PROTEA HOTEL BY MARRIOTT
Hotel
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€€€
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+256 312 550 000
I am the owner
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2024
Recommended
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2024
This hotel, with its spacious rooms and pleasant restaurant, has been part of the American multinational Marriott International, which specializes in luxury hotels, since 2014.
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Members' reviews on PROTEA HOTEL BY MARRIOTT
4.2/5
35 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in november 2023
A very good hotel based in near down town Kampala, having good access to almost all parts of the city. The rooms are good and cosy, the food good and service great. The location is the best.
PROTEA HOTEL BY MARRIOTT
Manager
11/15/2023 at 17:02
Dear Abid,
Thank you for taking the time to give us feed back. We appreciate your support and kind words.
It will be a pleasure hosting you again.
Thank you for taking the time to give us feed back. We appreciate your support and kind words.
It will be a pleasure hosting you again.
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Visited in november 2023
It's a fantamaglorious and fantastic experience at Protea Hotel for my beautiful sister's wedding, it was ???? thank you for the services
PROTEA HOTEL BY MARRIOTT
Manager
11/13/2023 at 08:54
Thank you Godie, it was a pleasure hosting you
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Visited in november 2023
Nice place, but has very few amenities, not much to do
PROTEA HOTEL BY MARRIOTT
Manager
11/10/2023 at 16:14
Dear Juanita,
Thank you for giving us the opportunity this time, we hope you can return to allow us chance to show you our weekly calendar for activities available.
Thank you for giving us the opportunity this time, we hope you can return to allow us chance to show you our weekly calendar for activities available.
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Visited in november 2023
Love it
PROTEA HOTEL BY MARRIOTT
Manager
11/08/2023 at 12:18
Dear Mr. Buyondo,
Thank you for loving the hotel. It is always a pleasure hosting you.
Thank you for loving the hotel. It is always a pleasure hosting you.
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Disrepair is evident lack of diligence in the leadership. Tattered linen, curtain would not close, fridge broken. And this was in a junior suite! The real surprise was the nonchalant response from the GM making a lazy offer of a free meal and "good service". What a poor un-service minded response to an unhappy Platinum Elite Member of Marriot. Real spit in the face. I was horrified and checked out after one night.
Thank you for taking the time to share your feedback this morning in regards to your recent stay at the Protea Hotel by Marriott Kampala.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues raised during your stay, that did not go as per your expectation. We hope that you can give us another chance to serve you better whenever your travels bring you back to the area.