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Members' reviews on PROTEA HOTEL BY MARRIOTT
4.2/5
35 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in november 2023
A very good hotel based in near down town Kampala, having good access to almost all parts of the city. The rooms are good and cosy, the food good and service great. The location is the best.
PROTEA HOTEL BY MARRIOTT
Manager
11/15/2023 at 17:02
Dear Abid,
Thank you for taking the time to give us feed back. We appreciate your support and kind words.
It will be a pleasure hosting you again.
Thank you for taking the time to give us feed back. We appreciate your support and kind words.
It will be a pleasure hosting you again.
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Visited in november 2023
It's a fantamaglorious and fantastic experience at Protea Hotel for my beautiful sister's wedding, it was ???? thank you for the services
PROTEA HOTEL BY MARRIOTT
Manager
11/13/2023 at 08:54
Thank you Godie, it was a pleasure hosting you
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Visited in november 2023
Nice place, but has very few amenities, not much to do
PROTEA HOTEL BY MARRIOTT
Manager
11/10/2023 at 16:14
Dear Juanita,
Thank you for giving us the opportunity this time, we hope you can return to allow us chance to show you our weekly calendar for activities available.
Thank you for giving us the opportunity this time, we hope you can return to allow us chance to show you our weekly calendar for activities available.
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Visited in november 2023
Love it
PROTEA HOTEL BY MARRIOTT
Manager
11/08/2023 at 12:18
Dear Mr. Buyondo,
Thank you for loving the hotel. It is always a pleasure hosting you.
Thank you for loving the hotel. It is always a pleasure hosting you.
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Visited in october 2023
We had a wedding in the gardens I avoided drinks because of the distance to the toilets or God. We had an old lady from Arua she failed to access the Ladies. Is there a way 2 toilets can be embroiled for people who use the gardens
PROTEA HOTEL BY MARRIOTT
Manager
11/01/2023 at 20:32
Dear Theopista,
Thank you for taking the time to give us feed back, it is through Guest feed back that we identify areas of improvement. Your feed back has been shared with the leadership team for consideration of mobile toilets on the lawns. Once again we thank you for writing to us, and hope to welcome you again whenever your travels bring you back to the area.
Thank you for taking the time to give us feed back, it is through Guest feed back that we identify areas of improvement. Your feed back has been shared with the leadership team for consideration of mobile toilets on the lawns. Once again we thank you for writing to us, and hope to welcome you again whenever your travels bring you back to the area.
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Visited in october 2023
Love it
PROTEA HOTEL BY MARRIOTT
Manager
10/29/2023 at 16:41
Dear Charity,
Thank you for your honest feed back. We look forward to your next visit.
Thank you for your honest feed back. We look forward to your next visit.
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Visited in october 2023
Nice buffet
PROTEA HOTEL BY MARRIOTT
Manager
10/29/2023 at 16:25
Dear Josephine,
We are glad you enjoyed our buffet meal. We look forward to your next visit.
We are glad you enjoyed our buffet meal. We look forward to your next visit.
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Visited in october 2023
Haut de gamme !
Personnels affables.
Je recommande !
Personnels affables.
Je recommande !
PROTEA HOTEL BY MARRIOTT
Manager
10/28/2023 at 15:40
Dear Pascal,
We are absolutely delighted to receive your review. We look forward to having you back.
We are absolutely delighted to receive your review. We look forward to having you back.
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Visited in october 2023
Best of the best
PROTEA HOTEL BY MARRIOTT
Manager
10/19/2023 at 13:59
Dear Daniel,
Thank you for taking the time to give us feed back. We are glad you had best of the best on your last visit. We look forward to your next visit.
Thank you for taking the time to give us feed back. We are glad you had best of the best on your last visit. We look forward to your next visit.
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Visited in october 2023
Large room, but lacking light and more furniture. The grounds are nice
PROTEA HOTEL BY MARRIOTT
Manager
10/17/2023 at 11:54
Dear Mr. Kent,
Thank you for taking time to give us feed back. We have taken note of your preference for a room with enough light and furniture. Our front desk team will endure you have the desired room on your next stay. We look forward to welcoming you back next week.
Thank you for taking time to give us feed back. We have taken note of your preference for a room with enough light and furniture. Our front desk team will endure you have the desired room on your next stay. We look forward to welcoming you back next week.
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Visited in october 2023
Pretty cool accessible business hotel
PROTEA HOTEL BY MARRIOTT
Manager
10/13/2023 at 08:41
Dear Rene,
Thank you for your honest feed back, we look forward to your next visit.
Thank you for your honest feed back, we look forward to your next visit.
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Visited in october 2023
It's cool!!!
PROTEA HOTEL BY MARRIOTT
Manager
10/09/2023 at 09:45
Dear Rebecca,
Thank you for the Patronage. We look forward to your next visit.
Thank you for the Patronage. We look forward to your next visit.
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Visited in october 2023
They're friendly and security is very okay
PROTEA HOTEL BY MARRIOTT
Manager
10/04/2023 at 10:49
Dear Mr. Okello,
Thank you for your honest feed back, we are grateful that the security was up to your expectations. We look forward to your next visit.
Thank you for your honest feed back, we are grateful that the security was up to your expectations. We look forward to your next visit.
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Visited in september 2023
Great food, surprise Friday band.
PROTEA HOTEL BY MARRIOTT
Manager
10/02/2023 at 11:44
Dear Valued Guest,
It was a pleasure hosting you for band night. We hope to welcome you back on the next Friday.
It was a pleasure hosting you for band night. We hope to welcome you back on the next Friday.
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Visited in september 2023
Good place for business meetings
PROTEA HOTEL BY MARRIOTT
Manager
09/29/2023 at 08:15
Dear Mr. Clinton,
It was nice hosting you. we look forward to your next visit.
It was nice hosting you. we look forward to your next visit.
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Visited in september 2023
So good, organized and romantic
PROTEA HOTEL BY MARRIOTT
Manager
09/29/2023 at 08:12
Dear Naboth,
Thank you for your honest feed back. We hope to welcome you back soon.
Thank you for your honest feed back. We hope to welcome you back soon.
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Visited in september 2023
I had a pleasant stay at Protea Hotel by Marriott Kampala for a week-long business conference. The room was spacious and cozy, and the environment was conducive for learning. The place was quiet and peaceful, allowing us to concentrate on our sessions. I appreciated the cleanliness of the hotel and the attention of the staff. They were engaging and professional, and made us feel welcome. The food was delicious and varied, and the air quality was good and fresh. There was no smoke or dust that could irritate our lungs. I was comfortable and happy throughout my stay.
PROTEA HOTEL BY MARRIOTT
Manager
09/17/2023 at 15:53
Dear Abraham,
Thank you for the patronage, we look forward to hosting you again.
Thank you for the patronage, we look forward to hosting you again.
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Visited in september 2023
Wonderful
PROTEA HOTEL BY MARRIOTT
Manager
09/21/2023 at 09:14
Dear Patience,
Thank you for the feed back. We look forward to your next visit
Thank you for the feed back. We look forward to your next visit
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Visited in september 2023
It's a great place to be at!!
PROTEA HOTEL BY MARRIOTT
Manager
09/20/2023 at 16:09
Dear Ms. Aidah,
Thank you for the patronage. We look forward to welcoming you back soon.
Thank you for the patronage. We look forward to welcoming you back soon.
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Visited in september 2023
The food and service were good.
PROTEA HOTEL BY MARRIOTT
Manager
09/17/2023 at 15:54
Dear Grace,
Thank you for your valuable feedback, we look forward to having you back!
Thank you for your valuable feedback, we look forward to having you back!
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Visited in september 2023
A clean and functional hotel. Good amenities for your convenience.
PROTEA HOTEL BY MARRIOTT
Manager
02/05/2023 at 21:58
Dear Ms. Kate,
We appreciate your patronage. We look forward to your next visit
We appreciate your patronage. We look forward to your next visit
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Visited in august 2023
The food entrée is wonderful
PROTEA HOTEL BY MARRIOTT
Manager
08/30/2023 at 07:46
Dear Jacinta,
Thank you for the positive feedback, we are glad you were happy with the food.
We look forward to your next visit.
Thank you for the positive feedback, we are glad you were happy with the food.
We look forward to your next visit.
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Visited in august 2023
Exquisite
PROTEA HOTEL BY MARRIOTT
Manager
08/26/2023 at 16:33
Dear Bob,
Thank you for the positive rating! we look forward to welcoming you back!
Thank you for the positive rating! we look forward to welcoming you back!
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Visited in august 2023
It was wonderful experience. A place worth visiting again.
PROTEA HOTEL BY MARRIOTT
Manager
08/25/2023 at 13:02
Dear Mr. Okello,
Thank you for taking the time to give feed back about your recent stay experience.
We appreciate your feed back and look forward to your next visit
Thank you for taking the time to give feed back about your recent stay experience.
We appreciate your feed back and look forward to your next visit
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Visited in august 2023
Nice welcome,reception .definitely recommend for others
PROTEA HOTEL BY MARRIOTT
Manager
08/22/2023 at 16:02
Dear Leah,
Thank you for choosing Protea Hotel by Marriott Kampala for your stay, we are glad you enjoyed your stay. We appreciate you taking time to give us feed back. We look forward to your next visit.
Thank you for choosing Protea Hotel by Marriott Kampala for your stay, we are glad you enjoyed your stay. We appreciate you taking time to give us feed back. We look forward to your next visit.
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Visited in august 2023
Good service
PROTEA HOTEL BY MARRIOTT
Manager
08/18/2023 at 16:28
Dear Mr. Kimpi,
We thank you for the Patronage.
We thank you for the Patronage.
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Visited in august 2023
Very good view ????????wonderful and aesthetic...
PROTEA HOTEL BY MARRIOTT
Manager
07/09/2023 at 13:45
Dear Primrose,
Thank you for the Patronage.
Thank you for the Patronage.
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Visited in august 2023
Lovely experience
PROTEA HOTEL BY MARRIOTT
Manager
08/14/2023 at 15:22
Dear Kibzo,
Thank you for the patronage, we are glad you had a good experience.
We look forward to your next visit.
Thank you for the patronage, we are glad you had a good experience.
We look forward to your next visit.
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Visited in august 2023
They have a very good reception and clean environment. Rooms are also super good
PROTEA HOTEL BY MARRIOTT
Manager
08/10/2023 at 11:11
Dear Emmanuel,
Thank you for the feedback, we are glad you had a good experience on your latest visit. We look forward to your next stay.
Thank you for the feedback, we are glad you had a good experience on your latest visit. We look forward to your next stay.
See the translation
PROTEA HOTEL BY MARRIOTT
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+256 312 550 000
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Disrepair is evident lack of diligence in the leadership. Tattered linen, curtain would not close, fridge broken. And this was in a junior suite! The real surprise was the nonchalant response from the GM making a lazy offer of a free meal and "good service". What a poor un-service minded response to an unhappy Platinum Elite Member of Marriot. Real spit in the face. I was horrified and checked out after one night.
Thank you for taking the time to share your feedback this morning in regards to your recent stay at the Protea Hotel by Marriott Kampala.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues raised during your stay, that did not go as per your expectation. We hope that you can give us another chance to serve you better whenever your travels bring you back to the area.