Avis HOTEL BIJOU : découvrez les avis internautes sur ce lieu

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Members' reviews on HOTEL BIJOU

3.1/5

26 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

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f. denise hill

Visited in april 2024

Stayed April 2024-The last straw with this location, was a person got stabbed my last night of stay, at the hotel across the street. Police everywhere and blocked off and then i hear gun shots. Front Desk attendant said" Welcome to San Francisco " This location is a red light district . Homeless people all around the hotel as well as in front of hotel, and very sketchy people as well. The location is close to everything, but stay at your own risk. No card entry, you have to punch in a code to get into hotel and room, which most times does not work. The room was small, but clean. Nice bathroom and very comfortable bed. No restaurant or bar as advertised on website. Breakfast was continental .. apple, muffin and yogurt.

Angie Davies

Visited in april 2024

Firstly yes the location could be deemed a little unsavoury but it certainly wasn't the worst. Have your wits about you and your fine. The hotel is just yards from public transport, Cable cars and shopping centres, plenty of good eateries close by from restaurants to fast food.
The staff at this hotel could not be any better, super friendly and welcoming. Punya was lovely giving advice on travel and places to visit. Our room was great, the bed and pillows were like sleeping on a cloud, so comfortable you were pretty much guaranteed a good sleep. The street noise was loud the hotel could do with some double glazing but it didn't really bother us. Hair dryer, iron and coffee machine in the room. Breakfast isn't really breakfast it's a bagel, piece of fruit and yoghurts. Complimentary coffee is available in the lobby throughout the day. Rooms are serviced every other day this wasn't an issue for us, we had 4 sets of towels between 2 and can make our own bed! They have luggage storage for those with late flights this was perfect for us, on return to collect our luggage we were invited to help ourselves to coffee before our journey.
I hope we can return one day, for me this hotel was a little gem. Thank you to all the staff at the Bijou for making our stay a great one.

Aldo Camera

Visited in march 2024

Solo tienen que mejorar el desayuno, por todo lo demás está súper , lo mejor la ubicación

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Bug

Visited in march 2024

no chick-fila sauce????

Molling

Visited in march 2024

Hotel is nice and clean. Rooms are renovated and bathrooms are great. Coffee available 24/7 and some snacks for breakfast. The staff was nice and the stay went great.

Joey Rickards

Visited in march 2024

This hotel is beautifully renovated and very quaint, but the best part about our stay was the amazing staff.
With that said, the location is shady. I didn't mind the no AC, but with our window open we were woken to fights outside almost every night..
Unfortunately, we spent most of one day without water which eventually did get fixed.

acacia lyster

Visited in february 2024

Amazing service the front desk man went above and beyond we mentioned a black joy parade we were going to and he took the time to print us all the information.

Jon Boylan

Visited in february 2024

Newly reopened. Owners were on premises to assure superior service. Our spacious room on the 6th floor was lovely. Despite location near Market and Powell, noise was minimal. Highly recommended!

Fred Delorme

Visited in february 2024

Had to book a room late because my flight was cancelled. Daniel at the front desk made me feel super welcomed, gave me informations about the surroundings and where to grab a bite even late. His coworker in the morning was friendly as well. The room was very confy, due to renovation the hotel underwent. I will come again next time I visit, hands down

Carlos Duarte

Visited in july 2023

I stayed at this hotel for three days and it was a disappointment. When I decided to book this hotel I wanted a hotel close to the Golden Gate Bridge, I always like to stay in good and well located hotels, the hotel check in is super easy to do, the hotel is located in a very dirty area with a lot of homeless people around and drug users. regarding the room it was very frustrating, a lot of dust, there was no air conditioning, at night I had to be inside an oven because it was very hot inside the room and there was only a small fan to cool the room, regarding the bathroom , the water in the shower has no pressure, room service does not exist, they did not make my bed on any of the days, nor did they change my towels. i definitely did not have a good experience at this hotel and do not recommend it 1/10.

Catherine Daugherty

Visited in july 2023

The Bijou is a cute little hotel close within walking distance of some attractions and public transit. Rooms are clean and comfortable. No AC in the building but a box fan was provided. This proved to be handy because it helped drown out some of the noise from the street below. People were shouting and playing music at all hours of the night, so if you're looking for a hotel in a quiet part of town, this is not it.

Alicia Shindo

Visited in june 2023

We stayed for 4 nights but it was great!! Even though we contacted them around 10 pm asking for more soap, they delivered it to us by 11:30 pm. And the people at the lobby were so nice and helpful with directions as well. They had a cute restaurant as well but be aware that they DON’T OFFER BREAKFAST as of now.

rachelle S

Visited in june 2023

I had a terrible experience in San Fransico hotel bijou.
I can’t sleep whole night at all.
Seems like I was tried sleeop on middle of street.
From 11pm to 2:30am start to extremely loud music from potable speakers it is extremely loud music, honk of car ,men’s shouting and women’s screaming also.
And the music started 3am again.
But this hotel doesn’t have sufficient sound insulation or any solution.We ask to manager to help us.
It was our business trip.
We were very tired because droves 7hours and have to work tomorrow.
But she only gave little rubber ear plugs.
She said because it is weekend that is the reason of noise.
Also, I watched outside whole night,this area is not safe at all.
It is kind of dangerous area.
I hope nobody has this horrible and scary experience.

CA Hiren Thakker

Visited in june 2023

Excellent service. Very polite and friendlier staff and location straight in the heart of the city. Staff always eager to help

Shreya Banerjee

Visited in may 2023

Room was decent, service was good, hotel people are friendly, approachable and willing to help. The hotel is very safe. The hotel is close to many of the landmark places. But the location itself is really shady. It's very noisy outside the entire time. Ambulance and police car honking is audible throughout the night at every 10 minutes interval. Nearest BART station Powell felt extremely unsafe. In fact the streets and the location feels unsafe just after the sunset. Google about the Tenderloin neighborhood of San Francisco, and get an idea of the locality.

Prashan Han

Visited in january 2023

Room was tiny and stinked a lot. AC is not available. In my case ,Staff had to fix TV , heater and a phone, after we checked in , as none of those were working. Toilet fixtures are very old and hard to utilize. Toilet doesn't have a lock from inside. Outside street is unclean. Breakfast is not free. Water bottles are available for free. Front desk staff is friendly.

Jinachandra Jain

Visited in january 2023

Good location. Comfortable and cozy beds. The staff are helpful and friendly. Last moment stay extension request was accommodated without any trouble. enjoyed staying here.

Marsandra Richardson

Visited in january 2023

It's clean and cold

Adam Fry

Visited in december 2022

My late Father & I stayed for 3 nights before embarking on a 25-day cruise back to Sydney Australia ???????? in Oct 2014

Jojo RDL

Visited in december 2022

Excellent customer service from Chris!

Nancy Uhlenbrock

Visited in december 2022

I wouldn't even get out of my car. The area was SO BAD. Garbage all over the street. Five cop cars across the street. I would have had to park two blocks away and would not have felt safe walking there. The kicker is...... even though the front desk acknowledged how bad the area is on the phone, they wouldn't refund my room.

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Andrew Chapman

Visited in december 2022

I will say the staff was friendly and accommodating. However, outside of that I would stay clear. Where to begin…. First, It is in an absolutely horrific part of town. I mean awful. Second, we had to switch rooms four times in the span of 20 minutes until we were able to find a room that we could sleep in due to the noise from people out in the streets below. Barely got any sleep as the noise in our 4th room was nearly unbearable. They have ear plugs in each room for guests to sleep with I guess? Also, our sink didn’t drain water so it nearly over filled several times. We had to use cups to pour the water out in between toothbrush washes…. The Staff was the only bright spot of this place but if you are planning on staying in San Fran and want a good night sleep in a good part of town - look elsewhere.

Olivia Harris

Visited in november 2022

Do yourself a favor and go to a neighboring hotel. The hallways are rediculously small, rooms/bathrooms are tiny, our room hadnp windows, there is was no wine as advertised at arrival, and to top it off our room smelled of urine. The only plus was that the two hotel staff were nice.
.

Denise Pearson

Visited in november 2022

No working lift. We were due to stay at this hotel in august but on arrival was told that the lift was working and they wanted to place us on the third floor , we told them this was no good as my husband was registered disabled, they said we could have a full refund but it would have to be given to the travel agent that we booked with , as yet the hotel has not replied to the travel agent and we have not received a refund , this is appalling

Eric Li

Visited in november 2022

Really bad wifi and no gym. The breakfast is 13.30 per person, which is a little steep.

yol

Visited in april 2016

Value for money

Location

Cleanliness

Setting / ambience

Service

Hotel ideally located at Union Square but noisy. Close to the shops of China Town, tram and the cable car. Very pleasant staff. We recommend for its location and the kindness of the staff.