the sea is forgotten. The rooms are comfortable and there are no fewer than seven restaurants (Japanese, Italian, fish, pub, etc.). Very large rooms, some recently refurbished by Kenzo. But the hotel also has individual villas. The complex is set in a huge flowered garden, which is maintained by a highly prized gardener.
With my partner stayed for a week and had an amazing experience.
I am Marriott's Titanium member and we are spending over 2 months per year in St. Regis, Ritz Carlton, Luxury Collection hotels all over the world.
Apart from the landscape, what really makes Parklane so prominent is the outstanding service culture of your Ladies and Gentlemen. We had such a wonderful time every day at breakfast...shout out to your baristas...best coffee ever
See you soon !!!!
The second encounter was much more egregious - as a non-uniformed man jumped out of a car and started interrogating us about our presence trying to leave the property. I asked the man to please calm down and he was incredibly defensive. It was bizarre and uncalled for - and really left a sour taste in my mouth about this property.
The breakfast service was verrrrrrrry understaffed as well - and I watched the waiters approach every table except for ours most days. Most days, I had to physically get up and chase down a waiter at the point-of-sale system to request a coffee after watching waiters take care of the tables around us for 15+ minutes.
Pool service was just okay. The first day we were largely ignored by the staff and had to flag them down for orders - but on the second and third day (presumably, once they realized we tip) they were much more available for our requests.
Location isn't great - just in that it's quite far from Limassol but the surrounding neighborhood is quiet.
Perhaps it's that we were dressed for more upscale American streetwear instead of high street European fashion - but regardless, the way we were treated was a bit embarrassing to the Luxury Collection brand.