HÔTEL LA VALLÉE BLANCHE * * *
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In the heart of Chamonix, just steps from the statue of Jacques Balmat, it is difficult to miss the hotel of the White Valley. Its four-storey pink building, which regulates Mont Blanc, is proudly located on the edge of the river Arve. The old mill at the beginning of the th century was converted successfully into a cosy hotel but without frills. The decoration, in the purest mountain style, does not lack charm and will appreciate the special attention of the woodwork in the rooms, completely renovated in 2013. They have a whole view - the Saussure Square, the river De, the Brévent… Less than a room with a mezzanine on the fourth floor and a view of Mont Blanc. Originality of the site: the select O'Byrne pub attached to the hotel, where you will take your breakfast before it opens to the public in the afternoon to enjoy a wide choice of draught beers, and get animated live music at night. A good address, well placed, at the right price.
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Un incident particulièrement regrettable s’est produit avec les petits-déjeuners. Le réceptionniste nous a facturé à tort deux petits-déjeuners. Lorsqu’on lui a fait remarquer cela, il a refusé de rembourser. Malgré mes demandes répétées, il n’a ni offert de solution ni montré le moindre effort pour résoudre ce problème. Il a d’abord prétendu ne pas avoir d’argent en espèce pour me rembourser, puis a refusé de me rembourser sur ma carte, ce qui m’a laissé le sentiment d’avoir été littéralement volé.
Je souhaite que la direction de l’hôtel soit informée de ce comportement inacceptable. Ce genre d’attitude nuit gravement à l’image de l’établissement.