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Members' reviews on BASECAMP HOTEL

4.3/5
18 reviews
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Value for money
Location
Cleanliness
Setting / ambience
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Visited in april 2024
Amazing place. Huge public area in the back with a pool, fire pits, and I believe a bar. Room's were comfortable and warm. 5 stars.
Visited in march 2024
Very friendly staff. Stayed for 2 nights. We liked the location, very close to everything. The rooms were nicely decorated. They have a brewery that offers a lot of variety of beers. Their food is also good.
Visited in february 2024
Maddie with an I-E was the most professional and courteous host I've ever had the pleasure to interact with. Rachel was also an A+ example of what you would hope to see in a hotel receptionist. I hope my sons are lucky enough to marry women as amazing as Maddie and Rachel. The hotel is amazing, and location couldn't be better. There are multiple hot tubs, a coffee bar, and brewery. You couldn't imagine a better place to say. I love this place.
Visited in february 2024
Came to Tahoe for a small vacation and decided to try a new hotel and I do not regret! The staff was wonderful and Alexiah was incredibly helpful and made our experience so much better. I would entirely recommend for anyone considering this hotel!
Visited in february 2024
I recently stayed at this hotel and had a disappointing experience. The room had a leaking shower faucet, which made a constant dripping noise. Additionally, the heater was very noisy, making it hard to sleep. The room also had cleanliness issues, including stains on the carpet and, most concerning, I saw a cockroach. Overall, not a pleasant stay.
Visited in february 2024
Stayed here twice, it’s pretty mid. The bottom rooms are extremely dark and you can’t open the windows without having no privacy. The second time we accidentally got a room with two beds and they wouldn’t switch us to a single bed room. The latte from the cafe was undrinkable. The hot tub is nice and the lord of the rings millennial aesthetic is an attempt at something cute, but I won’t be returning for a third visit.
Visited in february 2024
This place is so lovely and the people here were so nice it made our entire day!! Especially Rachel and Alexiah behind the front desk, truly the best ever. Highly recommend!
Visited in february 2024
Had the best experience here with Alexiah and Rachel!

So kind, accommodating, and gave us the best experience here. The cafe here is amazing too, smoothies are all made fresh! Will def come again thank you for making us feel so welcomed!!
Visited in february 2024
Loved that there was a beer right outside the door!!!!
Visited in february 2024
The room I stayed in was not cleaned properly, including the bedding which was not changed.

I wanted to like it because I've had a good experience at Basecamp Boulder, but we found foreign hairs on the bedsheets and pillowcases. There were also used disposable contact lenses stuck on the bedside table. Additionally, the walls are paper thin, which magnified the sound from the 2 dogs from a neighboring room that barked constantly when their owners were not there.
Visited in february 2024
Parking is free but it can sometimes take a while to find an available space. Our room was spacious with a comfortable bed and nice balcony area and the cleanliness of the room was to a good standard. The hotel itself is quite sociable as they have live music/games in the outdoor communal area. The location is great, right on the stateline so in the evenings you can enjoy the nightlife that Nevada has to offer.
There is also a cafe onsite which we had breakfast at both mornings, the food was really good and we found the staff really personable and helpful however we found the man who checked us in didn't give us the warmest of welcomes. There are two hot tubs and we went in the upstairs one which was lovely. Unfortunately we had a really bad nights sleep on our first night as the guests staying above us were making so much noise and having a loud argument. The floorboards are so creaky at this hotel and walls really thin so there is no guaranteed good nights sleep. I would suggest requesting a room on the top floor to avoid this. We requested a room change but this was not accommodated however the hotel manager kindly refunded us half our first night stay total to compensate for the issue.
Overall it is a nice hotel but we probably wouldn't rush back.
Visited in january 2024
We were impressed with how clean our room was. The person at front desk was also very friendly. Also, they have an amazing hot tub outside. Overall, we enjoyed our stay here and would stay here with our family in the future as well.
Visited in january 2024
Exelente
Visited in january 2024
Great Hotel, Rooms are nice. The service was amazing and the s'mores kits are great for the outside fireplaces, also like that this place is damn near everything, casinos to shops to many great restaurants.
Visited in december 2023
Good side:

- The whole hotel is dog friendly, thank you very much for that, it was really great to be able to have my dogs with me ( that I consider as my children lol )
-The hotel is very well located.
- You are very close to shops and restaurants. Which is convenient.
-The staff are friendly.
-The rooms are clean.
- It's easy to park in front of the hotel when it's not busy.
- Nice courtyard area with bonfires and games and a cool little bar.
- A warm, dog-friendly little bar.

The other point is a little restrictive:

- The ventilation/heating/air-conditioning system sounds like a lawnmower engine all the time, and if you switch it off, it sounds like a refrigerator vibrating all the time... It was annoying in the long run.

- Tv : Old tv , no possibility to put Nelfix and watch a movie before sleeping , it's an old tv , with buy tv channels .

- No maid service during the 3 days I stayed and no coffee supply. I have two dogs and when we went to the beach they had sand accumulated under their feet so it wasn't pleasant to see the ground dirty, plus it was snowing and muddy ..... A little tap on the floor would have been nice ... or added something in the rooms for people to clean themselves, that wouldn't have bothered me.

- No coffee at reception .....

- No garbage cans in the courtyard, I always pick up after my dogs and there was no garbage can... I had to find one in the middle of the street ...

Thank you for your welcome and your service.
Visited in november 2023
During our Thanksgiving trip to Basecamp, a new experience for us in Tahoe, the hotel's location was a plus. The front desk gentleman was exceptionally friendly.

Unique to Basecamp, they didn't provide a microwave for guests to use. Surprisingly, the front desk lady told us that heating a simple breakfast using their microwave would cost $15, which is outrageous.

The room was average, with some issues like stained towels and low shower pressure. The lack of soundproofing was also a problem, as we could hear the neighboring guests clearly.

Considering better experiences at other nearby hotels, we probably won't return to Basecamp.
Visited in november 2023
Anita made sure we were taken care of when we made a very silly booking mistake. She called the booking company and made sure everything was fine. Wonderful stay, thank you!!
geral66
Visited in july 2017
Value for money
Location
Cleanliness
Setting / ambience
Service
Hotel très tranquille avec de l'espace ! pour évoluer. Très bien situé à la limite du Nevada et à quelques pas du centre animé de boutiques et restaurants.
idéal pour les familles (nous étions avec deux enfants).
Personnel jeune et dynamique
Nous recommandons cet hôtel.

BASECAMP HOTEL

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Au sud du lac - South Lake Tahoe, 4143 Cedar Avenue, Lake Tahoe, The United States Of America
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+1 530 208 0180
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