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avis_word HÔTEL LE MORGANE Chamonix-Mont-Blanc
Members' reviews on HÔTEL LE MORGANE
                                    3.9/5
                                
                                                    
                                            45 reviews                                        
			Value for money
								Location
								Cleanliness
								Setting / ambience
								Service
								The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
 
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À notre arrivée, le personnel est très accueillant, tout comme l’équipe qui sert le petit déjeuner. Buffet agréable avec des produits de qualité.
Au niveau des chambres, elles sont un petit peu vieillottes avec par exemple des fenêtres abîmées et un peu hors du temps, et surtout pas de climatisation en été.
Sinon, l’ensemble est confortable, mais n’est justifie peut-être pas pleinement ses quatre étoiles.
Au tarif de la chambre, il faut ajouter entre 20 et 25 euros par jour pour pouvoir garer son véhicule.
Nous avons été accueilli par le responsable qui s’est trouvé être extrêmement sympathique et chaleureux. Ce dernier nous a expliqué de manière très claire le fonctionnement du buffet et ce qui est inclus dans la formule.
L’équipe entière a été souriante et avenante afin que nous passions le meilleur moment possible ce matin là.
Le responsable est revenu plusieurs fois nous demander si nous avions besoin de quelque chose ou si tout allait bien, ce qui a été fort agréable, nous nous sommes sentis chouchoutés. Beaucoup de produits sont préparés dans l’hôtel dont le muesli, une note particulière pour les roses des sables au chocolat, exquises.
Un petit déjeuner complet afin d’entamer une journée de randonnée dans la bonne humeur ???? merci à vous et à très vite !
Ik had problemen om mijn auto te starten bij vertrek en ze hebben me meteen geholpen
핸드폰이 없어서 시간을 잘 모르고 즐기고 있는데 8시가 넘은거 같아서 확인해보니 직원분이 마감하러 오셨다가 저희를 보고 좀 기다려주신 거 같았어요.
본의 아니게 여독을 풀 수 있어서 정말 감사했습니다.
목욕가운, 룸슬리퍼 다 비치되어 있어서 완전 편했어요.
그리고 carte D hote라고 샤모니 인근 지역 기차, 버스 이용할 수 있는 티켓을 주는데 은근 활용하기 좋습니다. 저는 이거 받고 발로신 지방 col de balme로 TER 타고 하이킹 하러 다녀왔어요!
직원들 진-짜 친절하고 강추강추하는 호텔이예요.
Très bon accueil
Pros:
- price
- great location
- great views (Prestige Suite)
- hotel staff is kind
- room spaciousness
- coffee is really good
- sauna
- parking available (for an extra fee)
Cons:
- internet (5th floor) is not fast enough for video conferencing (I work remotely)
- steam room (hammam) doesn't get hot enough
- no hot tub as advertised in some places / pool water is heated but barely warm
- mattress is uncomfortable (two smaller beds combined)
- pillows and cushions for bed, sofa, and chairs are are low quality
- no outdoor cushions for outdoor seating
- balcony has doors/windows facing it from adjacent suite that do not offer full privacy
- art/deco has lots of dings/scratches
- massage has to be booked >24hrs in advance (I get massages when my body needs them—not when I think I'm going to need them)
- elevator and hotel floors are covered in really old stained carpet
- Bathroom (see below):
--mirror is very dark and looks like it has a screen/camera in/behind it
--towel hooks are only next to the bathtub, not the shower
--bathtub is barely large enough for one person
--bathtub has shower wand with slide bar designed for a shower—get ready to spray water all over your bathroom floor
--bathtub soap dispensers and shower wand are placed opposite side of headrest (not within reach)
--the dual sink soak dispenser is placed on one side, not in the middle of both faucets
--shower has double swinging doors (you'll always get water on you/the floor when turning it on)
Additional comment:
- it would be nice if there was a yoga mat in the room
Nous avons été très bien accueilli, le petit déjeuner est top, la literie confortable, les chambres jolies le personnel très à l'écoute.
The only problems i've had with this hotel were 1) key never works, 4 days here updated keys 4 times, and 2) wifi is non-existent. This is crucial to me as i am a work-from-home traveler and my French eSIM does not allow wifi tethering.
Onto the good: I booked a junior suite overlooking the strip and mountain. The bed and bedding are superb. Had great night sleep everyday (jetlag too). Sofa is firm and comfy to sit on waiting chilling. A small coffee table in the room with a mini fridge i converted it to my work desk. The essentials did the trick for me but room could use a bit update especially the rug/carpet. Overall love this hotel as there's a nice full service bar/lounge and restaurant right downstairs.
Parking is €15 a night. Cocktails and food are excellent.
Service from front desk though could be hit and miss depending on staff's personality that often comes off the typical "rude and nonchalant French attitude" so dont expect too much outta it but they do get things done for you. Female staff at the reception was more helpful overall.
"Suite" soit disant mais chambre standard avec salle de bain minuscule...
Bref LAMENTABLE
Très bonnes explications et services.
L'emplacement est parfait , très proche des remontées.
Je recommande
1) the key from the room doesn’t work and we are going to reception EVERY time when we need to go to the room! Every!
2) wifi doesn’t work ! I need wifi to make important work calls and I can’t!
3) there is no vegetables at the breakfast, the hotel is not vegetarian friendly
4) there is no shampoo and balsam for hair in the room - only 2 in 1 the cheapest body and hair wash
5) at the reception the staff is not friendly and not helpful