Results Hotel Blue Bay

ANANTARA IKO MAURITIUS RESORT & VILLAS

Hotel €€€
4.3/5
45 review

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Carte de l'emplacement de l'établissement
Le Chaland, Plaigne Magnien, Blue Bay, Mauritius
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2024
Recommended
2024

On the edge of a magnificently unspoilt beach, superb resort with top-class spa, 2 swimming pools, suites and villas, restos

Exclusivity and immersion are the common thread running through this resort of 171 rooms/suites and 12 villas established on a wild site, on the edge of a magnificently unspoiled beach. In addition to a Thai-inspired spa, there are a number of bar and restaurant concepts, and a range of holistic, cultural and sporting experiences to discover Mauritian nature and culture. On-site: children's and baby club, library, fitness center, tennis, water sports hut and 2 superb swimming pools.


Members' reviews on ANANTARA IKO MAURITIUS RESORT & VILLAS

4.3/5
45 reviews
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Value for money
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Visited in november 2023
المنتجع خورافه وخصوصا الشاطئ جميل ونظيف ورمال بيضاء ترد الروح لازم تسبح هناك وتجرب شروق الشمس،
الغرف روعه، الجلسة عالمسبح روعه،
عيبهم الوحيد الاكل اكلهم الصدق ماش وذا شي في كل موريشيوس جلسنا نقضيها بيتزا ????
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Manager
11/10/2023 at 10:23
Dear Hassan G,
Thank you for sharing your experience and leaving a review about your recent stay at Anantara Iko Mauritius Resort & Villas. We appreciate your time and feedback. take your feedback about the food seriously and apologize if it did not meet your expectations. We are constantly working to improve our offerings and appreciate your insights.

We hope to have the pleasure of welcoming you back for another memorable stay. Thank you for choosing to stay with us.

Warmest regards,

Pascal Bertrand
General Manager
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Visited in october 2023
This hotel has some serious concerns which would need to resolved:

1) The food in the buffet and zafran are not upto the mark. Since last 5 days we’ve been trying to survive but reached our limits. We are eating the same food since last 3 days and if we try to order anything new, tte waiter says it’s finished, like penne pasta, samosa etc

2) The Indian food is very bland and not upto 5 star mark. Plus there are no other varieties.

3) birds everywhere during breakfast and all meals of the day. This is something absurd. Random birds flying in and eating food from buffet and on unattended guests table. Please this is a hotel and not “feeding with nature place.”

4) plus everything else is too far, we can’t go anywhere out except for any excursions . There are no shops/boutiques around in and out of the hotel.

5) there is no Conceirge service to help out about taxi or where to go to eat, shop etc.

6) there are stray cats and dogs. My wife is allergic to cats. Anytime we ask the waiter/staff to atleast take care of it or keep it away, they only smile and don’t do anything about it.

7) The presence of emirates staffs, shows that it’s a very commercial oriented property.

8) life guard not there/ not always there at the pool, and there is sign saying you are at your own risk.

9) for any service, we ask from our room. They take at least 45 mins to 1 hr to come.

10) Live band is not always there. If one has free or leisure day at the hotel, it would be quite boring.

We are surprised that this having 5 star hotel, it’s highly disappointing to not have good decent restaurants and services. Please take this seriously and make necessary changes as soon as possible.
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Manager
10/31/2023 at 11:22
We appreciate your detailed feedback regarding your recent stay at Anantara Iko Mauritius Resort & Villas. It is disheartening to learn that your experience fell short of your expectations, and we sincerely apologize for the inconveniences you faced during your stay. We take your feedback seriously and will address these issues to ensure a more seamless experience for our future guests.
We hope you might reconsider and provide us with another opportunity to exceed your expectations.

Thank you for sharing your thoughts and allowing us to improve our service.

Warm regards,

Pascal Bertrand
General Manager
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Visited in october 2023
Merci a toute l équipe de cet hotel.
Un vrai service de qualité, une excellence rare de nos jours.
Indiree, Shyama, Cintia sont tres professionnels.
Nous avons passes d excellentes vacances. Je recommande vivement.
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Manager
10/30/2023 at 11:52
Dear Michel,
Thank you for taking the time to share your experience with us. We are thrilled to hear that you had an excellent vacation. Your kind words and recommendation mean a lot to us.

We look forward to welcome you back for another memorable experience.

Warm regards,

Pascal Bertrand
General Manager

Warm regards,
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Visited in october 2023
Service exceptionnel je recommande absolument.
Un grand merci à Cintia au bar, sa gentillesse et sa prévenance m'ont beaucoup touché.
Merci à Shiama et à Indirene pour leurs services à la clientèle pour leur service d'excellentes.
Nous avons passé deux semaines fabuleuse.
Un grand merci à tous.
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Manager
10/30/2023 at 11:55
Dear macly,
We truly appreciate your wonderful feedback and recommendation. It brings us immense joy to hear that you had an exceptional experience.

Thank you for choosing us, and we hope to welcome you back for another fabulous experience in the future.

Warm regards,

Pascal Bertrand
General Manager
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Visited in october 2023
Bonjour,

Nous étions un groupe de 8 personnes et nous avons passé un séjour de 3 nuits dans cet hôtel :
- Personnellement la chambre est juste magnifique et très propre
- Le personnel est là pour le moindre de vos envies
- Nos dames ont adoré les massages du spa

J'ai une mention pour Paz et Chris qui se sont démenés pour répondre à nos exigences et au personnel du Kids Club avec qui nos enfants se sont amusés.

J'y retournerai

Merci encore.

Cdt,

La famille SIDAMBAROMPOULLE(Père et fils).
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Manager
10/27/2023 at 14:15
Cher Mons. Sidambarompoulle,
Nous vous remercions chaleureusement d'avoir partagé votre expérience positive lors de votre séjour à Anantara Iko Mauritius Resort & VillasN ous sommes ravis d'apprendre que vous avez passé un séjour magnifique.

Nous tenons à exprimer notre gratitude pour vos aimables mots à l'égard de Paz et Chris, qui se sont efforcés de répondre à vos exigences, ainsi que pour votre appréciation du personnel du Kids Club qui a contribué à divertir vos enfants.

Nous serions ravis de vous accueillir à nouveau et vous remercions de votre recommandation.
Merci encore d'avoir choisi notre complexe.

Cordialement,
Pascal Bertrand
Directeur général
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