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avis_word PROTEA HOTEL BY MARRIOTT Kampala
Members' reviews on PROTEA HOTEL BY MARRIOTT
4.2/5
35 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in july 2023
Service takes so long
PROTEA HOTEL BY MARRIOTT
Manager
07/24/2023 at 12:20
Dear Gloria,
Thank you for the feed back, please accept our sincere apologies for the slow service, the food and beverage manager has addressed the same to avoid a re-occurence.
We look forward to your next visit
Thank you for the feed back, please accept our sincere apologies for the slow service, the food and beverage manager has addressed the same to avoid a re-occurence.
We look forward to your next visit
Visited in july 2023
Excellent
PROTEA HOTEL BY MARRIOTT
Manager
07/20/2023 at 12:38
Dear Mr. Ssenyonga,
Thank you so much for your patronage, we look forward to welcoming you back soon
Thank you so much for your patronage, we look forward to welcoming you back soon
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Visited in july 2023
Food menu has to be worked on
PROTEA HOTEL BY MARRIOTT
Manager
07/14/2023 at 10:16
Dear Rashid,
Thank you for your feedback, we would like to hear more about your observations. Please fill free to reach us on [email protected] for a further engagement on the matter.
Thank you for your feedback, we would like to hear more about your observations. Please fill free to reach us on [email protected] for a further engagement on the matter.
Visited in july 2023
Slow service ???? ????
PROTEA HOTEL BY MARRIOTT
Manager
07/10/2023 at 17:23
Dear Ms. Lyton,
Thank you for sharing your feed back about slow service, please accept our apologies for the negative experience you received during your last visit. We have engaged our teams with action plans to avoid a re-occurrence. Please feel free to reach us on [email protected] if you wish to discuss the matter further. Our Food and beverage manager will be happy to engage with you.
Thank you for sharing your feed back about slow service, please accept our apologies for the negative experience you received during your last visit. We have engaged our teams with action plans to avoid a re-occurrence. Please feel free to reach us on [email protected] if you wish to discuss the matter further. Our Food and beverage manager will be happy to engage with you.
PROTEA HOTEL BY MARRIOTT
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Thank you for the patronage. We look forward to your next visit